Sustainability & Stakeholder Management, 11th
Edition Archie B. Carroll
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,Chapter 01: The Business and Society Relationship
1. Business may be defined as the collection of private, commercially oriented (profit-oriented) organizations, ranging in
size from one-family proprietorships to corporate giants.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1 - Define and explain business and society as foundational concepts. Describe
how society is viewed as the macroenvironment.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom's: Knowledge
2. The definition for society may be thought of as a community, a nation, or a broad grouping with common traditions,
values, institutions, and collective activities and interests.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1 - Define and explain business and society as foundational concepts. Describe
how society is viewed as the macroenvironment.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom's: Comprehension
3. Pluralism is a condition in which there is a concentration of power among very few of society's groups and
organizations.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.2 - Explain the characteristics of a pluralistic society. Describe pluralism and
identify its attributes, strengths, and weaknesses.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
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,KEYWORDS: Bloom's: Comprehension
4. When speaking of business in its relationship with society in the collective sense, the textbook will most often be
focusing on big business.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.3 - Clarify what is a special-interest society and how it poses special challenges
for business.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom's: Knowledge
5. Nongovernmental organizations (NGOs) are citizens’ groups that may be organized on a local, national, or international
level.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.3 - Clarify what is a special-interest society and how it poses special challenges
for business.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - Southeast - DISC: Environmental Influence
KEYWORDS: Bloom's: Knowledge
6. Environmentalists are best understood as one of the many subgroups of society.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.3 - Clarify what is a special-interest society and how it poses special challenges
for business.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
Copyright Cengage Learning. Powered by Cognero. Page 2
,KEYWORDS: Bloom's: Comprehension
7. Affluence refers to the level of wealth, disposable income, and standard of living of a society.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom's: Knowledge
8. Powerful media is the major cause for business's problems.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom's: Knowledge
9. The common perception of business power is that there is too little of it to provide a balance with other social
institutions.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
Copyright Cengage Learning. Powered by Cognero. Page 3
, United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom's: Knowledge
10. Power only manifests when it is used purposefully.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom's: Comprehension
11. The Iron Law of Responsibility states that people who use power wisely will be rewarded with more power.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom's: Comprehension
12. The percentage of the U.S. population that has earned high school diplomas and college degrees has remained about
the same over the last 30 years.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
Copyright Cengage Learning. Powered by Cognero. Page 4
, balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom’s: Knowledge
13. News shows are the only type of programming on television that has contributed to criticism of business.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Knowledge
14. Movies depict corporate life as amoral and possibly deadly.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - Southeast - DISC: Environmental Influence
KEYWORDS: Bloom’s: Knowledge
15. A child’s assumption that he or she will have a higher standard of living than the previous generation has also often
been referred to as the American Dream.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 5
,LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - Southeast - DISC: Environmental Influence
KEYWORDS: Bloom’s: Comprehension
16. Spheres of power describe the arenas in which power may be utilized.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.4 - Identify, discuss, and illustrate the factors leading up to business criticism and
corporate response. What is the general criticism of business? How may the
balance of power and responsibility be resolved?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Understand
17. Stakeholders are the owners of shares in a corporation.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.5 - Identify what is the changing social contract. Is it better or worse for
stakeholders?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom’s: Knowledge
18. Businesses interacts with only a limited number of stakeholder groups.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 6
,LEARNING OBJECTIVES: 1.5 - Identify what is the changing social contract. Is it better or worse for
stakeholders?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Environmental Influence
KEYWORDS: Bloom’s: Comprehension
19. The social contract is the set of rights and duties imposed on citizens by their government.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.5 - Identify what is the changing social contract. Is it better or worse for
stakeholders?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Comprehension
20. The social contract in the modern era is changing to reflect society’s expanded expectations of business.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.5 - Identify what is the changing social contract. Is it better or worse for
stakeholders?
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Comprehension
21. Ethics refers to issues of right and wrong, fairness, and justice.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.6 - Make clear the major themes characterizing this book: managerial approach,
business ethics, sustainability, and stakeholder management.
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, NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Knowledge
22. The concept of sustainability is derived from the notion of sustainable development.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.6 - Make clear the major themes characterizing this book: managerial approach,
business ethics, sustainability, and stakeholder management.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Comprehension
23. Which of the following is not listed as a general issue involving social or ethical ramifications within the relationship
between business and society?
a. downsizing pension programs
b. toxic waste disposal
c. insider trading
d. death penalties
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: 1.1 - Define and explain business and society as foundational concepts. Describe
how society is viewed as the macroenvironment.
NATIONAL STANDARDS: United States - BUSPROG: Analytic
United States - BUSPROG: Reflective Thinking
STATE STANDARDS: United States - GA - DISC: Ethical Responsibilities
KEYWORDS: Bloom’s: Comprehension
24. The collection of private, commercially oriented organizations, ranging in size from sole proprietorships to large
corporations is referred to as
a. the third sector.
b. government.
c. business.
d. the free market economy.
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
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