Page | 1
Mandalyn Academy Final Questions and
Answers (Expert Solutions)
Q: What is another term for ethics?
ANS 🗹🗹: Code of Conduct
Q: What document establishes the values that you live and work by, as well as your
future goals?
ANS 🗹🗹: Mission Statement
Q: What are the two types of goals?
ANS 🗹🗹: Short & Long Term
Q: What does procrastination mean?
ANS 🗹🗹: Putting of til tomorrow what you can do today
Q: Where are you likely to find licensed massage therapists working today?
ANS 🗹🗹: Airports
Q: Why did ancient Hebrews practice grooming rituals?
ANS 🗹🗹: They believed that their bodies were gifts to be cared for
Q: Which career requires a knowledge of cosmetic chemistry, makeup and camouflage
techniques, and business skills?
ANS 🗹🗹: Medical Esthetician
Q: Where were makeup and showy clothing encouraged during the Victorian Age?
ANS 🗹🗹: Theatre
Q: What can you do to begin your journey of success right now?
, Page | 2
ANS 🗹🗹: Visualize yourself as a successful esthetician
Q: Give an example of an active problem-solving word.
ANS 🗹🗹: Create
Q: What should you do when faced with a difficult client?
ANS 🗹🗹: Use language that evokes a positive response
Q: How should you communicate with fellow staff members?
ANS 🗹🗹: Remain objective
Q: What should you avoid when communicating with your salon manager?
ANS 🗹🗹: Complaining about colleagues and gossiping
Q: What is part of your physical presentation?
ANS 🗹🗹: Posture, walk, and movement
Q: What food should Estheticians avoid while working?
ANS 🗹🗹: Onions
Q: When people are secure, how do they feel?
ANS 🗹🗹: Confident
Q: What is the most common way communicable diseases are spread?
ANS 🗹🗹: Dirty hands
Q: What are the characteristics of an ideal disinfectant?
ANS 🗹🗹: It has strips to check efficacy
Q: How long should you flush a client's eyes with water if product gets into them?
ANS 🗹🗹: 15 minutes
, Page | 3
Q: What do people do when they believe in themselves?
ANS 🗹🗹: Stick to what they believe is right
Q: When should the client intake form be mentioned to the client?
ANS 🗹🗹: Prior to service- when they schedule the appointment
Q: What is the final step of the 10-step consultation process?
ANS 🗹🗹: Repeat
Q: What term refers to an abnormal condition of all or part of the body that makes the
body incapable of carrying on normal functions?
ANS 🗹🗹: Disease
Q: What question should you ask clients about their lifestyle during the consultation?
ANS 🗹🗹: "What do you do for a living?"
Q: What are the two new cells created through binary fission called?
ANS 🗹🗹: Daughter cells
Q: What type of approach is generally best when applying makeup?
ANS 🗹🗹: Clean and natural
Q: What is a sign that a client has human papilloma virus (HPV) or plantar warts?
ANS 🗹🗹: Black dots
Q: What should your makeup do?
ANS 🗹🗹: Accentuate your best features
Q: What should you do next after stopping the service when a client is accidentally cut
and starts to bleed?
ANS 🗹🗹: Put on gloves
, Page | 4
Q: What should you do to keep the work place healthy and looking its best?
ANS 🗹🗹: Clean fans and humidifiers once weekly
Q: True or False: As the population ages, it is expected that estheticians will find
opportunities in new settings, such as lifestyle and retirement centers.
ANS 🗹🗹: True
Q: True or False: Your definition of success is determined by your employer.
ANS 🗹🗹: False
Q: True or False: Balance is one of the most important factors in promoting and
maintaining health.
ANS 🗹🗹: True
Q: True or False: If, during your first few days of work, your manager does not tell you
when to expect your first evaluation, you should assume that the salon does not evaluate
its staff members.
ANS 🗹🗹: False
Q: True or False: When a client is dissastisfied and you cannot change what she is
unhappy about, you must honestly and tactfully explain why you cannot make a change.
ANS 🗹🗹: True
Q: True or False: Behaving in a professional manner is the first step in making
meaningful in-salon communication possible.
ANS 🗹🗹: True
Q: True or False: Your learning ends when you finish school.
ANS 🗹🗹: False
Q: True or False: Surfaces can be cleaned and disinfected at the same time.
ANS 🗹🗹: False
Mandalyn Academy Final Questions and
Answers (Expert Solutions)
Q: What is another term for ethics?
ANS 🗹🗹: Code of Conduct
Q: What document establishes the values that you live and work by, as well as your
future goals?
ANS 🗹🗹: Mission Statement
Q: What are the two types of goals?
ANS 🗹🗹: Short & Long Term
Q: What does procrastination mean?
ANS 🗹🗹: Putting of til tomorrow what you can do today
Q: Where are you likely to find licensed massage therapists working today?
ANS 🗹🗹: Airports
Q: Why did ancient Hebrews practice grooming rituals?
ANS 🗹🗹: They believed that their bodies were gifts to be cared for
Q: Which career requires a knowledge of cosmetic chemistry, makeup and camouflage
techniques, and business skills?
ANS 🗹🗹: Medical Esthetician
Q: Where were makeup and showy clothing encouraged during the Victorian Age?
ANS 🗹🗹: Theatre
Q: What can you do to begin your journey of success right now?
, Page | 2
ANS 🗹🗹: Visualize yourself as a successful esthetician
Q: Give an example of an active problem-solving word.
ANS 🗹🗹: Create
Q: What should you do when faced with a difficult client?
ANS 🗹🗹: Use language that evokes a positive response
Q: How should you communicate with fellow staff members?
ANS 🗹🗹: Remain objective
Q: What should you avoid when communicating with your salon manager?
ANS 🗹🗹: Complaining about colleagues and gossiping
Q: What is part of your physical presentation?
ANS 🗹🗹: Posture, walk, and movement
Q: What food should Estheticians avoid while working?
ANS 🗹🗹: Onions
Q: When people are secure, how do they feel?
ANS 🗹🗹: Confident
Q: What is the most common way communicable diseases are spread?
ANS 🗹🗹: Dirty hands
Q: What are the characteristics of an ideal disinfectant?
ANS 🗹🗹: It has strips to check efficacy
Q: How long should you flush a client's eyes with water if product gets into them?
ANS 🗹🗹: 15 minutes
, Page | 3
Q: What do people do when they believe in themselves?
ANS 🗹🗹: Stick to what they believe is right
Q: When should the client intake form be mentioned to the client?
ANS 🗹🗹: Prior to service- when they schedule the appointment
Q: What is the final step of the 10-step consultation process?
ANS 🗹🗹: Repeat
Q: What term refers to an abnormal condition of all or part of the body that makes the
body incapable of carrying on normal functions?
ANS 🗹🗹: Disease
Q: What question should you ask clients about their lifestyle during the consultation?
ANS 🗹🗹: "What do you do for a living?"
Q: What are the two new cells created through binary fission called?
ANS 🗹🗹: Daughter cells
Q: What type of approach is generally best when applying makeup?
ANS 🗹🗹: Clean and natural
Q: What is a sign that a client has human papilloma virus (HPV) or plantar warts?
ANS 🗹🗹: Black dots
Q: What should your makeup do?
ANS 🗹🗹: Accentuate your best features
Q: What should you do next after stopping the service when a client is accidentally cut
and starts to bleed?
ANS 🗹🗹: Put on gloves
, Page | 4
Q: What should you do to keep the work place healthy and looking its best?
ANS 🗹🗹: Clean fans and humidifiers once weekly
Q: True or False: As the population ages, it is expected that estheticians will find
opportunities in new settings, such as lifestyle and retirement centers.
ANS 🗹🗹: True
Q: True or False: Your definition of success is determined by your employer.
ANS 🗹🗹: False
Q: True or False: Balance is one of the most important factors in promoting and
maintaining health.
ANS 🗹🗹: True
Q: True or False: If, during your first few days of work, your manager does not tell you
when to expect your first evaluation, you should assume that the salon does not evaluate
its staff members.
ANS 🗹🗹: False
Q: True or False: When a client is dissastisfied and you cannot change what she is
unhappy about, you must honestly and tactfully explain why you cannot make a change.
ANS 🗹🗹: True
Q: True or False: Behaving in a professional manner is the first step in making
meaningful in-salon communication possible.
ANS 🗹🗹: True
Q: True or False: Your learning ends when you finish school.
ANS 🗹🗹: False
Q: True or False: Surfaces can be cleaned and disinfected at the same time.
ANS 🗹🗹: False
