Solution Manual For
Management by Ricky W. Griffin 14th Edition Copyright 2026
Chapter 1-20
Chapter 01 - Managing and the Manager’s Job
1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
a. an industrial-size popcorn popper
b. accountants and financial information
c. the help of family members who serve as taste-testers
d. a marketing campaign
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment:
human, financial, physical, and information. Physical resources include raw
materials, office and production facilities, and equipment.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
resource?
a. physical
b. financial
c. human
d. information
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment:
human, financial, physical, and information. Human resources include
managerial talent and labor.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
Copyright Cengage Learning. Powered by Cognero. Page 1
,KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
3. Which of the following is an example of information resources used by Michigan State University?
a. Faculty and administrative staff
b. Alumni contributions and government grants
c. Research reports and government publications
d. Computers and campus facilities
ANSWER: c
RATIONALE: Research reports and government publications because information resources
are defined as data, reports, or publications that organizations use to support
decision-making and operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
4. Which of the following is an example of financial resources for Shell?
a. Drilling platform workers and corporate executives
b. Refineries and office buildings
c. Sales forecasts and trends in alternative energy sources
d. Profit and stockholder investments
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the
monetary assets an organization relies on to fund its operations and growth.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
5. Which of the following is an example of human resources for the city of Chicago?
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, a. Tax revenue and government grants
b. Sanitation equipment and municipal buildings
c. Police officers and municipal employees
d. Economic forecasts and crime statistics
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to
the people within an organization who contribute their skills, expertise, and
labor to its operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
understood from which perspective?
a. resource-based
b. an ineffective process
c. an inefficient process
d. a conversion process
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of
management is a bit more elusive. It is perhaps best understood from a
resource-based perspective.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
7. The primary purpose of a manager?
a. develop organizational goals and make logical decisions
b. achieve organizational goals efficiently and effectively
c. ensure that all employees are working together effectively
Copyright Cengage Learning. Powered by Cognero. Page 3
, d. organize the various functions in a logical manner
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these various
resources to achieve the organization’s goals. The basic purpose of
management is to ensure that an organization’s goals are achieved in an
efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
8. Achieving organizational goals efficiently and effectivey:
a. is necessary to make logical decisions
b. is the primary purpose of management
c. ensures that all employees will work cohesively
d. rarely occurs in private sector organizations
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an organization’s goals
are achieved in an efficient and effective manner. By efficient, we mean using
resources wisely and in a cost-effective way. By effective, we mean making
the right decisions and successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
9. Which of the following refers to using resources wisely and in a cost-effective way?
a. complexity
b. effectiveness
c. pervasiveness
d. efficiency
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an organization’s goals
Copyright Cengage Learning. Powered by Cognero. Page 4
Management by Ricky W. Griffin 14th Edition Copyright 2026
Chapter 1-20
Chapter 01 - Managing and the Manager’s Job
1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
a. an industrial-size popcorn popper
b. accountants and financial information
c. the help of family members who serve as taste-testers
d. a marketing campaign
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment:
human, financial, physical, and information. Physical resources include raw
materials, office and production facilities, and equipment.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
resource?
a. physical
b. financial
c. human
d. information
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment:
human, financial, physical, and information. Human resources include
managerial talent and labor.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
Copyright Cengage Learning. Powered by Cognero. Page 1
,KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
3. Which of the following is an example of information resources used by Michigan State University?
a. Faculty and administrative staff
b. Alumni contributions and government grants
c. Research reports and government publications
d. Computers and campus facilities
ANSWER: c
RATIONALE: Research reports and government publications because information resources
are defined as data, reports, or publications that organizations use to support
decision-making and operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
4. Which of the following is an example of financial resources for Shell?
a. Drilling platform workers and corporate executives
b. Refineries and office buildings
c. Sales forecasts and trends in alternative energy sources
d. Profit and stockholder investments
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the
monetary assets an organization relies on to fund its operations and growth.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
5. Which of the following is an example of human resources for the city of Chicago?
Copyright Cengage Learning. Powered by Cognero. Page 2
, a. Tax revenue and government grants
b. Sanitation equipment and municipal buildings
c. Police officers and municipal employees
d. Economic forecasts and crime statistics
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to
the people within an organization who contribute their skills, expertise, and
labor to its operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
understood from which perspective?
a. resource-based
b. an ineffective process
c. an inefficient process
d. a conversion process
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of
management is a bit more elusive. It is perhaps best understood from a
resource-based perspective.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
7. The primary purpose of a manager?
a. develop organizational goals and make logical decisions
b. achieve organizational goals efficiently and effectively
c. ensure that all employees are working together effectively
Copyright Cengage Learning. Powered by Cognero. Page 3
, d. organize the various functions in a logical manner
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these various
resources to achieve the organization’s goals. The basic purpose of
management is to ensure that an organization’s goals are achieved in an
efficient and effective manner.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
8. Achieving organizational goals efficiently and effectivey:
a. is necessary to make logical decisions
b. is the primary purpose of management
c. ensures that all employees will work cohesively
d. rarely occurs in private sector organizations
ANSWER: b
RATIONALE: The basic purpose of management is to ensure that an organization’s goals
are achieved in an efficient and effective manner. By efficient, we mean using
resources wisely and in a cost-effective way. By effective, we mean making
the right decisions and successfully implementing them.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
importance to contemporary organizations.
ACCREDITING STANDARDS: Technology
KEYWORDS: Bloom's: Understand
DATE CREATED: 3/21/2025 12:32 AM
DATE MODIFIED: 3/21/2025 1:31 AM
9. Which of the following refers to using resources wisely and in a cost-effective way?
a. complexity
b. effectiveness
c. pervasiveness
d. efficiency
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an organization’s goals
Copyright Cengage Learning. Powered by Cognero. Page 4
