,Solution manual for Solution manual for Medical
Assisting Administrative & Clinical Competencies,
9th Edition Michelle Blesi
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
Solution and Answer Guide
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
Team, and Medical Environment
Table of Contents
Content Type .................................................................................................................................................................... 2
Check Your Understanding (from End of Chapter questions) ................................................................... 2
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a set
of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
administrative skill.
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an
administrative skill.
3. A system where patients pay an added fee in exchange for more personalized care and better
access to their providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. boutique
d. managed care
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where doctors,
hospitals, and healthcare providers work to provide high-quality care to their Medicare
patients.
b. Incorrect, ACO is an accountable care organization. This is a model of care where doctors,
hospitals, and healthcare providers work to provide high-quality care to their Medicare
patients.
c. Correct. A boutique system is where patients pay an added fee in exchange for more
personalized care and better access to their providers for medical services.
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care
costs down.
4. Employment opportunities for medical assistants are expected to do which of the following
through 2028?
a. grow
b. decline
c. stay consistent
d. be eliminated
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through
2028.
b. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
c. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
d. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential.
b. Correct. The AMT provides the RMA credential. The AAMA provides the CMA (AAMA)
credential.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 3
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
c. Incorrect. The AAPC provides certification to professional coders. The AAMA provides the
CMA (AAMA) credential.
d. Incorrect. The NHA is an association for those working in healthcare. The AAMA provides
the CMA (AAMA) credential.
6. Which of the following defines the role of the patient advocate or navigator?
a. drives the patient to appointments
b. assists the patient or acts on behalf of the patient
c. acts on behalf of the provider
d. keeps the patients’ medical records
ANS: b
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient
advocate or navigator. The patient advocate or navigator assists the patient or acts on
behalf of the patient.
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the
patient.
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The
patient advocate or navigator assists the patient or acts on behalf of the patient.
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role of
the advocate or navigator, their main role is to assist the patient or act on behalf of the
patient. The patient advocate or navigator assists the patient or acts on behalf of the
patient.
7. Which of the following describes the role of an ACO?
a. Provides health care with an emphasis on prevention.
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who
together coordinate high-quality care to their Medicare patients.
c. A system of health care that integrates the delivery and payment of health care for
covered persons (patients, or subscribers) by contracting with selected providers for
comprehensive health care services at a reduced cost.
d. Care centers that take care of patients with acute illness or injury and those with minor
emergencies.
ANS: b
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
b. Correct. An Accountable Care Organization (ACO) is a group of doctors, hospitals, and
other health care providers, similar to the PCMH model. Together, these models coordinate
to provide high-quality care to their Medicare patients.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 4
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
c. Incorrect. A system where providers contract to reduce costs is an HMO. An Accountable
Care Organization (ACO) is a group of doctors, hospitals, and other health care providers,
similar to the PCMH model. Together, these models coordinate to provide high-quality care
to their Medicare patients.
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
a. physician partner
b. hospitalist
c. physiatrist
d. hospital physician
ANS: b
Analysis:
a. Incorrect. A physician partner refers to physicians who work together as partners in a clinic
setting. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
c. Incorrect. A physiatrist is a physician that specializes in physical medicine and
rehabilitation. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
e. Incorrect. A hospital physician refers to a physician seeing patients in the hospital. This is
not the same as a hospitalist who looks after patients once admitted to the hospital.
9. Which of the health care professional uses radionuclides to diagnose and treat diseases?
a. radiological technician
b. radiologist
c. ultrasound technician
d. nuclear medicine technologist
ANS: d
Analysis:
a. Incorrect. A radiological technician is a person that takes x-rays. A nuclear medicine
technologist administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs.
b. Incorrect. A radiologist is a physician that reads and interprets x-rays. A nuclear medicine
technologist administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs.
c. Incorrect. An ultrasound technician uses ultrasound to collect images from inside the body.
A nuclear medicine technologist administers radiopharmaceuticals to patients and then
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 5
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
scans the body with a special camera to observe how the pharmaceuticals concentrate in
specific organs.
d. Correct. A nuclear medicine technologist administers radiopharmaceuticals to patients and
then scans the body with a special camera to observe how the pharmaceuticals concentrate
in specific organs.
10. Which type of Complementary Medicine identifies three types of energies that are present in all
things?
a. ayurvedic medicine
b. biofeedback
c. acupuncture
d. homeopathy
ANS: a
Analysis:
a. Correct. Ayurvedic medicine identifies three types of energies that are present in all things.
b. Incorrect. Biofeedback is a mind-body technique that involves the use of visual or auditory
feedback to control certain bodily functions. Ayurvedic medicine identifies three types of
energies that are present in all things.
c. Incorrect. Acupuncture is the use of needles following Chinese medicine. Ayurvedic medicine
identifies three types of energies that are present in all things.
d. Incorrect. Homeopathy refers to natural, non-medicinal care. Ayurvedic medicine identifies
three types of energies that are present in all things.
[return to top]
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 6
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Solution and Answer Guide
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Table of Contents
Content Type .................................................................................................................................................................... 2
Check Your Understanding (from End of Chapter questions) ................................................................... 2
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Content Type
Check Your Understanding (from End of Chapter questions)
1. Which of the following steps would you use when problem solving?
a. focus on the end result
b. use only your own opinion
c. gather facts and ideas to help you decide what to do
d. put off dealing with the problem until you are able to solve it
ANS: c
Analysis:
a. Incorrect. Focusing on the end result may not help to solve a problem. Gathering facts and
ideas are the steps to use when problem solving.
b. Incorrect. Using only your opinion may not help solve a problem. Gathering facts and ideas
are the steps to use when problem solving.
c. Correct. Gathering facts and ideas are the steps to use when problem solving.
d. Incorrect. Putting off dealing with a problem until you are able to solve it does not help
solve a problem. Gathering facts and ideas are the steps to use when problem solving.
2. Which of the following would take priority over all other floor tasks?
a. rooming patients
b. performing procedures
c. tasking
d. assisting the provider with a procedure
ANS: d
Analysis:
a. Incorrect. Rooming patients is the start of the clinical visit, however assisting the provider
with a procedure takes priority.
b. Incorrect. Though performing procedures is part of the medical assistant role, assisting the
provider with a procedure takes priority.
c. Incorrect. Though performing tasks is part of the medical assistant role, assisting the
provider with a procedure takes priority.
d. Correct. Assisting the provider with a procedure takes priority.
3. Biases and prejudices can inhibit therapeutic communication in which of the following ways?
a. Biases and prejudices can assist with a better understanding of the communication
content.
b. Biases and prejudices will improve the patient/provider interactions.
c. Biases and prejudices will clear up any assumptions that could have negative outcomes.
d. Biases and prejudices can lead to unintended disparities in healthcare.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
Assisting Administrative & Clinical Competencies,
9th Edition Michelle Blesi
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
Solution and Answer Guide
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
Team, and Medical Environment
Table of Contents
Content Type .................................................................................................................................................................... 2
Check Your Understanding (from End of Chapter questions) ................................................................... 2
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of behaviors
to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a set
of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
administrative skill.
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an
administrative skill.
3. A system where patients pay an added fee in exchange for more personalized care and better
access to their providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. boutique
d. managed care
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where doctors,
hospitals, and healthcare providers work to provide high-quality care to their Medicare
patients.
b. Incorrect, ACO is an accountable care organization. This is a model of care where doctors,
hospitals, and healthcare providers work to provide high-quality care to their Medicare
patients.
c. Correct. A boutique system is where patients pay an added fee in exchange for more
personalized care and better access to their providers for medical services.
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care
costs down.
4. Employment opportunities for medical assistants are expected to do which of the following
through 2028?
a. grow
b. decline
c. stay consistent
d. be eliminated
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through
2028.
b. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
c. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
d. Incorrect. Employment opportunities for medical assistants are expected to grow through
2028.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential.
b. Correct. The AMT provides the RMA credential. The AAMA provides the CMA (AAMA)
credential.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 3
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
c. Incorrect. The AAPC provides certification to professional coders. The AAMA provides the
CMA (AAMA) credential.
d. Incorrect. The NHA is an association for those working in healthcare. The AAMA provides
the CMA (AAMA) credential.
6. Which of the following defines the role of the patient advocate or navigator?
a. drives the patient to appointments
b. assists the patient or acts on behalf of the patient
c. acts on behalf of the provider
d. keeps the patients’ medical records
ANS: b
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient
advocate or navigator. The patient advocate or navigator assists the patient or acts on
behalf of the patient.
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the
patient.
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The
patient advocate or navigator assists the patient or acts on behalf of the patient.
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role of
the advocate or navigator, their main role is to assist the patient or act on behalf of the
patient. The patient advocate or navigator assists the patient or acts on behalf of the
patient.
7. Which of the following describes the role of an ACO?
a. Provides health care with an emphasis on prevention.
b. A group of doctors, hospitals, and other health care providers, like the PCMH model who
together coordinate high-quality care to their Medicare patients.
c. A system of health care that integrates the delivery and payment of health care for
covered persons (patients, or subscribers) by contracting with selected providers for
comprehensive health care services at a reduced cost.
d. Care centers that take care of patients with acute illness or injury and those with minor
emergencies.
ANS: b
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
b. Correct. An Accountable Care Organization (ACO) is a group of doctors, hospitals, and
other health care providers, similar to the PCMH model. Together, these models coordinate
to provide high-quality care to their Medicare patients.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 4
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
c. Incorrect. A system where providers contract to reduce costs is an HMO. An Accountable
Care Organization (ACO) is a group of doctors, hospitals, and other health care providers,
similar to the PCMH model. Together, these models coordinate to provide high-quality care
to their Medicare patients.
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An
Accountable Care Organization (ACO) is a group of doctors, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
a. physician partner
b. hospitalist
c. physiatrist
d. hospital physician
ANS: b
Analysis:
a. Incorrect. A physician partner refers to physicians who work together as partners in a clinic
setting. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
c. Incorrect. A physiatrist is a physician that specializes in physical medicine and
rehabilitation. A hospitalist is a physician specialist who looks after patients admitted to the
hospital.
e. Incorrect. A hospital physician refers to a physician seeing patients in the hospital. This is
not the same as a hospitalist who looks after patients once admitted to the hospital.
9. Which of the health care professional uses radionuclides to diagnose and treat diseases?
a. radiological technician
b. radiologist
c. ultrasound technician
d. nuclear medicine technologist
ANS: d
Analysis:
a. Incorrect. A radiological technician is a person that takes x-rays. A nuclear medicine
technologist administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs.
b. Incorrect. A radiologist is a physician that reads and interprets x-rays. A nuclear medicine
technologist administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs.
c. Incorrect. An ultrasound technician uses ultrasound to collect images from inside the body.
A nuclear medicine technologist administers radiopharmaceuticals to patients and then
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 5
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team,
and Medical Environment
scans the body with a special camera to observe how the pharmaceuticals concentrate in
specific organs.
d. Correct. A nuclear medicine technologist administers radiopharmaceuticals to patients and
then scans the body with a special camera to observe how the pharmaceuticals concentrate
in specific organs.
10. Which type of Complementary Medicine identifies three types of energies that are present in all
things?
a. ayurvedic medicine
b. biofeedback
c. acupuncture
d. homeopathy
ANS: a
Analysis:
a. Correct. Ayurvedic medicine identifies three types of energies that are present in all things.
b. Incorrect. Biofeedback is a mind-body technique that involves the use of visual or auditory
feedback to control certain bodily functions. Ayurvedic medicine identifies three types of
energies that are present in all things.
c. Incorrect. Acupuncture is the use of needles following Chinese medicine. Ayurvedic medicine
identifies three types of energies that are present in all things.
d. Incorrect. Homeopathy refers to natural, non-medicinal care. Ayurvedic medicine identifies
three types of energies that are present in all things.
[return to top]
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 6
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Solution and Answer Guide
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Table of Contents
Content Type .................................................................................................................................................................... 2
Check Your Understanding (from End of Chapter questions) ................................................................... 2
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 1
website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 02: Professionalism
Content Type
Check Your Understanding (from End of Chapter questions)
1. Which of the following steps would you use when problem solving?
a. focus on the end result
b. use only your own opinion
c. gather facts and ideas to help you decide what to do
d. put off dealing with the problem until you are able to solve it
ANS: c
Analysis:
a. Incorrect. Focusing on the end result may not help to solve a problem. Gathering facts and
ideas are the steps to use when problem solving.
b. Incorrect. Using only your opinion may not help solve a problem. Gathering facts and ideas
are the steps to use when problem solving.
c. Correct. Gathering facts and ideas are the steps to use when problem solving.
d. Incorrect. Putting off dealing with a problem until you are able to solve it does not help
solve a problem. Gathering facts and ideas are the steps to use when problem solving.
2. Which of the following would take priority over all other floor tasks?
a. rooming patients
b. performing procedures
c. tasking
d. assisting the provider with a procedure
ANS: d
Analysis:
a. Incorrect. Rooming patients is the start of the clinical visit, however assisting the provider
with a procedure takes priority.
b. Incorrect. Though performing procedures is part of the medical assistant role, assisting the
provider with a procedure takes priority.
c. Incorrect. Though performing tasks is part of the medical assistant role, assisting the
provider with a procedure takes priority.
d. Correct. Assisting the provider with a procedure takes priority.
3. Biases and prejudices can inhibit therapeutic communication in which of the following ways?
a. Biases and prejudices can assist with a better understanding of the communication
content.
b. Biases and prejudices will improve the patient/provider interactions.
c. Biases and prejudices will clear up any assumptions that could have negative outcomes.
d. Biases and prejudices can lead to unintended disparities in healthcare.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible 2
website, in whole or in part.
