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IT Glue Certified Technician Exam
Questions with Detailed Verified
Answers
Question:When you add a step block to a document and you indicate the step
and its duration, which of the following gets added to the end of document?
A. Activity Log
B. Document Author
C. Total Duration
D. Nothing
Ans: B. Document Author WRONG!!!!
Question: With one-way sync to a PSA, which of the following statements are
correct?
A. Organizations created in IT Glue are not pushed to your PSA
B. Synced Configuration fields that you update in IT Glue will be overwritten
by PSA fields
C. Configurations deleted in the PSA will also be deleted in IT Glue
D. Configurations deleted in IT Glue will be orphaned in the PSA
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E. Sync frequency is limited to once per day
Ans: A. Organizations created in IT Glue are not pushed to your PSA
WRONG!!!
Question: In which of these places can you create a table?
A. Quicknotes
B. Textbox field in a Flexible Asset
C. Notes field in a Configuration
D. A Document
E. Notes field in a Password
Ans: C. Notes field in a Configuration
D. A Document
E. Notes field in a Password
MISSING Another option
Question: True or False: A revision is created every time a document is
autosaved
Ans: False
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Question: To browse and filter a list of every configuration you have access to
A. From the Dashboard select Configurations
B. Browse to each Organization and select Configurations
C. Select Global > Assets > Configurations
Your Answer
D. Select Organizations > Global > Configurations
Ans: C. Select Global > Assets > Configurations
Your Answer
Question: Which of the following contains a list of examples that are all Apps
& Services you would document using flexible assets?
A. Contacts, Passwords, and LAN
B. Printers, Domains, and SSL
C. Applications, File Sharing, and Wireless
D. Passwords and Active Directory
Ans: C. Applications, File Sharing, and Wireless
Question: As a Reader or Editor of a document, the way to make it public to
share with all my clients is
IT Glue Certified Technician Exam
Questions with Detailed Verified
Answers
Question:When you add a step block to a document and you indicate the step
and its duration, which of the following gets added to the end of document?
A. Activity Log
B. Document Author
C. Total Duration
D. Nothing
Ans: B. Document Author WRONG!!!!
Question: With one-way sync to a PSA, which of the following statements are
correct?
A. Organizations created in IT Glue are not pushed to your PSA
B. Synced Configuration fields that you update in IT Glue will be overwritten
by PSA fields
C. Configurations deleted in the PSA will also be deleted in IT Glue
D. Configurations deleted in IT Glue will be orphaned in the PSA
, Page | 2
E. Sync frequency is limited to once per day
Ans: A. Organizations created in IT Glue are not pushed to your PSA
WRONG!!!
Question: In which of these places can you create a table?
A. Quicknotes
B. Textbox field in a Flexible Asset
C. Notes field in a Configuration
D. A Document
E. Notes field in a Password
Ans: C. Notes field in a Configuration
D. A Document
E. Notes field in a Password
MISSING Another option
Question: True or False: A revision is created every time a document is
autosaved
Ans: False
, Page | 3
Question: To browse and filter a list of every configuration you have access to
A. From the Dashboard select Configurations
B. Browse to each Organization and select Configurations
C. Select Global > Assets > Configurations
Your Answer
D. Select Organizations > Global > Configurations
Ans: C. Select Global > Assets > Configurations
Your Answer
Question: Which of the following contains a list of examples that are all Apps
& Services you would document using flexible assets?
A. Contacts, Passwords, and LAN
B. Printers, Domains, and SSL
C. Applications, File Sharing, and Wireless
D. Passwords and Active Directory
Ans: C. Applications, File Sharing, and Wireless
Question: As a Reader or Editor of a document, the way to make it public to
share with all my clients is
