100% Correct Answers | Latest Update 2024 | Rated
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Which of these are a part of the recommended practices while attending service
calls? (Select 2) - ✔✔Whenever possible, swap with a good known part to test
functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist |
Onboard Diagnostics Quick Test.
Which of the following are the Pre-boot system diagnostics? (Select 2) - ✔✔ePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2) - ✔✔Place the box on a
secure surface and break the tamper proof seal with a safe tool. Carefully open
the package top or lid.
, All parts must be handled by lifting and holding from the edges or sides. Avoid
touching the surface or bottom of the parts.
The BIOS Recovery (via HDD) does not support recovery from _________ and
______. (Select 2) - ✔✔Hard Disk Drive with password set.
Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2) - ✔✔Power
on the system. When the Dell logo appears, tap the F12 key to access the one-
time boot menu.
Select BIOS Setup on the menu and press the Enter key.