ISO 9001 TEST EXAM WITH CORRECT
QUESTIONS AND ANSWERS 2025
ISO 9001 is a standard that defines the technical details for process control, e.g.,
what kind of measuring devices should be used in the production process. T/F? -
CORRECT-ANSWERSFalse
Why is the Planning section described before the Operation section in the
standard?
-The sequence doesn't have any meaning
-It is logical that way
-In order to have efficient operations, you need to plan them ahead - CORRECT-
ANSWERSIn order to have efficient operations, you need to plan them ahead
,The seven quality management principles were chosen because they can be used
to enhance company image and improve marketing operations. T/F? - CORRECT-
ANSWERSFalse
A Quality Management System, or QMS, is a systematic approach for improving
the profit of the company. T/F? - CORRECT-ANSWERSFalse
The Plan phase includes activities such as understanding the context of the
organization, defining the scope, and defining the quality policy. T/F? -
CORRECT-ANSWERSTrue
Improvement of customer satisfaction is one of the main benefits of
implementing ISO 9001? T/F? - CORRECT-ANSWERSTrue
Which of the following statements is a QMS scope?
,-The Quality Management System (QMS) applies to the production and / or
service provision processes
-Company X has implemented ISO 9001 and ISO 14001
-The Quality Management System (QMS) applies to the provision of products
and services, outsourcing of vehicle maintenance, operating from the offices in
London and Edinburgh
- The QMS has identified all the requirements of the interested parties and
monitors compliance with them - CORRECT-ANSWERSThe Quality Management
System (QMS) applies to the provision of products and services, outsourcing of
vehicle maintenance, operating from the offices in London and Edinburgh
ISO 9001 requires the identification of interested parties significant for the
Quality Management System, and for such parties to be documented. T/F? -
CORRECT-ANSWERSFalse
, When reviewing requirements for products and service, the organization must
consider only the requirements stated by the customer. T/F? - CORRECT-
ANSWERSFalse
Companies that have implemented ISO 9001 are not allowed to outsource critical
operations, because that can have a negative impact on customer satisfaction.
T/F? - CORRECT-ANSWERSFalse
Controlled conditions for production and service provision means that the top
management will regularly inspect the production and service provision process.
T/F? - CORRECT-ANSWERSFalse
A nonconformity can only occur in the production and service provision process,
and it only refers to the product or service that doesn't conform to the
requirements. T/F? - CORRECT-ANSWERSFalse
QUESTIONS AND ANSWERS 2025
ISO 9001 is a standard that defines the technical details for process control, e.g.,
what kind of measuring devices should be used in the production process. T/F? -
CORRECT-ANSWERSFalse
Why is the Planning section described before the Operation section in the
standard?
-The sequence doesn't have any meaning
-It is logical that way
-In order to have efficient operations, you need to plan them ahead - CORRECT-
ANSWERSIn order to have efficient operations, you need to plan them ahead
,The seven quality management principles were chosen because they can be used
to enhance company image and improve marketing operations. T/F? - CORRECT-
ANSWERSFalse
A Quality Management System, or QMS, is a systematic approach for improving
the profit of the company. T/F? - CORRECT-ANSWERSFalse
The Plan phase includes activities such as understanding the context of the
organization, defining the scope, and defining the quality policy. T/F? -
CORRECT-ANSWERSTrue
Improvement of customer satisfaction is one of the main benefits of
implementing ISO 9001? T/F? - CORRECT-ANSWERSTrue
Which of the following statements is a QMS scope?
,-The Quality Management System (QMS) applies to the production and / or
service provision processes
-Company X has implemented ISO 9001 and ISO 14001
-The Quality Management System (QMS) applies to the provision of products
and services, outsourcing of vehicle maintenance, operating from the offices in
London and Edinburgh
- The QMS has identified all the requirements of the interested parties and
monitors compliance with them - CORRECT-ANSWERSThe Quality Management
System (QMS) applies to the provision of products and services, outsourcing of
vehicle maintenance, operating from the offices in London and Edinburgh
ISO 9001 requires the identification of interested parties significant for the
Quality Management System, and for such parties to be documented. T/F? -
CORRECT-ANSWERSFalse
, When reviewing requirements for products and service, the organization must
consider only the requirements stated by the customer. T/F? - CORRECT-
ANSWERSFalse
Companies that have implemented ISO 9001 are not allowed to outsource critical
operations, because that can have a negative impact on customer satisfaction.
T/F? - CORRECT-ANSWERSFalse
Controlled conditions for production and service provision means that the top
management will regularly inspect the production and service provision process.
T/F? - CORRECT-ANSWERSFalse
A nonconformity can only occur in the production and service provision process,
and it only refers to the product or service that doesn't conform to the
requirements. T/F? - CORRECT-ANSWERSFalse
