CORRECT ANSWERS
3 LEVELS OF SITUATIONAL AWARENESS ARE - CORRECT ANSWER✔✔Perception,
Comprehension, and Projection
Situational Awareness - CORRECT ANSWER✔✔Ability to anticipate and act on needs based on
surrounding events
Benefits of Situational Awareness - CORRECT ANSWER✔✔Better patient outcome
Improves patient satisfaction
Fewer patient safety errors
Increased nurse retention
Cognitive Biases - CORRECT ANSWER✔✔Flaw in judgement and decision making
Contributing Factors to Cognitive Bias - CORRECT ANSWER✔✔People (fatigue, personal feelings,
burnout), Patient (comorbidities, lack of health history), System (poor workflow design, poor
technology, poor communication, distractions)
Safety Climate - CORRECT ANSWER✔✔Employees' shared perceptions of the importance of
safety in the workplace
Briefings: pre/debriefing
Ex: prebrief before delivery to ensure situational awareness/expectations for resuscitations
, Shared Governance - CORRECT ANSWER✔✔Nurses have a voice in clinical practice standards,
QI, professional development, and research. Improve work environment. Provides professional
autonomy.
Comprehensive Unit Based Safety Programs (CUSP) - CORRECT ANSWER✔✔Goal to improve
safety in an organization
Methods to prevent HAIs or patient harm.
7 C's of Effective Communication - CORRECT ANSWER✔✔Clear
Concise
Concrete
Correct
Coherent
Complete
Courteous
SBAR - CORRECT ANSWER✔✔Situation, Background, Assessment, Recommendation/Request
Situation - CORRECT ANSWER✔✔Concise statement of the problem
Background - CORRECT ANSWER✔✔Brief, pertinent info related to situation
Assessment - CORRECT ANSWER✔✔What you found/think. Analysis of options.
IPASS - CORRECT ANSWER✔✔Illness Severity
Patient Summary
Action List