MQI Mock Questions and Answers Fully Solved

MQI Mock

Balance points - answer1. Customer service
2. Employee development & retention
3. Fleet growth
4. Profitability

SQI goal - answer85%

Retention goal - answer80% over 12 months

DE growth goal - answer2%- HC 7%-AP 3%-DR

Op goal - answer$75 (HC) $175-AP $100-DR

Promotion criteria to AM - answer1. Meets req or better on review
2. Not on probation
3. Top 1/2 3 out of the last 6 months on Level 1 HC matrix

8 Founding values - answer1. Our brand is most valuable thing we own
2. Personal honesty/ integrity are the foundations to our success
3. Customer service is our way of life
4. Our company is a Fun and friendly environment where teamwork rules
5. Work hard , reward hard work
6. Great things happen when we listen to cust/ each other
7. We strengthen communities one neighborhood at a time

Jack Taylor founding values award - answer1. Operations
2. Work-life balance
3. Business ethics
4. Public affairs and philanthropy
5.Diversity and inclusion
6. Environmental conservation

3 Awards GP18 wants to win each year - answer1. EAA- freedom of flight award
2. JTFV
3. ACT (Andrew C Taylor) Chairman's award

Exceptional achievement award - answer1. At or above corporate average
2. Growth
3. Net profit