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TESTBANK for Empowerment Series Direct Social Work Practice Dean H. Hepworth 11th Edition

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TESTBANK for Empowerment Series Direct Social Work Practice Dean H. Hepworth 11th Edition

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,TESTBANK for Empowerment Series Direct Social
Work Practice, 11th Edition Dean H. Hepworth
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,Chapter 01 The Challenges and Opportunities of Social Work

Multiple Choice

1. What does the term direct social work practice refer to?
a. The practice of directing a social services agency
b. The face-to-face contact that social workers have with their clients
c. Community-based advocacy for social justice
d. Directing clients to obtain specific services

ANSWER: b
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: Multiple Choice
ACCREDITING STANDARDS: EPAS: 7
OTHER: The term direct social work practice refers to the face-to-face contact that
social workers have with their clients, including interactions with
individuals, couples, families, groups, and clients in the community.

2. The primary mission of the social work profession is to:
a. help legally mandated clients solve their mental issues.
b. empower women and minorities.
c. enhance human functioning by promoting and ensuring client access to resources.
d. develop research methods specifically for the field of social work.

ANSWER: c
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 3
OTHER: The mission of social work is to enhance human functioning by
promoting and ensuring client access to resources such as health, safety,
education, and income. Through the framework of social justice, social
workers strive to support and empower vulnerable populations (CSWE,
2015; NASW, 2021a).

3. Which of the following refers to the creation of institutions that support the welfare of individuals and
groups?
a. Social justice
b. Economic justice
c. Distributive justice
d. Procedural justice

ANSWER: a
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False

Copyright Cengage Learning. Powered by Cognero. Page 1

,ACCREDITING STANDARDS: EPAS: 3
OTHER: Social justice refers to the creation of social institutions that support the
welfare of individuals and groups.

4. Which of the following was an outcome of the COVID-19 pandemic?
a. Increased billable hours
b. More face-to-face contact with clients
c. Increased government funding
d. Exacerbated racial disparities

ANSWER: d
POINTS: 1
REFERENCES: 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 2
OTHER: The COVID-19 pandemic exacerbated racial disparities in employment,
food, education, and health care, magnifying the need for social workers
to address social inequalities in their practice.

5. Joseph is a single father with a young child. Which of the following is an example of a social worker
functioning as a broker for Joseph?
a. A social worker resolving a conflict between Joseph and his child’s teacher
b. A social worker responding to Joseph’s request to locate a children’s counselor
c. A social worker encouraging Joseph to enroll in a parenting class
d. A social worker assessing Joseph’s need for home-delivered meals

ANSWER: b
POINTS: 1
REFERENCES: 5
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 9
OTHER: A social worker who is responding to Joseph’s request to locate a
children’s counselor is functioning as a broker. To perform the role of
broker (an intermediary who assists in connecting people with
resources), social workers must have a thorough knowledge of
community resources so that they can make appropriate referrals.

6. In the context of assisting clients in obtaining needed resources, social workers act as case managers
by:
a. assessing the needs of a client and arranging and coordinating the timely delivery of
resources.
b. creating and organizing new resource systems.
c. enhancing access to resources reserved for immigrants.
d. promoting policies that enhance their clients’ physical, social, and work environments.

ANSWER: a
POINTS: 1
REFERENCES: 4

Copyright Cengage Learning. Powered by Cognero. Page 2

,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 1
OTHER: Some individual clients or families may require resources from many
different providers and may lack the language facility, physical or mental
capacity, experience, or skills needed to avail themselves of these
resources. Social workers then may assume the role of case managers;
that is, they may not only provide direct services but also assume
responsibility for connecting the client with diverse resources and
ensuring that the client receives needed services in a timely fashion.

7. In the context of Educational Policy and Accreditation Standards competencies, to demonstrate
competency in advancing human rights and social justice, social workers should:
a. engage in practice-informed research and research-informed practice.
b. understand how diversity and difference characterize and shape the human experience.
c. understand the profession’s value base and ethical standards.
d. be aware of the global implications of oppression.

ANSWER: d
POINTS: 1
REFERENCES: 7
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 3
OTHER: Educational Policy and Accreditation Standards Competency 3 requires
that social workers advance human rights and social justice and asserts
that each person in society has basic human rights, such as freedom,
safety, privacy, an adequate standard of living, health care, and
education. To meet this competency, social workers should be aware of
the global implications of oppression, be knowledgeable about theories
of justice and strategies to promote human and civil rights, and strive to
incorporate social justice practices into organizations, institutions, and
society.

8. In the context of Educational Policy and Accreditation Standards competencies, to demonstrate
competency in possessing knowledge and skills in evaluation, social workers should:
a. continuously educate themselves about various cultures.
b. effectively monitor and gauge client progress.
c. strive to incorporate social justice practices into organizations.
d. engage in practices that advance human rights.

ANSWER: b
POINTS: 1
REFERENCES: 9
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 9
OTHER: Competency 9, the last of the competencies stipulated by CSWE, focuses
on evaluation and the knowledge, skills, and values necessary to
effectively monitor and gauge client progress and satisfaction and goal
attainment and to determine and measure outcomes.

Copyright Cengage Learning. Powered by Cognero. Page 3

,9. In the context of levels of practice, individuals, couples, and families are served at the:
a. micro level of social work practice.
b. mezzo level of social work practice.
c. macro level of social work practice.
d. mega level of social work practice.

ANSWER: a
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 1, 2, 3, 4, 5, 6, 7, 8, 9
OTHER: The population served by social workers at the micro level of social work
practice includes individuals, couples, and families. Practice at the micro
level is designated as direct practice because practitioners deliver
services directly to clients in face-to-face situations.

10. Manuel is elderly and is unable to drive to the grocery store and the pharmacy. Daniil, his social
worker, coordinates with the grocery and the pharmacy store owners and arranges for groceries and
medicines to be delivered to Manuel’s home. In this context, Daniil plays the role of:
a. arbitrator.
b. program developer.
c. case manager.
d. procedure developer.

ANSWER: c
POINTS: 1
REFERENCES: 4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 9
OTHER: In the context of the given scenario, Daniil plays the role of a case
manager. Some clients lack the ability, skills, knowledge, or resources to
follow through on referrals to other systems. In such instances, the social
worker may serve as a case manager, assuming primary responsibility for
assessing the needs of a client and arranging and coordinating the
delivery of essential goods and services provided by other resources.

11. When Irene, an elderly woman, is denied the pension benefits of her deceased husband, she requests
the assistance of Aliyah, a social worker at the senior resource center. Aliyah listens neutrally to both the
parties and provides a resolution for the conflict between them. In this context, Aliyah plays the role of
_____.
a. consultant
b. organizational analyst
c. supervisor
d. mediator

ANSWER: d
POINTS: 1
REFERENCES: 4
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 4

,HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 3, 9
OTHER: In the context of the given scenario, Aliyah plays the role of mediator.
Occasionally, breakdowns occur between clients and service providers so
that clients do not receive the needed services to which they are entitled.
In such instances, practitioners may serve as mediators with the goal of
eliminating obstacles to service delivery.



12. Which of the following statements is true of clinical social work practice?
a. It includes the resolution and prevention of psychosocial problems.
b. It has a free and unstructured form.
c. It develops intangible objectives for each session.
d. It focuses solely on following a family system model.

ANSWER: a
POINTS: 1
REFERENCES: 5
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: TUTORIAL QUIZZES
ACCREDITING STANDARDS: EPAS: 3, 8
OTHER: Clinical social work practice is a type of direct practice. It includes the
resolution and prevention of psychosocial problems experienced by
individuals, families, and groups using accepted therapeutic practices and
modalities.

13. Which type of funding limits the types of services that social workers may provide and the length and
frequency of these services?
a. Block grant funding
b. Private grant funding
c. Targeted funding
d. Donations

ANSWER: c
POINTS: 1
REFERENCES: 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 7
OTHER: Targeted funding limits the types of services that social workers may
provide and the length and frequency of these services. For example,
insurance companies may be willing to reimburse only for particular
diagnoses, limit services to a specific number of sessions, and refuse to
pay for certain interventions, such as prevention, home-based care,
psychoeducational groups, case management, crisis stabilization, or
conjoint and family therapy.

14. One of the potential concerns about the increasing use of technology in social work is:
a. too many devices to carry around.

Copyright Cengage Learning. Powered by Cognero. Page 5

, b. unanticipated exposure and surveillance.
c. the use of electronic medical records.
d. the ability of social workers to conduct therapy online.

ANSWER: b
POINTS: 1
REFERENCES: 11
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 4
OTHER: The use of electronic devices in social work comes with serious risks and ethical co
the same way that commercial transactions have given rise to surveillance capitalism
embedded into websites now have the capability to collect, store, and analyze data a
can not only make social work practice more efficient, safe, and accountable but can
unanticipated exposure for clients and workers alike.

15. Which type of work involves reconciling the professional’s educational preparation with the needs
and regulations for the host country and setting?
a. Cross-country work
b. Culture-bridging work
c. Foreign work
d. Transnational work

ANSWER: d
POINTS: 1
REFERENCES: 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 2
OTHER: Transnational work means reconciling the professional’s educational
preparation with the needs and regulations for the host country and
setting.

16. Social workers have a special interest in empowering:
a. oppressed groups.
b. people with mental illness.
c. children.
d. incarcerated individuals.

ANSWER: a
POINTS: 1
REFERENCES: 13
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
ACCREDITING STANDARDS: EPAS: 2
OTHER: Social workers are not the only helping professionals who provide direct
services to clients in need. However, they have a special interest in
helping empower members of oppressed groups. Social workers, as a
profession, are committed to the pursuit of social justice for poor,
disadvantaged, disenfranchised, and oppressed people.

Copyright Cengage Learning. Powered by Cognero. Page 6

,​

17. Which role do social workers assume when they need expert knowledge from psychiatrists,
psychologists, and other social workers who possess high levels of expertise related to certain types of
problems?
a. Counselor
b. Facilitator
c. Consultee
d. Arbitrator

ANSWER: c
POINTS: 1
REFERENCES: 4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: TUTORIAL QUIZZES
ACCREDITING STANDARDS: EPAS: 3, 8
OTHER: Social workers are consultees when they need information about how to
work effectively in problem solving that encompasses complex situations
and behaviors. They assume the consultee role when they need expert
knowledge from supervisors, doctors and nurses, psychiatrists,
psychologists, and other social workers who possess high levels of
expertise.

TUTORIAL QUIZZES

18. The notion that no group or community should bear a disproportionate share of environmental hazards
or risks is known as which of the following?
a. Social justice
b. Human rights
c. Economic justice
d. Environmental justice

ANSWER: d
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: TUTORIAL QUIZZES
ACCREDITING STANDARDS: EPAS: 3
OTHER: Environmental justice promotes the notion that no group or community
should bear a disproportionate share of environmental hazards or risks.
This term also refers to the fair treatment and meaningful involvement of
all people, regardless of race, color, national origin, ability, or income
with respect to the development, implementation, and enforcement of
environmental laws, regulations, and policies.



19. In the context of Educational Policy and Accreditation Standards competencies, to demonstrate the
competency of understanding diversity and difference, social workers should:
Copyright Cengage Learning. Powered by Cognero. Page 7

, a. be aware of human and civil rights.
b. engage in continual education about various cultures.
c. make ethical decisions.
d. work with individuals, families, groups, organizations, and communities.

ANSWER: b
POINTS: 1
REFERENCES: 7
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: TUTORIAL QUIZZES
ACCREDITING STANDARDS: EPAS: 2
OTHER: Cultural competence requires continual upgrading and lifelong learning over the cou
worker’s career. To do this, you will need to engage in continual education about th
experiences of client groups with whom you work.



20. Mezzo-level of social work practice includes relationships with:
a. families.
b. groups and organizations.
c. individuals.
d. private insurance.

ANSWER: b
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
PREFACE NAME: TUTORIAL QUIZZES
ACCREDITING STANDARDS: EPAS: 6, 7, 8, 9
OTHER: Mezzo-level practice is defined as direct social work practice with
groups or organizations (Garthwait, 2012). Mezzo intervention is
designed to change the systems that directly affect clients, such as the
family, peer group, or classroom.



21. Which of the following levels of practice is most concerned with social planning and community
organization?
a. Nano-level social work practice
b. Macro-level social work practice
c. Mezzo-level social work practice
d. Micro-level social work practice

ANSWER: b
POINTS: 1
REFERENCES: 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False

Copyright Cengage Learning. Powered by Cognero. Page 8

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