Organizational Behavior - Learning
Learning can be defined as the permanent change in behavior due to direct and
indirect experience. It means change in behavior, attitude due to education and
training, practice and experience. It is completed by acquisition of knowledge and
skills, which are relatively permanent.
Nature of Learning
Nature of learning means the characteristic features of learning. Learning involves
change; it may or may not guarantee improvement. It should be permanent in
nature, that is learning is for lifelong.
The change in behavior is the result of experience, practice and training. Learning is
reflected through behavior.
Factors Affecting Learning
Learning is based upon some key factors that decide what changes will be caused by
this experience. The key elements or the major factors that affect learning are
motivation, practice, environment, and mental group.
Coming back to these factors let us have a look on these factors −
Motivation − The encouragement, the support one gets to complete a task,
to achieve a goal is known as motivation. It is a very important aspect of
learning as it acts gives us a positive energy to complete a task. Example −
The coach motivated the players to win the match.
Practice − We all know that ”Practice makes us perfect”. In order to be a
perfectionist or at least complete the task, it is very important to practice
what we have learnt. Example − We can be a programmer only when we
execute the codes we have written.
Environment − We learn from our surroundings, we learn from the people
around us. They are of two types of environment – internal and external.
Example − A child when at home learns from the family which is an internal
environment, but when sent to school it is an external environment.
Mental group − It describes our thinking by the group of people we chose to
hang out with. In simple words, we make a group of those people with whom
we connect. It can be for a social cause where people with the same
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mentality work in the same direction. Example − A group of readers,
travelers, etc.
These are the main factors that influence what a person learns, these are the root
level for our behavior and everything we do is connected to what we learn.
How Learning Occurs?
Learning can be understood clearly with the help of some theories that will explain
our behavior. Some of the remarkable theories are −
Classical Conditioning Theory
Operant Conditioning Theory
Social Learning Theory
Cognitive Learning Theory
Classical Conditioning Theory
The classical conditioning occurs when a conditioned stimulus is coupled with an
unconditioned stimulus. Usually, the conditioned stimulus (CS) is an impartial
stimulus like the sound of a tuning fork, the unconditioned stimulus (US) is
biologically effective like the taste of food and the unconditioned response (UR) to
the unconditioned stimulus is an unlearned reflex response like salivation or
sweating.
After this coupling process is repeated (for example, some learning may already
occur after a single coupling), an individual shows a conditioned response (CR) to
the conditioned stimulus, when the conditioned stimulus is presented alone. The
conditioned response is mostly similar to the unconditioned response, but unlike the
unconditioned response, it must be acquired through experience and is nearly
impermanent.
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