br
Solution Manual For br br
Management by Ricky W. Griffin 14th Edition br br br br br br
Chapter 1-20 br
Chapter 01 - Managing and the Manager’s Job
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1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
br br br br br br br br br br br br br br br br br br br
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
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a. an industrial-size popcorn popper
br br br br
b. accountants and financial information
br br br br
c. the help of family members who serve as taste-testers
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d. a marketing campaign
br br br
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment: br br br br br br br br br br
human, financial, physical, and information. Physical resources include raw br br br br br br br br
materials, office and production facilities, and equipment. br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
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HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
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importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED: br 3/21/2025 12:32 AM br br
DATE MODIFIED: br 3/21/2025 1:31 AM br br
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
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resource?
a. physical br
b. financial br
c. human br
d. information
br
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment: br br br br br br br br br br
human, financial, physical, and information. Human resources include br br br br br br br
managerial talent and labor. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
Copyright Cengage Learning. Powered by Cognero.
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,br
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
3. Which of the following is an example of information resources used by Michigan State University?
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a. Faculty and administrative staff
br br br br
b. Alumni contributions and government grants
br br br br br
c. Research reports and government publications
br br br br br
d. Computers and campus facilities
br br br br
ANSWER: c
RATIONALE: Research reports and government publications because information resources br br br br br br br
are defined as data, reports, or publications that organizations use to support br br br br br br br br br br br
decision-making and operations. br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
4. Which of the following is an example of financial resources for Shell?
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a. Drilling platform workers and corporate executives
br br br br br br
b. Refineries and office buildings
br br br br
c. Sales forecasts and trends in alternative energy sources
br br br br br br br br
d. Profit and stockholder investments
br br br br
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the br br br br br br br br br
monetary assets an organization relies on to fund its operations and growth. br br br br br br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: brLO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
5. Which of the following is an example of human resources for the city of Chicago?
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Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 2
br
,br
a. Tax revenue and government grants
br br br br br
b. Sanitation equipment and municipal buildings
br br br br br
c. Police officers and municipal employees
br br br br br
d. Economic forecasts and crime statistics
br br br br br
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to br br br br br br br br br
the people within an organization who contribute their skills, expertise, and br br br br br br br br br br
labor to its operations. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
br br br br br br br br br br br br br br br br br br
understood from which perspective?
br br br
a. resource-based
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b. an ineffective process
br br br
c. an inefficient process
br br br
d. a conversion process
br br br
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of br br br br br br br br br br
management is a bit more elusive. It is perhaps best understood from a br br br br br br br br br br br br
resource-based perspective. br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: brMultiple Choice br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: brLO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
7. The primary purpose of a manager?
br br br br br br
a. develop organizational goals and make logical decisions
br br br br br br br
b. achieve organizational goals efficiently and effectively
br br br br br br
c. ensure that all employees are working together effectively
br br br br br br br br
Copyright Cengage Learning. Powered by Cognero.
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br
,br
d. organize the various functions in a logical manner
br br br br br br br br
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these various br br br br br br br br
resources to achieve the organization’s goals. The basic purpose of br br br br br br br br br
management is to ensure that an organization’s goals are achieved in an br br br br br br br br br br br
efficient and effective manner. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
8. Achieving organizational goals efficiently and effectivey:
br br br br br br
a. is necessary to make logical decisions
br br br br br br
b. is the primary purpose of management
br br br br br br
c. ensures that all employees will work cohesively
br br br br br br br
d. rarely occurs in private sector organizations
br br br br br br
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an organization’s goals br br br br br br br br br br br
are achieved in an efficient and effective manner. By efficient, we mean using br br br br br br br br br br br br
resources wisely and in a cost-effective way. By effective, we mean making br br br br br br br br br br br
the right decisions and successfully implementing them. br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: brMultiple Choice br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: br LO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
9. Which of the following refers to using resources wisely and in a cost-effective way?
br br br br br br br br br br br br br br
a. complexity
br
b. effectiveness
br
c. pervasiveness
br
d. efficiency
br
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an organization’s goals br br br br br br br br br br br
Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 4
br
Solution Manual For br br
Management by Ricky W. Griffin 14th Edition br br br br br br
Chapter 1-20 br
Chapter 01 - Managing and the Manager’s Job
br br br br br br br
1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
br br br br br br br br br br br br br br br br br br br
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
br br br br br br br br
a. an industrial-size popcorn popper
br br br br
b. accountants and financial information
br br br br
c. the help of family members who serve as taste-testers
br br br br br br br br br
d. a marketing campaign
br br br
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment: br br br br br br br br br br
human, financial, physical, and information. Physical resources include raw br br br br br br br br
materials, office and production facilities, and equipment. br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED: br 3/21/2025 12:32 AM br br
DATE MODIFIED: br 3/21/2025 1:31 AM br br
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
br br br br br br br br br br br br br br br br
resource?
a. physical br
b. financial br
c. human br
d. information
br
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment: br br br br br br br br br br
human, financial, physical, and information. Human resources include br br br br br br br
managerial talent and labor. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 1
br
,br
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
3. Which of the following is an example of information resources used by Michigan State University?
br br br br br br br br br br br br br br br
a. Faculty and administrative staff
br br br br
b. Alumni contributions and government grants
br br br br br
c. Research reports and government publications
br br br br br
d. Computers and campus facilities
br br br br
ANSWER: c
RATIONALE: Research reports and government publications because information resources br br br br br br br
are defined as data, reports, or publications that organizations use to support br br br br br br br br br br br
decision-making and operations. br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
4. Which of the following is an example of financial resources for Shell?
br br br br br br br br br br br br
a. Drilling platform workers and corporate executives
br br br br br br
b. Refineries and office buildings
br br br br
c. Sales forecasts and trends in alternative energy sources
br br br br br br br br
d. Profit and stockholder investments
br br br br
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the br br br br br br br br br
monetary assets an organization relies on to fund its operations and growth. br br br br br br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: brLO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
5. Which of the following is an example of human resources for the city of Chicago?
br br br br br br br br br br br br br br br
Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 2
br
,br
a. Tax revenue and government grants
br br br br br
b. Sanitation equipment and municipal buildings
br br br br br
c. Police officers and municipal employees
br br br br br
d. Economic forecasts and crime statistics
br br br br br
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to br br br br br br br br br
the people within an organization who contribute their skills, expertise, and br br br br br br br br br br
labor to its operations. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Remember br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
br br br br br br br br br br br br br br br br br br
understood from which perspective?
br br br
a. resource-based
br
b. an ineffective process
br br br
c. an inefficient process
br br br
d. a conversion process
br br br
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of br br br br br br br br br br
management is a bit more elusive. It is perhaps best understood from a br br br br br br br br br br br br
resource-based perspective. br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: brMultiple Choice br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: brLO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
7. The primary purpose of a manager?
br br br br br br
a. develop organizational goals and make logical decisions
br br br br br br br
b. achieve organizational goals efficiently and effectively
br br br br br br
c. ensure that all employees are working together effectively
br br br br br br br br
Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 3
br
,br
d. organize the various functions in a logical manner
br br br br br br br br
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these various br br br br br br br br
resources to achieve the organization’s goals. The basic purpose of br br br br br br br br br
management is to ensure that an organization’s goals are achieved in an br br br br br br br br br br br
efficient and effective manner. br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: Multiple Choice
br br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
br br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
8. Achieving organizational goals efficiently and effectivey:
br br br br br br
a. is necessary to make logical decisions
br br br br br br
b. is the primary purpose of management
br br br br br br
c. ensures that all employees will work cohesively
br br br br br br br
d. rarely occurs in private sector organizations
br br br br br br
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an organization’s goals br br br br br br br br br br br
are achieved in an efficient and effective manner. By efficient, we mean using br br br br br br br br br br br br
resources wisely and in a cost-effective way. By effective, we mean making br br br br br br br br br br br
the right decisions and successfully implementing them. br br br br br br
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management br br br br
QUESTION TYPE: brMultiple Choice br
HAS VARIABLES:
br False
LEARNING OBJECTIVES: br LO1.1 - Describe the concepts of managers and management and their br br br br br br br br br br
importance to contemporary organizations. br br br
ACCREDITING STANDARDS: Technology br b r
KEYWORDS: Bloom's: Understand br
DATE CREATED:br 3/21/2025 12:32 AM br br
DATE MODIFIED:
br 3/21/2025 1:31 AM br br
9. Which of the following refers to using resources wisely and in a cost-effective way?
br br br br br br br br br br br br br br
a. complexity
br
b. effectiveness
br
c. pervasiveness
br
d. efficiency
br
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an organization’s goals br br br br br br br br br br br
Copyright Cengage Learning. Powered by Cognero.
br br br br br Page 4
br
