RBS Exam Study Guide Questions And Answers Verified 100% Correct

RBS Exam Study Guide Questions And Answers Verified 100% Correct Which feature is added to a California-issued ID to indicate the holder is under 21 years of age? a. The words "Age 21 in" a specific year b. The words "No Alcohol Permitted" across the bottom c. a hologram d. raised photograph - ANSWER a. The words "Age 21 in" a specific year Terry was born on December 17, 1999. When will Terry be able to purchase alcohol? a. December 17, 2019 b. December 17, 2021 c. December 17, 2022 d. December 17, 2020 - ANSWER d. December 17, 2020 Lynn was born on November 30, 1999. When will Lynn be able to purchase alcohol? a. November 30, 2020 b. November 30, 2021 c. November 30, 2022 d. November 30, 2023 - ANSWER a. November 30, 2020 What is the most valid reason for refusing service to a patron? a. the patron appears sad and depressed b. the patron appears to be pregnant c. the patron requests service outside of the hours of operation d. the patron's clothes are old and dirty - ANSWER c. the patron requests service outside of the hours of operation An alcohol server confiscates a fake ID at 6:00 p.m. on a Thursday. When must the fake ID be turned over to local law enforcement authorities? a. by close of business that night b. before 6:00 p.m. on Friday c. by midnight (within six hours) d. before noon on Friday - ANSWER b. before 6:00 p.m. on Friday (note: it's within 24hrs) Which type of light is best for checking the security features of a California issued ID or Driver License? a. UV b. CFL c. neon d. LED - ANSWER A. UV Which technique is best for determining the validity of an ID? a. scratch the surface of the ID with your fingernail b. view the ID under a heat lamp c. verify the information on the card by asking the ID holder questions d. ask the ID holder how old they are - ANSWER c. verify the information on the card by asking the ID holder questions Val is attempting to buy Terry another alcoholic drink, however, Terry does not want another drink. What should the server do? a. do not advocate for continued service for Terry b. offer Terry a reduced cost for the drink c. bring the drink anyway since Val ordered the drink, not Terry d. stop service to both Terry and Val - ANSWER a. do not advocate for continued service for Terry When refusing alcohol service to a patron, the server should do so a. loudly. b. apologetically. c. passively. d. courteously. - ANSWER d. courteously. Which form of ID is NOT acceptable for determining a person's age? a. Student Registration Card b. Out-of-State driver license c. Armed Forces Identification Card d. Passport from a foreign country - ANSWER a. Student Registration Card When is a work-issued ID valid for purchasing alcohol? a. when the employer is located in California b. when the ID lists the name, age, and address of the holder c. when it contains a picture of the ID holder d. never - ANSWER d. never A youthful appearing patron presents an expired ID and wants to purchase alcohol. Based on best practices, what should the server do? a. serve the patron alcohol and ask that he/she bring in another ID next time b. serve the patron and record the incident into the establishment's log c. accept the ID as valid and serve the patron d. tell the patron that you cannot serve him/her alcohol - ANSWER d. tell the patron that you cannot serve him/her alcohol A server has some doubts that an ID is valid. What should the server do? a. assume the ID is valid and serve the patron b. have another server wait on the patron c. confiscate the ID for local law enforcement d. refuse service to the patron - ANSWER d. refuse service to the patron Which is an indicator of a false ID? a. creases on the surface of the card b. bar code on the backside c. ghost image of the photograph d. raised letters on the face - ANSWER a. creases on the surface of the card An administrative violation occurs on an ABC licensed premises, ___________ of that premises is at risk for administrative penalties. a. the manager b. the license c. all employees on duty d. a patron - ANSWER B. The license An establishment's internal RBS policies should be reviewed for relevance and accuracy a. when there are frequent incidents of violence or illegal activity requiring peace officer assistance. b. whenever a patron becomes intoxicated and requires alternate transportation arrangements c. every time a new employee is hired d. weekly. - ANSWER a. when there are frequent incidents of violence or illegal activity requiring peace officer assistance. When an obviously intoxicated patron decides to leave your establishment, what best practice should you observe? a. Inform law enforcement of the potential intoxicated driver. b. Suggest the patron use a ride service to get to his/her next destination. c. Insist the patron remain until he/she sobers up. d. Do nothing, the patron is free to do as he/she pleases. - ANSWER b. Suggest the patron use a ride service to get to his/her next destination. Which alcohol promotion is permitted in California? a. free shots before 8:00 pm b. ladies' night c. happy hour d. two for one drink specials - ANSWER C. Happy hour When you cease alcohol service to a patron you should immediately a. ask them to leave the premises.