CIOB FINAL EXAM (CH. 1, 9, 11, 12, 15,
16) Exam UPDATED QUESTIONS AND
CORRECT ANSWERS
Team - CORRECT ANSWER Two or more people who workinterdependently to
accomplish commongoals related to a task-oriented purpose.
Tuckman Model of Group Development - CORRECT ANSWER Forming
Storming
Norming
Performing
Adjourning
Types of Interdependence - CORRECT ANSWER Task
Goal
Outcome
Task - CORRECT ANSWER Reliance on others for information & resources
Goal - CORRECT ANSWER - Shared team vision
- Alignment w/ personal goals
Outcome - CORRECT ANSWER Share in rewards and consequences
Task Interdependence - CORRECT ANSWER Degree to which members rely on other
member information, materials, and resources to accomplish work
Roles - CORRECT ANSWER A pattern of behavior a person is expected to display in
a given context
, The Big - 5 (Good and Bad) - CORRECT ANSWER Agreeableness
Conscientiousness
Dissatisfying for others
Time consuming
Conflict
TEAM PROCESSES - CORRECT ANSWER The different types of communication,
activities, and interaction occurring within a team affect goal performance
Team Processes includes - CORRECT ANSWER - Activities
- Interactions
- Communication
what = team performance - CORRECT ANSWER Potential + Process Gains - Process
Losses = Team Perf.
Process Losses - CORRECT ANSWER - Coordination loss: time & energy
- Production blocking: waiting
- Social Loafing: effort level
TASKwork Processes - CORRECT ANSWER Activities that relate directly to
accomplishment of team tasks
Taskwork processes include - CORRECT ANSWER Creative Behaviors
Decision Making
Boundary Spanning
TEAMwork Processes - CORRECT ANSWER Interpersonal activities that facilitate
team's work
16) Exam UPDATED QUESTIONS AND
CORRECT ANSWERS
Team - CORRECT ANSWER Two or more people who workinterdependently to
accomplish commongoals related to a task-oriented purpose.
Tuckman Model of Group Development - CORRECT ANSWER Forming
Storming
Norming
Performing
Adjourning
Types of Interdependence - CORRECT ANSWER Task
Goal
Outcome
Task - CORRECT ANSWER Reliance on others for information & resources
Goal - CORRECT ANSWER - Shared team vision
- Alignment w/ personal goals
Outcome - CORRECT ANSWER Share in rewards and consequences
Task Interdependence - CORRECT ANSWER Degree to which members rely on other
member information, materials, and resources to accomplish work
Roles - CORRECT ANSWER A pattern of behavior a person is expected to display in
a given context
, The Big - 5 (Good and Bad) - CORRECT ANSWER Agreeableness
Conscientiousness
Dissatisfying for others
Time consuming
Conflict
TEAM PROCESSES - CORRECT ANSWER The different types of communication,
activities, and interaction occurring within a team affect goal performance
Team Processes includes - CORRECT ANSWER - Activities
- Interactions
- Communication
what = team performance - CORRECT ANSWER Potential + Process Gains - Process
Losses = Team Perf.
Process Losses - CORRECT ANSWER - Coordination loss: time & energy
- Production blocking: waiting
- Social Loafing: effort level
TASKwork Processes - CORRECT ANSWER Activities that relate directly to
accomplishment of team tasks
Taskwork processes include - CORRECT ANSWER Creative Behaviors
Decision Making
Boundary Spanning
TEAMwork Processes - CORRECT ANSWER Interpersonal activities that facilitate
team's work
