MQI Prep Group 40
Ethics & Compliance Team – answer Matt Sanderson
Chris Schulman
Rozy Thomas
Jess Morales
Matt Bittner
What is the purpose of the ethics team? - answerA team of people from our group that
meet quarterly to conduct intake on our ethics concerns & issues. They formulate &
execute on ethics goals, & ensure that compliance requirements are met.
CEO - answerChrissy Taylor
SVP of North American Operations - answerRob Wilson
Group 40 GM - answerMatt Sanderson
Group 40's GRMs - answerRozy Thomas & Chris Schulman
Group 40's Area Managers - answerMatt Thurston
Alex Rodkey
Velva Bowman
Marliee Mendicio
Syd Dowling
RJ Danko
Chelsea Gordon
Tyler Basilone
Kelly Britza
Group Controller - answerMatt Bittner
Group HR Manager - answerJess Morales
Group Risk Manager - answerSean Young
Group Vehicle Repair Manager - answerNeil Erikson
Group Fleet Manager - answerBill Klenoshek
Group Truck Manager - answerDwayne Phaure
Group Car Sales Manager - answerGinny Ennis
, Director of Fleet Management - answerMichael Niemuth
Group Properties & Facilities Manager - answerCatherine White
Vehicle Acquisitions Manager - answerCarla Maietta
Enterprises Mission - answerTo be the best transportation service provider in the world.
To exceed our customers' expectations for service, quality & value. To provide our
employees with great place to work to serve our communities as a committed corporate
citizen.
Enterprise's 8 Founding Values - answer1. Our brands are the most valuable thing we
own
2. Personal honesty & integrity are the foundation of our success
3. Customer service is our way of life
4. Our company is fun & friendly place where teamwork rules
5. We work hard... & reward hard work
6. Great things happen when we listen... to our customer & to each other
7. We strengthen our communities one neighborhood at a time
8. Our doors are open
Enterprise's 6 Cultural Compass Points - answer1. Operations
2. Diversity & Inclusion
3. Workplace Quality
4. Business Ethics
5. Public Affairs & Philanthropy
6. Environmental Conservation
5 E's of Group 40's Vision - answer1. (Execute) customer service through the CCP
2. (Enrich) employee experience
3. (Enhance) performance to improve our Group brand
4. (Expand) group footprints
5. (Evolve) Collaboration & Communication
4 Core Areas of Business - answer1. Employee Development
2. Customer Service
3. Growth
4. Profits
To win an EAA, a Group must.... - answerBe above corporate average in SQI, growth,
and profit.
(Runs March- February)
To win a Chairman's Award, a Group must.... - answer1. Still focus on the 3 areas of
SQI, profitability and growth, like EAA, but with different timelines.
Ethics & Compliance Team – answer Matt Sanderson
Chris Schulman
Rozy Thomas
Jess Morales
Matt Bittner
What is the purpose of the ethics team? - answerA team of people from our group that
meet quarterly to conduct intake on our ethics concerns & issues. They formulate &
execute on ethics goals, & ensure that compliance requirements are met.
CEO - answerChrissy Taylor
SVP of North American Operations - answerRob Wilson
Group 40 GM - answerMatt Sanderson
Group 40's GRMs - answerRozy Thomas & Chris Schulman
Group 40's Area Managers - answerMatt Thurston
Alex Rodkey
Velva Bowman
Marliee Mendicio
Syd Dowling
RJ Danko
Chelsea Gordon
Tyler Basilone
Kelly Britza
Group Controller - answerMatt Bittner
Group HR Manager - answerJess Morales
Group Risk Manager - answerSean Young
Group Vehicle Repair Manager - answerNeil Erikson
Group Fleet Manager - answerBill Klenoshek
Group Truck Manager - answerDwayne Phaure
Group Car Sales Manager - answerGinny Ennis
, Director of Fleet Management - answerMichael Niemuth
Group Properties & Facilities Manager - answerCatherine White
Vehicle Acquisitions Manager - answerCarla Maietta
Enterprises Mission - answerTo be the best transportation service provider in the world.
To exceed our customers' expectations for service, quality & value. To provide our
employees with great place to work to serve our communities as a committed corporate
citizen.
Enterprise's 8 Founding Values - answer1. Our brands are the most valuable thing we
own
2. Personal honesty & integrity are the foundation of our success
3. Customer service is our way of life
4. Our company is fun & friendly place where teamwork rules
5. We work hard... & reward hard work
6. Great things happen when we listen... to our customer & to each other
7. We strengthen our communities one neighborhood at a time
8. Our doors are open
Enterprise's 6 Cultural Compass Points - answer1. Operations
2. Diversity & Inclusion
3. Workplace Quality
4. Business Ethics
5. Public Affairs & Philanthropy
6. Environmental Conservation
5 E's of Group 40's Vision - answer1. (Execute) customer service through the CCP
2. (Enrich) employee experience
3. (Enhance) performance to improve our Group brand
4. (Expand) group footprints
5. (Evolve) Collaboration & Communication
4 Core Areas of Business - answer1. Employee Development
2. Customer Service
3. Growth
4. Profits
To win an EAA, a Group must.... - answerBe above corporate average in SQI, growth,
and profit.
(Runs March- February)
To win a Chairman's Award, a Group must.... - answer1. Still focus on the 3 areas of
SQI, profitability and growth, like EAA, but with different timelines.
