WGU C235 TRAINING AND DEVELOPMENT EXAM topic 1-5 COMPLETE
500 QUESTIONS WITH CORRECT DETAILED ANSWERS LATEST UPDATE
THIS YEAR - JUST RELEASED
WGU C235 - Training and Development: Topics 1 - 5
QUESTION: All are considered intangible resources except:
Social Capital
Intellectual Capital
Company Equipment
Organizational Capability - ANSWER-Company Equipment
QUESTION: Training may be aimed at one or more of the following three goals:
Improve individual self-awareness
Enhance knowledge and skill levels in one or more areas of expertise
Increase the motivation to do the job well
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All of the above - ANSWER-All of the above
QUESTION: Before any training and development program is begun, you should first: -
ANSWER-Assess the training needs
QUESTION: Organizations often skip a vital step in their training and development programs
which is to: - ANSWER-Evaluate the effectiveness of training
QUESTION: In the public-sector, training and development programs seem to be: - ANSWER-
Increasing
QUESTION: True or False: In the late 1970s, the average annual training expenditure per
employee was under $100. - ANSWER-True
QUESTION: As of 2011, the most common types of training were:
I: Managerial and supervisory training
II: Profession or industry specific training
III: Training on business practices - ANSWER-I, II and III
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QUESTION: E-learning is: - ANSWER-The use of electronic technologies to deliver information
and facilitate the development of skills and knowledge
QUESTION: Training that involves an instructor or on-line materials is a form of ________
training, whereas training that is on the job or coaching/mentoring is a form of _________
training. - ANSWER-Formal; Informal
QUESTION: Newer, more extensive versions of orientation are now frequently referred to as
______. - ANSWER-On-boarding
HRM represents the entire set of activities used by an organization to align its __________with
organizational objectives and strategies. - ANSWER-Human Capital
QUESTION: HRM includes planning for __________?
Recruitment and selection of employees
Training and Development
Assuring a safe and healthy work environment
All of the above - ANSWER-All of the above
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QUESTION: What is the overarching objective of the HRM system? - ANSWER-Support the
organization's efforts toward effectively and efficiently meeting its business goals and
accomplishing its strategy for succeeding in the marketplace.
QUESTION: What can be thought of as a "subsystem" in the broader system of overall human
resource management? - ANSWER-Training
QUESTION: Where is one of the first places a new employee is sent after he or she is hired? -
ANSWER-Training
QUESTION: What is the "Resource-based view"? - ANSWER-View that pictures organizations as
bundles of resources, such as people, capital, plant, or equipment.
QUESTION: In the resource-based view of the firm, resources are considered potential sources
of __________ in the marketplace. - ANSWER-Competitive advantage
QUESTION: According to RBV, when can a resource create a competitive advantage? - ANSWER-
Only when it is not available to other firms and when it cannot easily move across
organizational boundaries.
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