and Answers
How could you best avoid the problem of a tour company bankruptcy and lost
deposits? - Answer-Sell travel packages only of tour operators who belong to
associations with consumer protection plans
The ARC provides what documents? - Answer-Passport, prepaid ticket advice, and
miscellaneous charge order
What is a departure tax? - Answer-A tax travelers pay when leaving a country
International travelers today deal with fewer differences in currency than they did a
few years ago thanks to the number of countries that have adopted what currency? -
Answer-The Euro
Some European countries encourage visitors to shop by offering them a refund of
this tax that is included in the price of many products and services. - Answer-Value-
added tax
Types of visas. - Answer-Student, business, transit, tourist, and visitor.
Effective ways to close a sale. - Answer-Offer to book, give choices, ask for the
preferred method of payment, compliment the client, put a clock on the client, and
check the availability.
Generally, what monetary value of items purchased in Europe duty-free can a U.S.
resident bring back? - Answer-$800
If clients refuse to take a travel counselor's advice about the potential risk in booking
in a particular supplier or package, they often will be asked to sign what is commonly
known as what? - Answer-A disclaimer statement
What are the four basic types of travel insurance? - Answer-Flight, travel accident
and health, baggage and personal possessions, and trip cancellation or interruption.
What is an example of a benefit rather than a feature? - Answer-You can be as
active or lazy as you want
The Area Bank Settlement Plan, through which participating suppliers receive
payment for sales from travel agents, is managed by the what? - Answer-The
Airlines Reporting Corporation (ARC)
The trade association that lobbies governments and speaks to the public on behalf of
its members, who includes travel agents as well as others in the travel industry is
what? - Answer-ASTA