CALP Verified Multiple Choice and Conceptual
Actual Emended Exam Questions With
Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
1. Leasing professionals - ANSWER -show & lease apartment
-deal w/ & serve residents
-market to prospective residents
2. Leasing professionals increase revenue by... - ANSWER leasing & renewing
apartments to qualified applicants & residents
3. 5 titles of ADA - ANSWER -employment
-public services
-public accomodations & services operated by private entities
-telecommunications
-miscellaneous provisions
4. Fair Credit Reporting Act (FCRA) of 1996 - ANSWER designed to protect the
privacy & ensure the accuracy of consumer report info
-provide applicants w/ an adverse action notice
5. Laws of contracts - ANSWER 1) the offer
,2) the acceptance
3)consideration
4) capacity
6. Key steps in relatioship sales process - ANSWER -needs assessment
-presentation
-close
7. Features vs. benefits - ANSWER features is an item or an amenity
benefits are reasons why the features accomodate them
8. 5 p's of objection - ANSWER -private
-price
-place
-prejudice
-procrastination
9. Automated revenue pricing - ANSWER little control over pricing
10. 3 step process - ANSWER -admit it
-explain it
-resolve it
, 11. Feel/felt/found - ANSWER acknowledge, state, describe
12. Mystery shopping/secret shopping - ANSWER shop every quarter
13. Relationship-building shopping - ANSWER clearly state you are from a
competitor & shopping
14. Shopping 5 key areas - ANSWER -product
-place
-price
-promotion
-people
how are leasing professionals critical to the success of the property? - ANSWER
- they show and lease the apartment
- deal with and serve residents
- market to prospective residents
What are a few responsibilities of a leasing professional? - ANSWER -
Conduct on-site tours
- Communicate with residents
- Shop/ visit competition
- Inspect apartments for tour and move-in readiness
- Inspect and process applications for leasing, prepare lease documents
Actual Emended Exam Questions With
Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
1. Leasing professionals - ANSWER -show & lease apartment
-deal w/ & serve residents
-market to prospective residents
2. Leasing professionals increase revenue by... - ANSWER leasing & renewing
apartments to qualified applicants & residents
3. 5 titles of ADA - ANSWER -employment
-public services
-public accomodations & services operated by private entities
-telecommunications
-miscellaneous provisions
4. Fair Credit Reporting Act (FCRA) of 1996 - ANSWER designed to protect the
privacy & ensure the accuracy of consumer report info
-provide applicants w/ an adverse action notice
5. Laws of contracts - ANSWER 1) the offer
,2) the acceptance
3)consideration
4) capacity
6. Key steps in relatioship sales process - ANSWER -needs assessment
-presentation
-close
7. Features vs. benefits - ANSWER features is an item or an amenity
benefits are reasons why the features accomodate them
8. 5 p's of objection - ANSWER -private
-price
-place
-prejudice
-procrastination
9. Automated revenue pricing - ANSWER little control over pricing
10. 3 step process - ANSWER -admit it
-explain it
-resolve it
, 11. Feel/felt/found - ANSWER acknowledge, state, describe
12. Mystery shopping/secret shopping - ANSWER shop every quarter
13. Relationship-building shopping - ANSWER clearly state you are from a
competitor & shopping
14. Shopping 5 key areas - ANSWER -product
-place
-price
-promotion
-people
how are leasing professionals critical to the success of the property? - ANSWER
- they show and lease the apartment
- deal with and serve residents
- market to prospective residents
What are a few responsibilities of a leasing professional? - ANSWER -
Conduct on-site tours
- Communicate with residents
- Shop/ visit competition
- Inspect apartments for tour and move-in readiness
- Inspect and process applications for leasing, prepare lease documents
