Page |1
HRMN 3420 Exam 1 Study Guide
Questions and Correct Answers/ Latest
Update / Already Graded
Chapter 1
Ans:
Define Human Resource Management
Ans: The policies, practices, and systems that influence
employees' behavior, attitudes, and performance; leveraging
human capital to meet the organization's goals
Define Human Capital
Ans: The organization's employees, described in terms of their
training, experience, judgement, intelligence, relationships,
and insight
Discuss the four principles of Human Resources
Ans: 1. Human resources are valuable. High-quality employees
provide a
needed service as they perform many critical functions.
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, Page |2
2. Human resources are rare in the sense that a person with
high levels of the needed skills and knowledge is not common. n
organization may
spend months looking for a talented and experienced manage r
or technician.
3. Human resources cannot be imitated. o imitate human
resources at a
high-performing competitor, you would have to figure out
which
employees are providing the advantage and how. Then you
would have
to recruit people who can do precisely the same thing and set
up the systems that enable those people to imitate your
competitor.
4. Human resources have no good substitutes. When people are
well
trained and highly motivated, they learn, develop their abilities,
and
care about customers. It is difficult to imagine another resource
that can
match committed and talented employees.
Understand the HR Maturity Model
Ans:
All rights reserved © 2025/ 2026 |
HRMN 3420 Exam 1 Study Guide
Questions and Correct Answers/ Latest
Update / Already Graded
Chapter 1
Ans:
Define Human Resource Management
Ans: The policies, practices, and systems that influence
employees' behavior, attitudes, and performance; leveraging
human capital to meet the organization's goals
Define Human Capital
Ans: The organization's employees, described in terms of their
training, experience, judgement, intelligence, relationships,
and insight
Discuss the four principles of Human Resources
Ans: 1. Human resources are valuable. High-quality employees
provide a
needed service as they perform many critical functions.
All rights reserved © 2025/ 2026 |
, Page |2
2. Human resources are rare in the sense that a person with
high levels of the needed skills and knowledge is not common. n
organization may
spend months looking for a talented and experienced manage r
or technician.
3. Human resources cannot be imitated. o imitate human
resources at a
high-performing competitor, you would have to figure out
which
employees are providing the advantage and how. Then you
would have
to recruit people who can do precisely the same thing and set
up the systems that enable those people to imitate your
competitor.
4. Human resources have no good substitutes. When people are
well
trained and highly motivated, they learn, develop their abilities,
and
care about customers. It is difficult to imagine another resource
that can
match committed and talented employees.
Understand the HR Maturity Model
Ans:
All rights reserved © 2025/ 2026 |
