Conceptual Actual Emended Exam Questions
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1. What is the distinction between training and development?
a) Training requires short-term preparation and development requires long-
term preparation.
b) Training enhances individual knowledge and skills while development is
focused on team knowledge and skills.
c) Training is job related while development is the process of developing,
presenting, evaluating, and facilitating training.
d) Training is directed at the employees' current job whereas development
helps the employee prepare for future jobs. - ANSWER Training is
directed at the employees' current job whereas development helps the
employee prepare for future jobs.
2. A firm is hiring several new employees. The new employees are largely
inexperienced and unfamiliar with the company and its methods of
conducting business. Given this, the firm plans to have an orientation
period for all new hires and hopes the orientation will reduce the stress
associated with the new job for the new employees.
How will the orientation reduce employee stress?
a) It will increase the productivity of the new employees.
b) It will help the new employees understand what is expected of them.
c) It will better enable the new employees to change the corporate culture.
, d) It will decrease the amount of time the new employees spend in training. -
ANSWER It will help the new employees understand what is expected of
them.
3. A firm is hiring new employees who are inexperienced and unfamiliar with
the company. The firm plans to have an orientation for new hires and hopes
the orientation will cut costs associated with the employees in the future.
How will this orientation benefit the firm?
a) It will help reduce the time spent on training new employees
b) .It will allow the firm to create a new training program at a lower cost.
c) It will decrease the out-of-pocket costs of benefits for the employees.
d) It will decrease the cost to get new employees socializing with coworkers. -
ANSWER It will help reduce the time spent on training new employees.
4. The leadership of an organization has decided to move forward with a
formal training program. Successful implementation of training and
development programs depends upon asking the right questions prior to
the implementation of the program.Which two questions should be asked
prior to implementation of this program?Choose 2 answers
a) How should the program be costed?
b) What skills do the employees possess?
c) Which employees should attend the training?
d) What should be the outcome for the participants? - ANSWER Which
employees should attend the training?
What should be the outcome for the participants?
5. The leadership of an organization has decided to move forward with a
formal training program. Successful implementation of training and
development programs depends upon asking the right questions prior to
, the implementation of the program. Which two questions should be asked
prior to
a) Is this program cost-effective?
b) Will this program be effective for the employees?
c) Which employees should attend the training?
d) What should be the outcome for the participants? - ANSWER Which
employees should attend the training?
What should be the outcome for the participants?
6. A human resources (HR) manager needs to determine the performance
criteria for the company's marketing positions. Which part of the
performance management system should the HR manager consult for this
information?
a) Employee development
b) Strategic planning
c) Job analysis
d) Annual appraisal - ANSWER Job analysis
7. What is an invalid element of a self-appraisal program?
a) Personal growth
b) Self-development
c) Goal commitment
d) Organizational performance - ANSWER Organizational performance
8. A company is experiencing declining rates of productivity. The company has
determined that the problem is due to employees' lacking specific
skills.Which action should the human resources manager take?
a) Offering higher pay
b) Conducting training