GLYNCO STUDY GUIDE BOP EXAM-ACTUAL EXAM-LATEST UPDATE
|COMPLETE QUESTIONS WITH CORRECT DETAILED AND VERIFIED ANSWERS-
MOSTLY TESTED QUESTIONS| RATED 100% CORRECT!! GUARANTEED PASS!!
ALREADY GRADED A+
Diversity - (answers)Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity - (answers)Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce - (answers)Attract highly qualified candidates, retains
develop and advances the best talent in the organization, increases productivity and efficiency,
creates an environment that works for everyone, makes Bureau of Prison and employee of
choice, Support BOP mission statement
3 Diversity influences our impressions - (answers)Make observation, Draw conclusion based on
observations, stereotype,meaning you see a person based upon past experiences, values and
attitude
6 strategies for dealing with diversity - (answers)Realize the impact of decision and actions,
Examine assumption before actions, Treat people as individuals, Approach diversity as a Win-
Win opportunity, No racial profiling, BOP policy-Non discrimination and standards and of
employee conduct
10 qualities of culturally skilled correctional officers - (answers)Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
,Able to be oneself
Respect other and their opinions
Critical thinking - (answers)Intellectually disciplined process of actively applying,analyzing, and
evaluating information gathered by observation,experience, reflection
7 virtues of critical thinkers - (answers)1. Intellectually honest, well informed, want to get it
right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level
of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
,3.Motivation - (answers)1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits
mistakes, adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to work
hard ,positive responses to any situation
2 Social Intelligence competencies - (answers)1. Empathy: understand others feelings and
perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command, Collaboration
and Cooperation
objectives of Correctional Supervision - (answers)1. Legal and human control of inmates, ex.
Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision - (answers)1. Know your Job
, 2. Know the limits of your authority
3. Lead by example
4. Be Firm Fair Consistent
5. Give feedback
6. Communicate information and expectations
7. Reinforce positive behavior
8. Avoid negativism
9. DO NOT THREATEN
3 key elements of communication process - (answers)1. Sender
2. Message-non verbal factor account for 60-70% message we send
3. Channels:
Sound waves= Verbal
Light waves= non verbal
2 levels of Noises - (answers)1. Internal: Mood Attitude
2. Externals: distraction , others sounds
Feedback - (answers)What receiver sends back to the sender-closes the loop , make two-way
communication possible
Barriers to communication - (answers)Gender , Generational , Geographical, Cultural
Background, Religion, Acronyms and Jargon
3. BOP employees to exercise arrest authority - (answers)1. Must be on Official Duty
2. No time to obtain a Warrant
3. Probable cause that a crime is being committed
|COMPLETE QUESTIONS WITH CORRECT DETAILED AND VERIFIED ANSWERS-
MOSTLY TESTED QUESTIONS| RATED 100% CORRECT!! GUARANTEED PASS!!
ALREADY GRADED A+
Diversity - (answers)Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
Managing Diversity - (answers)Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce - (answers)Attract highly qualified candidates, retains
develop and advances the best talent in the organization, increases productivity and efficiency,
creates an environment that works for everyone, makes Bureau of Prison and employee of
choice, Support BOP mission statement
3 Diversity influences our impressions - (answers)Make observation, Draw conclusion based on
observations, stereotype,meaning you see a person based upon past experiences, values and
attitude
6 strategies for dealing with diversity - (answers)Realize the impact of decision and actions,
Examine assumption before actions, Treat people as individuals, Approach diversity as a Win-
Win opportunity, No racial profiling, BOP policy-Non discrimination and standards and of
employee conduct
10 qualities of culturally skilled correctional officers - (answers)Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
,Able to be oneself
Respect other and their opinions
Critical thinking - (answers)Intellectually disciplined process of actively applying,analyzing, and
evaluating information gathered by observation,experience, reflection
7 virtues of critical thinkers - (answers)1. Intellectually honest, well informed, want to get it
right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level
of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
,3.Motivation - (answers)1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits
mistakes, adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to work
hard ,positive responses to any situation
2 Social Intelligence competencies - (answers)1. Empathy: understand others feelings and
perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command, Collaboration
and Cooperation
objectives of Correctional Supervision - (answers)1. Legal and human control of inmates, ex.
Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision - (answers)1. Know your Job
, 2. Know the limits of your authority
3. Lead by example
4. Be Firm Fair Consistent
5. Give feedback
6. Communicate information and expectations
7. Reinforce positive behavior
8. Avoid negativism
9. DO NOT THREATEN
3 key elements of communication process - (answers)1. Sender
2. Message-non verbal factor account for 60-70% message we send
3. Channels:
Sound waves= Verbal
Light waves= non verbal
2 levels of Noises - (answers)1. Internal: Mood Attitude
2. Externals: distraction , others sounds
Feedback - (answers)What receiver sends back to the sender-closes the loop , make two-way
communication possible
Barriers to communication - (answers)Gender , Generational , Geographical, Cultural
Background, Religion, Acronyms and Jargon
3. BOP employees to exercise arrest authority - (answers)1. Must be on Official Duty
2. No time to obtain a Warrant
3. Probable cause that a crime is being committed
