to Social Work and Social Welfare Empowering
People, 13th Edition Charles Zastrow
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,Chapter 01: Social Welfare: Its Business, History, and Future
1. Each of the following is considered the business of social welfare except:
a. telling people how to live their lives.
b. ending all types of discrimination and oppression.
c. providing child-care services for parents who work outside the home.
d. providing support to people who are abusing alcohol or drugs.
ANSWER: a
RATIONALE: Social welfare seeks to enhance the social functioning of all age
and financial groups. When other institutions in our society, such as
the market economy and the family, fail at times to meet the basic
needs of individuals or groups of people, then social services are
needed and demanded. However, to tell people how to live their
lives is not the business of social welfare. Social work believes in
self-determination, which means people should be allowed to make
their own decisions.
POINTS: 1
REFERENCES: p. 2
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_01 - Define social welfare and describe its goal.
DATE CREATED: 12/17/2021 4:35 AM
DATE MODIFIED: 12/17/2021 5:05 AM
2. All of the following are considered the business of social welfare except:
a. providing recreational and leisure-time services to all age groups.
b. rehabilitating juveniles and adults who have committed criminal offenses.
c. acting as missionaries for all faiths and bringing more spirituality into people’s lives.
d. fulfilling urgent health and legal needs of those lacking financial resources.
ANSWER: c
RATIONALE: Social welfare seeks to enhance the social functioning of all age
and socioeconomic groups. When other institutions in our society,
such as the market economy and the family, fail at times to meet
the basic needs of individuals or groups of people, then social
services are needed and demanded. However, to act as
missionaries for all faiths and bring more spirituality into people’s
lives is not the business of social welfare.
POINTS: 1
REFERENCES: p. 2
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_01 - Define social welfare and describe its goal.
DATE CREATED: 12/17/2021 5:07 AM
DATE MODIFIED: 12/17/2021 5:14 AM
3. _____ is the study of human social behavior, especially the study of the origins, organizations,
institutions, and development of human society.
a. Social welfare
b. Sociology
c. Social work
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, d. Cultural anthropology
ANSWER: b
RATIONALE: Social welfare has often been confused with “sociology” and “human services
each of these disciplines has a distinct focus. Sociology is the study of human
especially the study of the origins, organizations, institutions, and developmen
society.
POINTS: 1
REFERENCES: p. 3
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_02 - Describe the relationship between social welfare and the followin
sociology, psychology, social work, and human services.
DATE CREATED: 12/17/2021 5:15 AM
DATE MODIFIED: 12/17/2021 5:17 AM
4. Social welfare overlaps with sociology and psychology on a:
a. knowledge-based level.
b. functional level.
c. practice level.
ANSWER: a
RATIONALE: Social welfare overlaps with sociology, psychology, and other
disciplines on a knowledge-based level. When the theories and
research have direct application to the goal of enhancing the social
functioning of people, such knowledge can also be considered part
of the knowledge base of social welfare.
POINTS: 1
REFERENCES: p. 3–4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_02 - Describe the relationship between social welfare and
the following disciplines: sociology, psychology, social work, and
human services.
DATE CREATED: 12/17/2021 5:23 AM
DATE MODIFIED: 12/17/2021 5:25 AM
5. Psychiatry is the study of:
a. the diagnosis, treatment, and prevention of mental illness.
b. human social behavior, especially the study of the origins, organizations, institutions, and
development of human society.
c. mental processes and behavior of the brain.
d. the processes, principles, and structure of government and political institutions.
ANSWER: a
RATIONALE: Many people are confused about how social welfare and social
work relate to psychology, psychiatry, and other related disciplines.
Each of these disciplines has a distinct focus. Psychiatry is the
study of the diagnosis, treatment, and prevention of mental illness.
POINTS: 1
REFERENCES: p. 3
Copyright Cengage Learning. Powered by Cognero. Page 2
,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_02 - Describe the relationship between social welfare and
the following disciplines: sociology, psychology, social work, and
human services.
DATE CREATED: 12/17/2021 5:27 AM
DATE MODIFIED: 12/17/2021 5:29 AM
6. Which of the following statements is consistent with the residual view of social welfare?
a. Recipients are viewed as needing social services to achieve self-fulfillment.
b. Social services and financial help should be provided to an individual on a short-term basis,
primarily during emergencies.
c. It is associated with the belief that an individual’s difficulties are due to causes largely beyond
the recipient’s control.
d. There is no stigma attached to receiving funds or services. In this view, when difficulties arise,
causes are sought in the society, and efforts are focused on improving the social institutions
within which the individual functions.
ANSWER: b
RATIONALE: There are two conflicting views of the role of social welfare in our
society. One of these roles has been termed as residual—a gap-
filling or first-aid role. This view asserts that funds and services
should be provided on a short-term basis, primarily during
emergencies, and should be withdrawn when the individual or the
family again becomes capable of being self-sufficient.
POINTS: 1
REFERENCES: p. 6
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:29 AM
DATE MODIFIED: 12/17/2021 7:29 AM
7. Which of the following is consistent with an institutional view of social welfare?
a. Social services and financial aid should be provided only when other measures or efforts have
been exhausted.
b. Causes for client’s difficulties are sought in the environment (society) and are out of the
client’s control.
c. Clients are responsible for their predicaments because of personal inadequacies.
d. Recipients are required to perform certain low-grade work assignments to receive financial
aid.
ANSWER: b
RATIONALE: The institutional view holds that social welfare programs are to be
accepted as a proper, legitimate function of modern industrial
society in helping individuals achieve self-fulfillment. When
difficulties arise, causes are sought in the environment (society),
and efforts are focused on improving the social institutions within
which the individual functions.
POINTS: 1
REFERENCES: p. 6
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,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:32 AM
DATE MODIFIED: 12/17/2021 5:33 AM
8. The political philosophy of conservatism generally advocates that:
a. a moderate change in society is desirable.
b. a free-market economy needs regulation to ensure fair competition among various interests.
c. a residual approach to social welfare programs should be used.
d. government action should frequently be used to remedy social deficiencies and to improve
human welfare.
ANSWER: c
RATIONALE: Conservatives generally advocate a residual approach to social
welfare programs. They believe that dependency is a result of
personal failure and that it is natural for inequality to exist among
humans.
POINTS: 1
REFERENCES: p. 7
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:33 AM
DATE MODIFIED: 12/17/2021 5:35 AM
9. The _____ of social welfare advocates social interventions that contribute positively to economic
development. It focuses on integrating economic and social development for the benefit of all members of
society.
a. liberal perspective
b. conservative perspective
c. developmental perspective
d. strengths perspective
ANSWER: c
RATIONALE: The characteristics of the developmental perspective are that it
advocates social interventions that contribute positively to economic
development. It thus promotes harmony between economic and
social institutions. The developmental approach focuses on
integrating economic and social development for the benefit of all
members of society.
POINTS: 1
REFERENCES: p. 8
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:35 AM
DATE MODIFIED: 12/17/2021 5:36 AM
10. The Elizabethan Poor Law of 1601 established three categories of relief recipients:
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, a. farmers, the poor, and the disabled.
b. farmers, dependent children, and the poor.
c. the able-bodied poor, the impotent poor, and dependent children.
d. the disabled, wives of prisoners, and the poor.
ANSWER: c
RATIONALE: England passed several Poor Laws between the mid-1300s and the mid-1800
significant of these was the Elizabethan Poor Law of 1601, enacted during the
Elizabeth I. This law established three categories of relief recipients: the able-
impotent poor, and dependent children.
POINTS: 1
REFERENCES: p. 9
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:36 AM
DATE MODIFIED: 12/17/2021 5:38 AM
11. Which of the following views asserted that the economy and society in general would best prosper if
businesses and industries were permitted to do whatever they desired to make a profit?
a. Social Darwinism
b. The laissez-faire economic theory
c. Protestant ethic
d. Compassionate conservatism
ANSWER: b
RATIONALE: The laissez-faire economic theory asserted that the economy and
society in general would best prosper if businesses and industries
were permitted to do whatever they desired to make a profit. The
Protestant ethic and laissez-faire economics, together, justified
such business practices as cutthroat competition; formation of
monopolies; deplorable safety and working conditions; and
exploitation of the working class through low pay, long hours, and
child labor.
POINTS: 1
REFERENCES: p. 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:38 AM
DATE MODIFIED: 12/17/2021 5:39 AM
12. Private social welfare agencies:
a. were the only social service agencies in the early 1900s where services were provided by
professionally trained volunteers from the upper socioeconomic groups.
b. were primarily established to meet the needs of people living in rural areas.
c. provided most of the funds and services to those in need until the 1930s due to the lack of
development of public social services.
ANSWER: c
RATIONALE: Due to the lack of development of public social services, private
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, agencies provided most of the funds and services to those in need
until the 1930s. A public social welfare agency receives its funds
through tax dollars, whereas a private or voluntary agency generally
receives a large part of its funds from charitable contributions.
POINTS: 1
REFERENCES: p. 10
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:41 AM
DATE MODIFIED: 12/17/2021 5:42 AM
13. Before 1930 social services and financial assistance for people in need were provided primarily by
_____.
a. churches and voluntary organizations
b. federal and state institutions
c. richer European countries
d. the military
ANSWER: a
RATIONALE: Before 1930 social services were provided primarily by churches
and voluntary organizations, as was financial assistance for people
in need. Some cities and some counties had local relief directors
who distributed public tax money financed by local governments.
POINTS: 1
REFERENCES: p. 11
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:43 AM
DATE MODIFIED: 12/17/2021 5:44 AM
14. According to Linda Gordon, which of the following is a reason for the large-scale stigmatization of
the Aid to Families with Dependent Children (AFDC) program in the 1950s and 1960s?
a. It advocated social interventions that negatively affected the economic development.
b. The harmony between economic and social institutions was disrupted as a result of AFDC
program.
c. It was in direct opposition to the residual approach, which advocates that the government
should seek to minimize its role in the provision of social welfare programs.
d. The role of women began to be redefined, and it began to be expected that women would
work outside the home.
ANSWER: d
RATIONALE: Linda Gordon notes that the stigmatization of the Aid to Families
with Dependent Children (AFDC) program first began on a large
scale in the 1950s and 1960s. One of the main reasons was that
the role of women began to be redefined during that time. More
women were entering the workforce, and it began to be expected
that women would work outside the home. As a consequence,
single mothers on AFDC began to be shamed for being on the
welfare rolls.
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,POINTS: 1
REFERENCES: p. 11
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:44 AM
DATE MODIFIED: 12/17/2021 5:47 AM
15. In 1933, due to consequences of the crash of the stock market and the Great Depression, President
Roosevelt authorized:
a. bills to stop support for medical care.
b. temporary emergency programs to provide work for some unemployed workers.
c. bills to stop the use of public relief.
d. financial support to feed livestock instead of financial support for starting farmers.
ANSWER: b
RATIONALE: President Roosevelt believed the federal government should
provide financial assistance to those in need. He believed that
events beyond the individuals’ control can cause deprivation,
misery, and poverty.
POINTS: 1
REFERENCES: p. 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:47 AM
DATE MODIFIED: 12/17/2021 5:49 AM
16. In the context of public health and welfare services, President Franklin Roosevelt asserted that:
a. financial security, including public assistance, is a matter of charity.
b. every individual has a right to a minimum standard of living in a civilized society.
c. liberty and security are mutually exclusive in a democratic society.
ANSWER: b
RATIONALE: President Franklin D. Roosevelt believed that financial security,
including public assistance, should not be a matter of charity but a
matter of justice. He asserted that every individual has a right to a
minimum standard of living in a civilized society. He believed that
liberty and security are synonymous; without financial security,
people will eventually despair and revolt. Therefore, Roosevelt held
the conviction that the very existence of a democratic society
depended on the health and welfare of its citizens.
POINTS: 1
REFERENCES: p. 12
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:49 AM
DATE MODIFIED: 12/17/2021 5:50 AM
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, 17. Aspects of the English Poor Laws that have been incorporated into our public assistance programs
include all of the following except:
a. benefits being viewed as “charity.”
b. residence requirements.
c. use of a means test.
d. recipients being considered entitled to aid.
ANSWER: d
RATIONALE: Public assistance programs incorporated several features of the
English Poor Laws: There were residence requirements and a
means test, some of the aid was “in kind” (such as food), and the
benefits were viewed as “charity” rather than aid to which recipients
were entitled.
POINTS: 1
REFERENCES: p. 13
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:51 AM
DATE MODIFIED: 12/17/2021 5:52 AM
18. The War on Poverty resulted in:
a. a decrease in social welfare programs.
b. an increase in new social welfare programs, such as Medicare and Head Start.
c. incarceration of those experiencing poverty.
d. fear among many Americans.
ANSWER: b
RATIONALE: President Johnson declared the War on Poverty to create a “Great
Society,” sharply increased existing social welfare programs, and
supported creation of new social welfare programs.
POINTS: 1
REFERENCES: p. 14
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: L.O. 01_03 - Understand the history of social welfare.
DATE CREATED: 12/17/2021 5:52 AM
DATE MODIFIED: 12/17/2021 5:54 AM
19. Which president gained approval of legislation, called the Affordable Care Act, which reformed the
United States health care industry?
a. President Kennedy
b. President Clinton
c. President Bush
d. President Obama
ANSWER: d
RATIONALE: President Obama was successful in gaining approval of legislation
to reform the U.S. health care industry (called the Affordable Care
Act). This program extended health care insurance to millions of
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