Cintas Service Sales Rep Certification Questions and Answers Fully Solved Graded A+
Why is it so important to participate in every Cintas initiative? - AnswersCintas is a growing stable
fortune 500 company provides world class training that enables me to work in a safe environment
where I have control over achieving my financial and professional goals.
How will your participation contribute to your success as well as the success of Cintas? -
AnswersParticipating in VPP and Smith Driver training keeps me safe and reduces the amount Cintas
pays out in accident claims. Following the NCNS, EAT process and securing At-risk renewals allows me to
retain my customers and earn additional income (renewal bonus, route volume commission) Selling
Catalog, Charging LR's for lost and damaged products, and participating in all growth contests provides
maximum value to the customer while giving me the opportunity to give myself a raise without waiting
for an annual review.
What are the 3 tenants of the safety Vision? - AnswersEvery Cintas location is injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health performance
What is VPP? - AnswersVoluntary protection program
What is safelift? - AnswersSize up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left
turn your body, don't twists
What is the most common injury on the route? - AnswersThe back
What ways have you learned to avoid this happening to you? - AnswersUse stretch n' flex to Warm up.
use a cart. use safelift techniques.
What is the most common cause of injury? - AnswersSlips/Trips/Falls
What ways have you learned to avoid this? (common injuries) - AnswersUse non-slip footwear. Use
Three points of contact system
, What are the 5 keys to smith training? - AnswersAim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out
make sure they see you
How often must you complete the Smith Driver training refresher training? - Answersquarterly
What are the required documents for a driver? - AnswersCurrent medical examiners certificate, Valid
Driver's License, Current vehicle registration, and insurance card
List the items that make-up the pre-trip and post trip vehicle inspection? - AnswersService brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors
horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses)
Who is on the service support team? - Answersloaders/ unloaders
Who is the HR director? - AnswersAllison Kenny
Who is the president and COO? - AnswersJim Rozakis
Who is the regional sales VP? - AnswersRyan Blake
Who is the senior vice president of sales? - AnswersWendy May
What is the principle objective? - AnswersWe will exceed our customers expectations to maximize the
long term value of Cintas for it's shareholders and working partners
Why is it so important to participate in every Cintas initiative? - AnswersCintas is a growing stable
fortune 500 company provides world class training that enables me to work in a safe environment
where I have control over achieving my financial and professional goals.
How will your participation contribute to your success as well as the success of Cintas? -
AnswersParticipating in VPP and Smith Driver training keeps me safe and reduces the amount Cintas
pays out in accident claims. Following the NCNS, EAT process and securing At-risk renewals allows me to
retain my customers and earn additional income (renewal bonus, route volume commission) Selling
Catalog, Charging LR's for lost and damaged products, and participating in all growth contests provides
maximum value to the customer while giving me the opportunity to give myself a raise without waiting
for an annual review.
What are the 3 tenants of the safety Vision? - AnswersEvery Cintas location is injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health performance
What is VPP? - AnswersVoluntary protection program
What is safelift? - AnswersSize up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left
turn your body, don't twists
What is the most common injury on the route? - AnswersThe back
What ways have you learned to avoid this happening to you? - AnswersUse stretch n' flex to Warm up.
use a cart. use safelift techniques.
What is the most common cause of injury? - AnswersSlips/Trips/Falls
What ways have you learned to avoid this? (common injuries) - AnswersUse non-slip footwear. Use
Three points of contact system
, What are the 5 keys to smith training? - AnswersAim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out
make sure they see you
How often must you complete the Smith Driver training refresher training? - Answersquarterly
What are the required documents for a driver? - AnswersCurrent medical examiners certificate, Valid
Driver's License, Current vehicle registration, and insurance card
List the items that make-up the pre-trip and post trip vehicle inspection? - AnswersService brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors
horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses)
Who is on the service support team? - Answersloaders/ unloaders
Who is the HR director? - AnswersAllison Kenny
Who is the president and COO? - AnswersJim Rozakis
Who is the regional sales VP? - AnswersRyan Blake
Who is the senior vice president of sales? - AnswersWendy May
What is the principle objective? - AnswersWe will exceed our customers expectations to maximize the
long term value of Cintas for it's shareholders and working partners
