Human Behavior in Organization
HBO LECTURE BY: PROF. –
PRODUCTIVITY
ORGANIZATIONAL BEHAVIOR (OB)
● Combo of effectiveness (goal
achievement) + efficiency (minimal
TOPIC OUTLINE resources used).
1. Definition of OB ● Example:
2. Core Concepts in OB ○ Juninay makes 20 milk teas in 10
3. Importance of OB mins (productive),
4. Managerial Functions, Roles, and Skills ○ Baninay makes 18 but works
5. OB in Action: Workplace Topics overtime willingly (better
6. Successful vs. Effective Managers performer).
7. Organization Basics HUMAN PERFORMANCE
8. Research in OB ● Includes work output, quality, attitude, and
9. Contributing Fields to OB reliability.
10. Challenges and Opportunities in OB
11. Levels of OB Analysis 3 IMPORTANCE OF OB
WHY STUDY OB?
1 DEFINITION OF OB ● Develops interpersonal skills
● Improves managerial effectiveness
ORGANIZATIONAL BEHAVIOR (OB)
● Helps organizations become more
● The study of how individuals, groups, and
competitive and retain talent
structures affect behavior in organizations
● Example:
to improve effectiveness.
○ Companies like Adobe and
● Example:
McKinsey invest in OB and have
○ A manager adjusting their
high performance.
leadership style to better motivate
a team.
4 MANAGERIAL FUNCTIONS, ROLES, AND
SKILLS
2 CORE CONCEPTS IN OB
MANAGER VS MANAGEMENT
JOB SATISFACTION
● Manager: Gets things done through others
● Feeling of contentment from one’s job.
● Management: Planning, organizing,
● Related to positive workplace relationships
staffing, directing, and controlling
and motivation.
(POSDICON)
ABSENTEEISM
MANAGER ROLES
● Tendency to miss work.
● Interpersonal
● Frequent absence = warning sign of
○ Figurehead, Leader, Liaison
dissatisfaction.
● Informational
TURNOVER
○ Monitor, Disseminator,
● Employee leaving the organization.
Spokesperson
● High turnover = costly, especially for
● Decisional
trained or high-performing workers.
○ Entrepreneur, Disturbance Handler,
● Example:
Negotiator, Resource Allocator
○ Exit interviews help understand
reasons for turnover.
HBO LECTURE BY: PROF. –
PRODUCTIVITY
ORGANIZATIONAL BEHAVIOR (OB)
● Combo of effectiveness (goal
achievement) + efficiency (minimal
TOPIC OUTLINE resources used).
1. Definition of OB ● Example:
2. Core Concepts in OB ○ Juninay makes 20 milk teas in 10
3. Importance of OB mins (productive),
4. Managerial Functions, Roles, and Skills ○ Baninay makes 18 but works
5. OB in Action: Workplace Topics overtime willingly (better
6. Successful vs. Effective Managers performer).
7. Organization Basics HUMAN PERFORMANCE
8. Research in OB ● Includes work output, quality, attitude, and
9. Contributing Fields to OB reliability.
10. Challenges and Opportunities in OB
11. Levels of OB Analysis 3 IMPORTANCE OF OB
WHY STUDY OB?
1 DEFINITION OF OB ● Develops interpersonal skills
● Improves managerial effectiveness
ORGANIZATIONAL BEHAVIOR (OB)
● Helps organizations become more
● The study of how individuals, groups, and
competitive and retain talent
structures affect behavior in organizations
● Example:
to improve effectiveness.
○ Companies like Adobe and
● Example:
McKinsey invest in OB and have
○ A manager adjusting their
high performance.
leadership style to better motivate
a team.
4 MANAGERIAL FUNCTIONS, ROLES, AND
SKILLS
2 CORE CONCEPTS IN OB
MANAGER VS MANAGEMENT
JOB SATISFACTION
● Manager: Gets things done through others
● Feeling of contentment from one’s job.
● Management: Planning, organizing,
● Related to positive workplace relationships
staffing, directing, and controlling
and motivation.
(POSDICON)
ABSENTEEISM
MANAGER ROLES
● Tendency to miss work.
● Interpersonal
● Frequent absence = warning sign of
○ Figurehead, Leader, Liaison
dissatisfaction.
● Informational
TURNOVER
○ Monitor, Disseminator,
● Employee leaving the organization.
Spokesperson
● High turnover = costly, especially for
● Decisional
trained or high-performing workers.
○ Entrepreneur, Disturbance Handler,
● Example:
Negotiator, Resource Allocator
○ Exit interviews help understand
reasons for turnover.
