Page 1 of 126
WGU C235 TRAINING AND DEVELOPMENT EXAM COMPLETE 500
QUESTIONS WITH CORRECT DETAILED ANSWERS LATEST UPDATE THIS
YEAR - JUST RELEASED
QUESTION: Which practice is allowed under the Age Discrimination in Employment Act of 1967
(ADEA)?
a. A company will not promote employees age 40 and over.
b. A company requires employees be at least 28 for promotion and will not hire employees
under age 18.
c. A company has a strict policy against hiring individuals with more than 30 years' experience
and who are over 50.
d. A company uses reverse seniority in layoff decisions, removing employees who have been at
the firm the longest first. - ANSWER-b. A company requires employees be at least 28 for
promotion and will not hire employees under age 18.
QUESTION: What are two stages of human resources competency? Choose 2 answers.
Acquiring
Innovating
Accessing
Influencing - ANSWER-Acquiring; Influencing
1
,Page 2 of 126
QUESTION: Which two actions are performed to develop a competency model for a leadership
position in an organization? Choose 2 answers.
a. Promote employees who are leaders
b. Mentor employees with leadership potential
c. Determine traits of employees who are leaders
d. Identify the organization's top-performing leaders
e. Reward employees who are identified as leaders - ANSWER-c. Determine traits of employees
who are leaders
d. Identify the organization's top-performing leaders
QUESTION: An organization has determined managers need training on employee coaching.
Through coaching, managers engage employees in conversations to reflect on their experiences
and take action targeted toward high levels of performance and personal and professional
growth. Which training method and related evaluation levels will ensure that managers have
the capability to coach employees accurately and effectively?
a. Lecture method and learning evaluation.
b. Role play method and behavior evaluation
c. Case study method and results evaluation
2
,Page 3 of 126
d. Discussion method and reaction evaluation - ANSWER-b. Role play method and behavior
evaluation
QUESTION: A large company is re-evaluating its current training and development programs
and has charged the human resource development director with conducting the needs
assessment. A key component that will help to shape the new programs is the amount and type
of resources the organization intends to commit to training. Whom should the director contact
for this information?
a. Focus group
b. Senior leaders
c. Current employees
d. Human resource consultant - ANSWER-b. Senior leadersA company with limited resources
wants to compete successfully in a rapidly changing environment against larger, more
established organizations. The company provides training regarding tacit knowledge in an effort
to differentiate itself in a strategic way. What is an intangible asset on which the company can
build a sustainable competitive advantage?
Human capital
government lobbying
the natural environment
research and development - ANSWER-Human capital
3
, Page 4 of 126
QUESTION: Human resource professionals offer a series of programs and activities that include
orientation, diversity, and total quality management. Which activity is the human resources
department performing?
Training
Education
Development
Counseling - ANSWER-Training
QUESTION: What does the ADDIE model suggest?
Self-management
A continuous cycle
An initial evaluation
Optional instructors - ANSWER-A continuous cycle
QUESTION: An adult education class in engineering starts out discussing the subject briefly and
posing several basic questions. The class is then given several formulas related to the questions
4
WGU C235 TRAINING AND DEVELOPMENT EXAM COMPLETE 500
QUESTIONS WITH CORRECT DETAILED ANSWERS LATEST UPDATE THIS
YEAR - JUST RELEASED
QUESTION: Which practice is allowed under the Age Discrimination in Employment Act of 1967
(ADEA)?
a. A company will not promote employees age 40 and over.
b. A company requires employees be at least 28 for promotion and will not hire employees
under age 18.
c. A company has a strict policy against hiring individuals with more than 30 years' experience
and who are over 50.
d. A company uses reverse seniority in layoff decisions, removing employees who have been at
the firm the longest first. - ANSWER-b. A company requires employees be at least 28 for
promotion and will not hire employees under age 18.
QUESTION: What are two stages of human resources competency? Choose 2 answers.
Acquiring
Innovating
Accessing
Influencing - ANSWER-Acquiring; Influencing
1
,Page 2 of 126
QUESTION: Which two actions are performed to develop a competency model for a leadership
position in an organization? Choose 2 answers.
a. Promote employees who are leaders
b. Mentor employees with leadership potential
c. Determine traits of employees who are leaders
d. Identify the organization's top-performing leaders
e. Reward employees who are identified as leaders - ANSWER-c. Determine traits of employees
who are leaders
d. Identify the organization's top-performing leaders
QUESTION: An organization has determined managers need training on employee coaching.
Through coaching, managers engage employees in conversations to reflect on their experiences
and take action targeted toward high levels of performance and personal and professional
growth. Which training method and related evaluation levels will ensure that managers have
the capability to coach employees accurately and effectively?
a. Lecture method and learning evaluation.
b. Role play method and behavior evaluation
c. Case study method and results evaluation
2
,Page 3 of 126
d. Discussion method and reaction evaluation - ANSWER-b. Role play method and behavior
evaluation
QUESTION: A large company is re-evaluating its current training and development programs
and has charged the human resource development director with conducting the needs
assessment. A key component that will help to shape the new programs is the amount and type
of resources the organization intends to commit to training. Whom should the director contact
for this information?
a. Focus group
b. Senior leaders
c. Current employees
d. Human resource consultant - ANSWER-b. Senior leadersA company with limited resources
wants to compete successfully in a rapidly changing environment against larger, more
established organizations. The company provides training regarding tacit knowledge in an effort
to differentiate itself in a strategic way. What is an intangible asset on which the company can
build a sustainable competitive advantage?
Human capital
government lobbying
the natural environment
research and development - ANSWER-Human capital
3
, Page 4 of 126
QUESTION: Human resource professionals offer a series of programs and activities that include
orientation, diversity, and total quality management. Which activity is the human resources
department performing?
Training
Education
Development
Counseling - ANSWER-Training
QUESTION: What does the ADDIE model suggest?
Self-management
A continuous cycle
An initial evaluation
Optional instructors - ANSWER-A continuous cycle
QUESTION: An adult education class in engineering starts out discussing the subject briefly and
posing several basic questions. The class is then given several formulas related to the questions
4
