HR Enterprise Mobility MQI Study Guide Questions and Answers |Accurate

HR Enterprise Mobility MQI Study
Guide

What makes up employee Retention? - answer Having a fun, friendly work environment
Training and employee support
One on One time
Incentives
Timely and Accurate Feedback
Open Door policy

What is Diversity and why is it important - answer It adds value to the workplace by
allowing us to hire the best people for the job without limiting selection to any particular
group of people.
Also helps better serve a diverse clientele

What are the 4 planks of GP40 - answer Leadership
Community Relations
Inclusion
Communication

Who leads the Leadership Plank - answerRozanna Thomas

Who leads the Community Relations Plank - answerTyler Basilone and Magdalane
Ellison

Who leads the Inclusion Plank - answerMarilee Mendicino, Sean Young, and Kyle
Fleming

Who leads the Communications Plank - answerAshley Severns

What are the 6 Core Competencies - answerLeadership, Flexibility, Work Ethic, Sales
Ability, Customer Service, Communication

What are the 5 steps to Progressive Discipline - answerRestate Expectation
Verbal Warning
Written Warning
Final Warning
Suspension-Termination

What is the SOS Process - answerShow the employee how, observe the employee
perform, Shape actions