GSC 3600- Exam 1 Questions and Answers Fully Solved Latest Version 2025-2026
What is the purpose of a firm? - AnswersTo satisfy customer needs profitably
What is the SCOR Model? - AnswersA framwork developed and suppored by the Supply Chain Council
that seeks to provide standard descriptions of the processes, relationships, and metrics that define
supply chain managment
What are the areas covered in the SCOR model? - Answers-Planning activities
-sourcing activities
-Production- the "make" part
-Delivery activities
-Return activities
Upstream - AnswersActivities/ firms positioned earlier in the supply chain
Downstream - AnswersActivities/ firms positioned later in the supply chain
1st tier suppliers - AnswersA supplier that provides products or services directly to a firm
2nd tier suppliers - AnswersA supplier that provides products or servicesto a firm's 1st tier
Strategy - AnswersA mechanism by which an businesses coordinates its decisions regarding structural
and infrastructural elements
Structural elements - AnswersIncludes tangible resources such as buildings, equipment, and computer
systems
Infrastructural elements - AnswersIncludes the policies, people, decision rules, and organizational
structure choices made by a firm
Six Sigma Quality - AnswersA level of quality that indicates that a process is well controlled
Six Sigma Levels of Training - AnswersChampion: Senior-level executive
Master Black Belt: Full-time Six Sigma expert
*Black Belt: Fully trained Six Sigma expert*
, Green Belt: Individuals with basic Six Sigma training
Team Members: Six Sigma project members
Performance Dimensions (4 old, 3 new) - Answers-Quality, time,flexibility, cost
-Sustainablility, security, innovation
Order qualifiers - AnswersA performance dimension on which customers expect a minimum level of
performance
(Dr. D-"You have to meet a min level of quality to even play the game")
Order winners - AnswersA performance dimension that differentiates a company's products and services
from its competitors.
(The ones that win the game)
Manufacturing Processes - Answers-Continuous flow
-Production line
-Batch manufacturing
-Job shop
-Fixed position layout
Continuous flow processes - AnswersA type of manufacturing process that produces highly standardized
products using a tightly linked, paced sequence of steps
Production line processes - AnswersA type of manufacturing process used to produce a narrow range of
standard items with identical or highly similar designs
Batch Manufatuting processes - AnswersA type of manufacturing process where items are moved
through the different manufacturing steps in groups or batches
Job Shop processes - AnswersA type of manufacturing process used to make a wide variety of highly
customized products in quantities as small as one
Takt time - AnswersSets the maximum allowable cycle time for a line- It is the available production time
divided by the required output rate.
What is the purpose of a firm? - AnswersTo satisfy customer needs profitably
What is the SCOR Model? - AnswersA framwork developed and suppored by the Supply Chain Council
that seeks to provide standard descriptions of the processes, relationships, and metrics that define
supply chain managment
What are the areas covered in the SCOR model? - Answers-Planning activities
-sourcing activities
-Production- the "make" part
-Delivery activities
-Return activities
Upstream - AnswersActivities/ firms positioned earlier in the supply chain
Downstream - AnswersActivities/ firms positioned later in the supply chain
1st tier suppliers - AnswersA supplier that provides products or services directly to a firm
2nd tier suppliers - AnswersA supplier that provides products or servicesto a firm's 1st tier
Strategy - AnswersA mechanism by which an businesses coordinates its decisions regarding structural
and infrastructural elements
Structural elements - AnswersIncludes tangible resources such as buildings, equipment, and computer
systems
Infrastructural elements - AnswersIncludes the policies, people, decision rules, and organizational
structure choices made by a firm
Six Sigma Quality - AnswersA level of quality that indicates that a process is well controlled
Six Sigma Levels of Training - AnswersChampion: Senior-level executive
Master Black Belt: Full-time Six Sigma expert
*Black Belt: Fully trained Six Sigma expert*
, Green Belt: Individuals with basic Six Sigma training
Team Members: Six Sigma project members
Performance Dimensions (4 old, 3 new) - Answers-Quality, time,flexibility, cost
-Sustainablility, security, innovation
Order qualifiers - AnswersA performance dimension on which customers expect a minimum level of
performance
(Dr. D-"You have to meet a min level of quality to even play the game")
Order winners - AnswersA performance dimension that differentiates a company's products and services
from its competitors.
(The ones that win the game)
Manufacturing Processes - Answers-Continuous flow
-Production line
-Batch manufacturing
-Job shop
-Fixed position layout
Continuous flow processes - AnswersA type of manufacturing process that produces highly standardized
products using a tightly linked, paced sequence of steps
Production line processes - AnswersA type of manufacturing process used to produce a narrow range of
standard items with identical or highly similar designs
Batch Manufatuting processes - AnswersA type of manufacturing process where items are moved
through the different manufacturing steps in groups or batches
Job Shop processes - AnswersA type of manufacturing process used to make a wide variety of highly
customized products in quantities as small as one
Takt time - AnswersSets the maximum allowable cycle time for a line- It is the available production time
divided by the required output rate.
