2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
QUIZ
Assessment 2
Started on Thursday, 13 March 2025,
State Finished
Completed on Thursday, 13 March 2025,
Time taken
Marks 30.00/30.00
Grade 100.00 out of 100.00
Question 1
As the CEO of Tshwane Business Hub, Victor Lashoff will primarily make use of
_____________ skills in performing his duties.
a.
technical
b.
conceptual
c.
intellectual
d.
interpersonal
Feedback
Your answer is correct.
The correct answer is conceptual. Conceptual skills refer to the ability to reason
abstractly and analyse complex situations. This includes the ability to see the
organisation as a whole; understand how its different sub-elements are mutually
dependent; and assess how the organisation is linked to other stakeholders in the
external environment. Top management is expected to "think outside the box" to
arrive at creative solutions to complex, and sometimes ambiguous, problems. Refer
to section 6.6.
The correct answer is:
1
,2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
conceptual
Question 2
Top-level managers develop ____________ plans to develop ___________ goals.
a.
tactical; short-term
b.
strategic; short-term
c.
strategic; long-term
d.
tactical; medium-term
Feedback
Your answer is correct.
The correct answer is strategic; long-term. The main responsibility of top
management is to develop strategic plans and long-term goals for the organisation
by focusing on issues, such as the industries, to compete in; the way market share
will be improved and actions to be implemented to invest. Refer to section 6.4.
The correct answer is:
strategic; long-term
Question 3
Steven Ndou is the Finance Manager at the City of Cape Town metropolitan
municipality; and as such he is responsible for setting the functional objectives for
the finance department. Steven is a member of _____________ management.
a.
middle
b.
first-line
c.
2
,2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
lower
d.
top
Feedback
Your answer is correct.
The correct answer is middle. Finance managers are at middle-level management
and focus on their functional areas of management. Refer to section 6.4.
The correct answer is:
middle
Question 4
One of the roles of a manager is to act as a spokesperson for the company, both
internally and externally. This is an example of __________________.
a.
the leading process
b.
the informational role
c.
maintaining good relations
d.
acting as a representative figure
Feedback
Your answer is correct.
The correct answer is the informational role. The information role includes being the
monitor, disseminator and spokesperson. Refer to table 6.1.
The correct answer is:
the informational role
Question 5
3
, 2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
Suzan Maswanganyi has recently been promoted to supervise frontline staff in a
hardware retail store. In this new role, she will mostly use _________ skills in
performing her daily work tasks.
a.
technical
b.
conceptual
c.
behavioural
d.
interpersonal
Feedback
Your answer is correct.
The correct answer is technical. Technical skills are skills that are needed to perform
specific tasks and are mostly used during the early years of one's career. Technical
skills are very useful when someone is promoted to a first-line managerial role
whereby the person will be expected to supervise the task performance of his or her
subordinates. Refer to section 6.6.
The correct answer is:
technical
Question 6
Taskeen Aboobaker is the operations manager for a retail company. He arranges
quarterly meetings with his subordinates to update them about the performance of
the company and motivates them to work to reach their objectives. He regularly
collaborates with his subordinates on different projects to assist them in reaching
their individual and organisation goals. Which one of the following levels of
management does Taskeen form part of at the retail company?
a.
top management
4
QUIZ
Assessment 2
Started on Thursday, 13 March 2025,
State Finished
Completed on Thursday, 13 March 2025,
Time taken
Marks 30.00/30.00
Grade 100.00 out of 100.00
Question 1
As the CEO of Tshwane Business Hub, Victor Lashoff will primarily make use of
_____________ skills in performing his duties.
a.
technical
b.
conceptual
c.
intellectual
d.
interpersonal
Feedback
Your answer is correct.
The correct answer is conceptual. Conceptual skills refer to the ability to reason
abstractly and analyse complex situations. This includes the ability to see the
organisation as a whole; understand how its different sub-elements are mutually
dependent; and assess how the organisation is linked to other stakeholders in the
external environment. Top management is expected to "think outside the box" to
arrive at creative solutions to complex, and sometimes ambiguous, problems. Refer
to section 6.6.
The correct answer is:
1
,2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
conceptual
Question 2
Top-level managers develop ____________ plans to develop ___________ goals.
a.
tactical; short-term
b.
strategic; short-term
c.
strategic; long-term
d.
tactical; medium-term
Feedback
Your answer is correct.
The correct answer is strategic; long-term. The main responsibility of top
management is to develop strategic plans and long-term goals for the organisation
by focusing on issues, such as the industries, to compete in; the way market share
will be improved and actions to be implemented to invest. Refer to section 6.4.
The correct answer is:
strategic; long-term
Question 3
Steven Ndou is the Finance Manager at the City of Cape Town metropolitan
municipality; and as such he is responsible for setting the functional objectives for
the finance department. Steven is a member of _____________ management.
a.
middle
b.
first-line
c.
2
,2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
lower
d.
top
Feedback
Your answer is correct.
The correct answer is middle. Finance managers are at middle-level management
and focus on their functional areas of management. Refer to section 6.4.
The correct answer is:
middle
Question 4
One of the roles of a manager is to act as a spokesperson for the company, both
internally and externally. This is an example of __________________.
a.
the leading process
b.
the informational role
c.
maintaining good relations
d.
acting as a representative figure
Feedback
Your answer is correct.
The correct answer is the informational role. The information role includes being the
monitor, disseminator and spokesperson. Refer to table 6.1.
The correct answer is:
the informational role
Question 5
3
, 2025 – S1 - MNB1501 – ASSESSMENT 2 – Q&A
Suzan Maswanganyi has recently been promoted to supervise frontline staff in a
hardware retail store. In this new role, she will mostly use _________ skills in
performing her daily work tasks.
a.
technical
b.
conceptual
c.
behavioural
d.
interpersonal
Feedback
Your answer is correct.
The correct answer is technical. Technical skills are skills that are needed to perform
specific tasks and are mostly used during the early years of one's career. Technical
skills are very useful when someone is promoted to a first-line managerial role
whereby the person will be expected to supervise the task performance of his or her
subordinates. Refer to section 6.6.
The correct answer is:
technical
Question 6
Taskeen Aboobaker is the operations manager for a retail company. He arranges
quarterly meetings with his subordinates to update them about the performance of
the company and motivates them to work to reach their objectives. He regularly
collaborates with his subordinates on different projects to assist them in reaching
their individual and organisation goals. Which one of the following levels of
management does Taskeen form part of at the retail company?
a.
top management
4
