Questions And Answers
/.1,3,5,7 - Answer-are the blind spots on Amazon vehicles, because they sit higher than
traditional vehicles.
/.11 hours in a 14hr period - Answer-Amazon recommends that you do not drive more
than....
/.12 hours and a 14-hour period - Answer-Amazon recommends that you do not work
more than....
/.12 hours is the maximum amount of hours that can be worked - Answer-how many
hours can be worked in a 14-hour period?
/.5 mph - Answer-delivery associates/flex drivers are not allowed to drive faster than... in
station or on property.
/.5-8 seconds - Answer-check your mirrors every...
/.60hrs - Answer-Amazon recommends that you do not drive more than.... hours in a 7
day period
/.7 seconds - Answer-maintain how many seconds following times received under 30
mph?
/.840,000 - Answer-how many blind spot incidents occur in the US each year?
/.9 people - Answer-how many ppl die every day in the us because of distracted driving?
/.a green traffic light that is about to change because it has been green since it has
been in your horizon. - Answer-what is a stale green light?
/.a vehicle center of gravity does not change whether or not the vehicle is full or empty -
Answer-false
/.Amazon's foundational safe driving system - Answer-what is REPS and Checks
/.Areas of high traffic or movement by associates are known as... - Answer-Hotspots
, /.As a delivery associate you must never - Answer-back up your vehicle, drive around
other vehicles, complete u-turns
/.back in your vehicle up, exiting your lane without lane captain approval or yard
marshal instruction, and using headphones - Answer-All of these are things you should
avoid for proper station safety etiquette
/.being a safe driver is important because I am driving a heavier and larger vehicle than
others on the road - Answer-why is being a safe driver important?
/.bring any undelivered packages back to the station at the end of your route - Answer-
what should you do with undelivered packages?
/.by treating each package like it's your own - Answer-how can you provide a positive
customer experience?
/.call dispatch for further instructions. sometimes they may be asked to assist another
driver by helping deliver some of their packages. this is called a rescue route - Answer-
after a driver completes their route they are to...
/.call driver support SDS then call the customer, and lastly call dispatch. - Answer-if
you're unable to complete the delivery call these entities in this order
/.call me move to a safe location while keeping the dog in sight. use the packages as a
barrier between you and the dog. call the customer to schedule an alternative delivery
location. then, report it using the delivery application. - Answer-you walk up to a house
to deliver, and a dog suddenly approaches. what do you do?
/.call the customer, then call driver support SDS, and then call dispatch - Answer-if
you're on the road and it is closed due to flooding using the three C's for troubleshooting
who do you call and what order?
/.check in with your DSP and bring any undeliverable packages back to the Amazon
return to station desk - Answer-when you walk into the station at the end of your route,
what should you do?
/.compare the address listed on the package label with the address listed in the delivery
app, and the physical address listed on the home - Answer-how do you make sure
you're at the correct address?
/.count 1-2-3 - Answer-to seek space using REPS and Checks, how long should you
wait at an intersection after the vehicle ahead of you starts moving?
/.crash indicator - Answer-histories of crash involvement
/.DA - Answer-Delivery associates