HARTMAN'S NURSING ASSISTANT
CARE CHAPTER 2 EXAM WITH
CORRECT QUESTIONS AND
ANSWERS 2025
Chap. 2: When should unsafe conditions be reported?
(A) When it looks likely that the facility will be involved in a lawsuit
(B) Before accidents occur
(C) Only is a resident wants to complain about something
(D) Whenever the nursing assistant has some extra time - CORRECT-
ANSWERS******(B) Before accidents occur
Chap. 2: Which of the following is an example of objective information?
(A) "Mrs. Johnson says she has a rash on her torso."
(B) "There are raised, red marks the size of pinpricks on Mrs. Johnson's
torso."
(C) "Mrs. Johnson must have a rash because she said that she's itchy."
(D) "Mrs. Johnson needs some lotion." - CORRECT-ANSWERS******(B)
"There are raised, red marks the size of pinpricks on Mrs. Johnson's
torso."
,Chap. 2: What is a proper way for a nursing assistant (NA) to respond if a
resident does not hear her or does not understand her?
(A) The NA should speak more quickly
(B) The NA should speak more softly or whisper
(C) The NA should speak slowly and clearly
(D) The NA should shout - CORRECT-ANSWERS******(C) The NA should
speak slowly and clearly
Chap. 2: Which of the following is an example of a barrier to communication?
(A) NA uses medical terminology with a resident
(B) NA asks the resident to repeat a sentence
(C) NA speaks the same language as the resident
(D) NA speaks clearly using a professional tone of voice - CORRECT-
ANSWERS******(A) NA uses medical terminology with a resident
Chap. 2: Which of the following are ways for NAs to avoid barriers to
communication?
(A) The NA should use slang so that the resident understands more easily
(B) The NA should respond "Why?" when the resident makes a statement
(C) The NA should use medical terms when talking with the resident so the
resident will more easily understand his condition
, (D) The NA should ask open-ended questions that require more than "yes" or
"no" responses - CORRECT-ANSWERS******(D) The NA should ask
open-ended questions that require more than "yes" or "no"
responses
Chap. 2: Why is it important for an NA to consider a resident's cultural
background when communicating with him?
(A) It is not important to consider cultural background
(B) Because the resident will certainly want to tell stories about his culture
(C) Because the NA might know somebody with the same background and
she can tell the resident about that person
(D) Because cultural background helps determine how people communicate
and can help the NA communicate better with the resident - CORRECT-
ANSWERS******(D) Because cultural background helps determine
how people communicate and can help the NA communicate better
with the resident
Chap. 2: Which of the following senses is not used in making observations?
(A) Sight
(B) Touch
(C) Smell
CARE CHAPTER 2 EXAM WITH
CORRECT QUESTIONS AND
ANSWERS 2025
Chap. 2: When should unsafe conditions be reported?
(A) When it looks likely that the facility will be involved in a lawsuit
(B) Before accidents occur
(C) Only is a resident wants to complain about something
(D) Whenever the nursing assistant has some extra time - CORRECT-
ANSWERS******(B) Before accidents occur
Chap. 2: Which of the following is an example of objective information?
(A) "Mrs. Johnson says she has a rash on her torso."
(B) "There are raised, red marks the size of pinpricks on Mrs. Johnson's
torso."
(C) "Mrs. Johnson must have a rash because she said that she's itchy."
(D) "Mrs. Johnson needs some lotion." - CORRECT-ANSWERS******(B)
"There are raised, red marks the size of pinpricks on Mrs. Johnson's
torso."
,Chap. 2: What is a proper way for a nursing assistant (NA) to respond if a
resident does not hear her or does not understand her?
(A) The NA should speak more quickly
(B) The NA should speak more softly or whisper
(C) The NA should speak slowly and clearly
(D) The NA should shout - CORRECT-ANSWERS******(C) The NA should
speak slowly and clearly
Chap. 2: Which of the following is an example of a barrier to communication?
(A) NA uses medical terminology with a resident
(B) NA asks the resident to repeat a sentence
(C) NA speaks the same language as the resident
(D) NA speaks clearly using a professional tone of voice - CORRECT-
ANSWERS******(A) NA uses medical terminology with a resident
Chap. 2: Which of the following are ways for NAs to avoid barriers to
communication?
(A) The NA should use slang so that the resident understands more easily
(B) The NA should respond "Why?" when the resident makes a statement
(C) The NA should use medical terms when talking with the resident so the
resident will more easily understand his condition
, (D) The NA should ask open-ended questions that require more than "yes" or
"no" responses - CORRECT-ANSWERS******(D) The NA should ask
open-ended questions that require more than "yes" or "no"
responses
Chap. 2: Why is it important for an NA to consider a resident's cultural
background when communicating with him?
(A) It is not important to consider cultural background
(B) Because the resident will certainly want to tell stories about his culture
(C) Because the NA might know somebody with the same background and
she can tell the resident about that person
(D) Because cultural background helps determine how people communicate
and can help the NA communicate better with the resident - CORRECT-
ANSWERS******(D) Because cultural background helps determine
how people communicate and can help the NA communicate better
with the resident
Chap. 2: Which of the following senses is not used in making observations?
(A) Sight
(B) Touch
(C) Smell
