Test Bank
Working On Groups: Communication Principles And
Strategies
,Table Of Contents
Chapter 1: Introduction To Group Communication 1
Chapter 2: Group Development 35
Chapter 3: Participation In Groups 69
Chapter 4: Diversity In Groups 106
Chapter 5: Leadership In Groups 144
Chapter 6: Verbal And Nonverbal Communication In Groups 178
Chapter 7: Listening And Responding In Groups 214
Chapter 8: Conflict And Cohesion In Groups 244
Chapter 9: Decision Making And Problem Solving In Groups 279
Chapter 10: Critical Thinking And Argumentation In Groups 318
Chapter 11: Group Meetings 356
Chapter 12: Group Presentations 378
, Chapter 1
Introduction To Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
C=Conceptual
F=Factual
Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult
Lo=Learning Objective
Sg=Used In Study Guide
P=Page
Tb_Engleberg_Chapter 1
Multiple Choice Single Select
1) According To A Study Commissioned By The Association Of American Colleges And
Universities (Aac&U) That Asked 496 Employers To Rank The Essential Learning
Outcomes Needed By College Graduates Entering The Workforce, Which Outcome
Ranked Highest?
a) Ability To Work In Teams
b) Critical Thinking
c) Digital Literacy
d) Ability To Analyze And Interpret Data
e) The Application Of Knowledge To Real-World Settings
, Answer: A
Learning Objective 1.1: Describe The Pervasiveness And Importance Of Group Work.
Topic 1.1: The Importance Of Groups
Difficulty Level: Easy
Skill Level: Understand The Concepts
2) The State In Which The Effective Collaboration Of Group Members Produces Better Results
Than What Would Be Expected, Given The Sum Of Skills And Abilities Of Individual Members
Working Alone, Is Known As .
a) Interaction
b) Common Goals
c) Interdependence
d) Synergy
e) Workin
g Answer:
D
Learning Objective 1.2: Compare The Advantages And Disadvantages Of Working In Groups.
Topic 1.2.1: Advantages Of Working In Groups
Difficulty Level: Moderate
Skill Level: Understand The Concepts
3) Which Of The Following Characteristics Is A Disadvantage Of Working In Groups?
f) Groups Make Better Decisions When Working On Complex Tasks.
g) Working In Groups Enhances Member Learning.
h) Groups Require Significant Time, Energy, And Resources.
i) Groups Are Often More Creative Than Members Working Alone.
j) Members Usually Enjoy Working With Others In
Groups. Answer: C
Learning Objective 1.2: Compare The Advantages And Disadvantages Of Working In Groups.
Topic 1.2.2: Disadvantages Of Working In Groups
Difficulty Level: Moderate
Skill Level: Understand The Concepts
4) Which Of The Following Situations Best Represents Group Communication As Defined
In The Text?
, k) People Talking In An Elevator
l) People Discussing The Weather At An Airport
m) Fans Cheering At A Baseball Game
n) Jury Members Deliberating A Court Case
o) A Congregation Listening To A
Sermon Answer: D
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A Group With Seven Members Has The Potential For Different Types Of Interactions.
p) 9
q) 90
r) 666
s) 900
t) 966
Answer: E
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
6) Generally, What Is The Ideal Group Size For A Problem-Solving Discussion?
u) 3–5 People
v) 4–6 People
w) 5–7 People
x) 6–9 People
y) 8–12 People
Answer: C
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
,Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
,7) Large-Scale Studies Have Found That The Most Important Factor Distinguishing
Successful Groups From Unsuccessful Groups Is .
z) Having A Minimum Of Five And A Maximum Of Twelve Members In A Group
aa) Having A Common Goal
bb) Strong Leadership
cc) Member Independence And Interdependence
dd) Group
Morale Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
8) A Group With Five Members Has The Potential For Different Types Of Interactions.
ee) 95
ff) 90
gg) 105
hh) 190
ii) 100
Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
9) The Ideal Size Of A Small Group Is Not Dependent Upon .
jj) Member Knowledge
kk) Attitude
ll) Skills
,mm) Task
nn) Relationship History
, Answer: E
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
10) Which Of The Following Is Not A Critical Question That Groups Must Address In Order
To Be Successful?
oo) Why Are We Meeting?
pp) Why Should We Care Or Work Hard?
qq) How Long Have We Known Each Other?
rr) Where Are We Going?
ss) How Will We Know When We Get To Our
Goal? Answer: C
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
11) A Book Club Is An Example A .
tt) Self-Help Group
uu) Social Group
Vv) Civic Group
Ww) Service Group
Xx) Public
Group Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.2: Types Of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
, 12) Your Family Is An Example Of A .
yy) Primary Group
Working On Groups: Communication Principles And
Strategies
,Table Of Contents
Chapter 1: Introduction To Group Communication 1
Chapter 2: Group Development 35
Chapter 3: Participation In Groups 69
Chapter 4: Diversity In Groups 106
Chapter 5: Leadership In Groups 144
Chapter 6: Verbal And Nonverbal Communication In Groups 178
Chapter 7: Listening And Responding In Groups 214
Chapter 8: Conflict And Cohesion In Groups 244
Chapter 9: Decision Making And Problem Solving In Groups 279
Chapter 10: Critical Thinking And Argumentation In Groups 318
Chapter 11: Group Meetings 356
Chapter 12: Group Presentations 378
, Chapter 1
Introduction To Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
C=Conceptual
F=Factual
Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult
Lo=Learning Objective
Sg=Used In Study Guide
P=Page
Tb_Engleberg_Chapter 1
Multiple Choice Single Select
1) According To A Study Commissioned By The Association Of American Colleges And
Universities (Aac&U) That Asked 496 Employers To Rank The Essential Learning
Outcomes Needed By College Graduates Entering The Workforce, Which Outcome
Ranked Highest?
a) Ability To Work In Teams
b) Critical Thinking
c) Digital Literacy
d) Ability To Analyze And Interpret Data
e) The Application Of Knowledge To Real-World Settings
, Answer: A
Learning Objective 1.1: Describe The Pervasiveness And Importance Of Group Work.
Topic 1.1: The Importance Of Groups
Difficulty Level: Easy
Skill Level: Understand The Concepts
2) The State In Which The Effective Collaboration Of Group Members Produces Better Results
Than What Would Be Expected, Given The Sum Of Skills And Abilities Of Individual Members
Working Alone, Is Known As .
a) Interaction
b) Common Goals
c) Interdependence
d) Synergy
e) Workin
g Answer:
D
Learning Objective 1.2: Compare The Advantages And Disadvantages Of Working In Groups.
Topic 1.2.1: Advantages Of Working In Groups
Difficulty Level: Moderate
Skill Level: Understand The Concepts
3) Which Of The Following Characteristics Is A Disadvantage Of Working In Groups?
f) Groups Make Better Decisions When Working On Complex Tasks.
g) Working In Groups Enhances Member Learning.
h) Groups Require Significant Time, Energy, And Resources.
i) Groups Are Often More Creative Than Members Working Alone.
j) Members Usually Enjoy Working With Others In
Groups. Answer: C
Learning Objective 1.2: Compare The Advantages And Disadvantages Of Working In Groups.
Topic 1.2.2: Disadvantages Of Working In Groups
Difficulty Level: Moderate
Skill Level: Understand The Concepts
4) Which Of The Following Situations Best Represents Group Communication As Defined
In The Text?
, k) People Talking In An Elevator
l) People Discussing The Weather At An Airport
m) Fans Cheering At A Baseball Game
n) Jury Members Deliberating A Court Case
o) A Congregation Listening To A
Sermon Answer: D
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A Group With Seven Members Has The Potential For Different Types Of Interactions.
p) 9
q) 90
r) 666
s) 900
t) 966
Answer: E
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
6) Generally, What Is The Ideal Group Size For A Problem-Solving Discussion?
u) 3–5 People
v) 4–6 People
w) 5–7 People
x) 6–9 People
y) 8–12 People
Answer: C
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
,Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
,7) Large-Scale Studies Have Found That The Most Important Factor Distinguishing
Successful Groups From Unsuccessful Groups Is .
z) Having A Minimum Of Five And A Maximum Of Twelve Members In A Group
aa) Having A Common Goal
bb) Strong Leadership
cc) Member Independence And Interdependence
dd) Group
Morale Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
8) A Group With Five Members Has The Potential For Different Types Of Interactions.
ee) 95
ff) 90
gg) 105
hh) 190
ii) 100
Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
9) The Ideal Size Of A Small Group Is Not Dependent Upon .
jj) Member Knowledge
kk) Attitude
ll) Skills
,mm) Task
nn) Relationship History
, Answer: E
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
10) Which Of The Following Is Not A Critical Question That Groups Must Address In Order
To Be Successful?
oo) Why Are We Meeting?
pp) Why Should We Care Or Work Hard?
qq) How Long Have We Known Each Other?
rr) Where Are We Going?
ss) How Will We Know When We Get To Our
Goal? Answer: C
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.1: Key Elements Of Group Communication
Difficulty Level: Moderate
Skill Level: Understand The Concepts
11) A Book Club Is An Example A .
tt) Self-Help Group
uu) Social Group
Vv) Civic Group
Ww) Service Group
Xx) Public
Group Answer:
B
Learning Objective 1.3: Explain The Importance Of The Five Key Elements In The Definition
Of
Group Communication.
Topic 1.3.2: Types Of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
, 12) Your Family Is An Example Of A .
yy) Primary Group
