Manual and Test Bank
Alan Swinkels
St. Edward’s University
Communicating in Small
Groups: Principles and
Practices
Thirteenth Edition
Steven A. Beebe
Texas State University
John T. Masterson
Texas Lutheran University
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,TEST BANK FOR
Communicating in Small Groups Principles and Practices, 13th
edition Steven A. Beebe John Masterson
Chapter 1-12
Table Of Contents
Chapter 1: Introducing Group Principles and Practices
Chapter 2: Understanding Small Group Communication Theory
Chapter 3: Facilitating Group Development
Chapter 4: Preparing to Collaborate
Chapter 5: Relating to Others in Groups
Chapter 6: Improving Group Climate
Chapter 7: Enhancing Communication Skills in Groups
Chapter 8: Managing Conflict
Chapter 9: Leading Groups
Chapter 10: Making Decisions and Solving Problems
Chapter 11: Using Problem-Solving Techniques
Chapter 12: Enhancing Creativity in Groups
Chapter 1:
Introducing Group Principles and Practices
True or False Questions
1. Communication is usually a linear process.
Answer: False
Topic: 1.1.1: Communication
Learning Objective: 1.1.1: Describe the process of communication
Skill: Understand the Concepts
Difficulty: Easy
2. If a group member sits in stony silence, that person is exerting no influence on the group’s
climate.
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,Answer: False
Topic: 1.1.5: Exerting Influence
Learning Objective: 1.1.5: Identify the characteristic of exerting influence on others as an
essential element of small group communication
Skill: Analyze It
Difficulty: Moderate
3. A team is a coordinated group of individuals organized to work together to achieve a
specific, common goal.
Answer: True
Topic: 1.2.1: Four Attributes of Effective Teams
Learning Objective: 1.2.1: Identify four attributes of effective teams
Skill: Understand the Concepts
Difficulty: Easy
4. An effective team member fears conflict and avoids accountability.
Answer: False
Topic: 1.2.2: Characteristics of an Effective Team
Learning Objective: 1.2.2: Describe characteristics of an effective team at work
Skill: Analyze It
Difficulty: Moderate
5. To enhance communication competence, a person must be motivated, have appropriate
knowledge, and have the skill to act appropriately.
Answer: True
Topic: 1.2.2: Characteristics of an Effective Team
Learning Objective: 1.2.2 Describe characteristics of an effective team at work
Skill: Apply What You Know
Difficulty: Moderate
6. Often, it is better to work in a group than to work alone because we learn more about
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, ourselves from the experience.
Answer: True
Topic: 1.3.1: Advantages of Working in Groups and Teams
Learning Objective: 1.3.1: Describe five advantages of group and team work
Skill: Apply What You Know
Difficulty: Moderate
7. When you work in a group, you are more likely to be satisfied with a decision you help to
make.
Answer: True
Topic: 1.3.1: Advantages of Working in Groups and Teams
Learning Objective: 1.3.1: Describe five advantages of group and team work
Skill: Apply What You Know
Difficulty: Moderate
8. Generally, study groups do not accomplish as much toward the learning task as those
who study alone.
Answer: False
Topic: 1.4.2: Secondary Groups
Learning Objective: 1.4.2: Describe six types of secondary groups
Skill: Analyze It
Difficulty: Moderate
9. A therapy group is a group of 5 to 15 employees who meet regularly to examine work
processes with the goal of improving productivity.
Answer: False
Topic: 1.4.2: Secondary Groups
Learning Objective: 1.4.2: Describe six types of secondary groups
Skill: Understand the Concepts
Difficulty: Easy
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