Autobody - Chapter 10 - Estimating Exam Questions Well Answered Graded A+
sublet - Answers labor or repairs performed outside the repair facility or by technicians not employed by
the repair facility ex. glass or mechanical repairs
estimate - Answers analyzing damage and calculating *how much it will cost* to repair a vehicle
customer consultation - Answers estimator *speaks to customer* to find out particulars of crash and
pre. existing damage
included operations - Answers jobs that can be performed individually but are also part of another
operation
hidden damage - Answers damage that is exposed after work begins, usually requires a supplement
job overlap - Answers term for condition in which performing one operation includes another operation
that can be billed separately
stress cracks - Answers cracks that indicate minor panel damage and movement
related prior damage - Answers *damage that existed before* to the current claim but will be repaired
as a result of current claim
unrelated prior damage - Answers damage that is *not included on current claim* and will not be
repaired as a result thereof
A/M - Answers aftermarket part
R&I - Answers remove and reinstall
O/H - Answers overhaul
R&R - Answers remove and replace
edge-in time - Answers refinish time in tenths given to paint the backside or inner edge of parts
access time - Answers time required *to remove extensively damaged collision parts* by cutting,
pushing, pulling, etc.
blend - Answers refinish operation in which mist coats of color are applied to panels adjacent to the
repair to hide any color difference
D&R - Answers operation mostly for ecm or battery when welding on vehicle *disconnect and
reconnect*
clear coat time - Answers additional time given for base clear paint systems. adds a set amount to the
first major panel and a smaller amount to each additional
sublet - Answers labor or repairs performed outside the repair facility or by technicians not employed by
the repair facility ex. glass or mechanical repairs
estimate - Answers analyzing damage and calculating *how much it will cost* to repair a vehicle
customer consultation - Answers estimator *speaks to customer* to find out particulars of crash and
pre. existing damage
included operations - Answers jobs that can be performed individually but are also part of another
operation
hidden damage - Answers damage that is exposed after work begins, usually requires a supplement
job overlap - Answers term for condition in which performing one operation includes another operation
that can be billed separately
stress cracks - Answers cracks that indicate minor panel damage and movement
related prior damage - Answers *damage that existed before* to the current claim but will be repaired
as a result of current claim
unrelated prior damage - Answers damage that is *not included on current claim* and will not be
repaired as a result thereof
A/M - Answers aftermarket part
R&I - Answers remove and reinstall
O/H - Answers overhaul
R&R - Answers remove and replace
edge-in time - Answers refinish time in tenths given to paint the backside or inner edge of parts
access time - Answers time required *to remove extensively damaged collision parts* by cutting,
pushing, pulling, etc.
blend - Answers refinish operation in which mist coats of color are applied to panels adjacent to the
repair to hide any color difference
D&R - Answers operation mostly for ecm or battery when welding on vehicle *disconnect and
reconnect*
clear coat time - Answers additional time given for base clear paint systems. adds a set amount to the
first major panel and a smaller amount to each additional
