LATEST UPDATED|100 REAL EXAM | COMPLETE QUESTIONS AND
ANSWERS | 100% RATED CORRECT | 100% VERFIED | ALREADY
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A formal process that facilitates the clinically appropriate movement of clients from one level of
care to another, including from one practitioner to another is called - (answer)Transition planning
Under what circumstances can substance use information be disclosed - (answer)Whenever a
release of information is signed to disclose information to another party
When can you share information about a client with a third party WHITOUT a valid release of
information on file? - (answer)Never, information can only be released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources during the initial
assessment and ongoing planning is to - (answer)Ensure you have a complete client's assessment
Of the following which is considered a client need? - (answer)Social skills
A progress note should include - (answer)Factual events, important client statements, and dates
Which of the following should the case manager know before making formal and informal referrals
to service providers - (answer)The eligibility criteria of resources agencies and service providers
,Your clients tell you her brother, who pays her rent and household expenses, died unexpected last
week without a will. Your client client doesn't know know how she will be able to.. -
(answer)Conduct an assessment and service plan update to include her new financial needs
Your client has just revealed that she has been in a abusive relationship for two years and doesn't
know how to safety leave. What would be an appropriate response as - (answer)Engage the client
in developing a safety plan
Many program funders regulatory agencies, and others set documentation timelines. Regardless of
the client, which hierarchy must case managers follow when determine - (answer)Law and statutes,
agency operating procedure, funder requirements
When a case manager locates a reliable resource for a common client need, such as family
budgeting skills, he or she should - (answer)Ensure the service match client's needs, then make the
referral
What's the purpose of ongoing assessment by the case manager - (answer)Monitoring client
progress
One of your clients is seeking assistance with reemployment. He was a licensed commercial and
residential painter before he had to leave the workforce to attend to his behavioral health issues.
Your client ove ____ needing to hire a home painter and offers to do the work for you. What's the
, best response - (answer)Politely decline his offer by explaining the concepts of dual boundaries
and consumer exploitation
The purpose of involving collateral resources in case management activities is to - (answer)Obtain
resources necessary to assist the client in meeting long and short term goals
Your client recently missed an appointment to get his medication refilled. Your client ask if you
can call his doctor to get him get a new follow up appointment. What is the next step? -
(answer)Ask your client to sign a release of information so the authorization is documented
One of you agency funders requires case managers to complete a home visit with the client before
starting the assessment process. Your client calls you 320 min before the schedule unexpected
houseguest. What is your best response? - (answer)Cancel the home visit and reschedule the
appointment for a time when houseguest will not be present
What is the main purpose of reviews of assessment data in case management services? -
(answer)Treatment placement
Your client is being referred to another provider to step down into a lower level of care. Your client
has agreed to the referral. What information can be disclosed to the new provider? - (answer)Only
the information that is specifically identified in a signed release of information