911 PUBLIC SAFETY TELECOMMUNICATORS STATE STUDY GUIDE- MOCK EXAM 2025 QUESTIONS AND ANSWERS

911 PUBLIC SAFETY
TELECOMMUNICATORS STATE STUDY
GUIDE- MOCK EXAM 2025 QUESTIONS
AND ANSWERS


CAD is an acronym for:
A. Computer Aided Dispatch
B. Computer Assisted Dispatch
C. Call takers Assisting Dispatch

D. Callers Annoying Dispatch - ANS A. Computer Aided Dispatch


Which department obtains criminal justice intelligence utilizing local, state and national
databases, inputs criminal justice information that will be added to the FCIC/NCIC hot files and
sends and receives state and national messages pertaining to criminal justice information?


A. Warrants
B. Communications
C. Teletype

D. Information Technology (IT) - ANS C. Teletype


FCIC is based in _______ and is administered by the Florida Department of Law Enforcement.
A. Sarasota
B. Tallahassee
C. Tampa

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, D. Miami - ANS B. Tallahassee


NCIC is an acronym for:
A. Nationwide Criminal Incarceration Center
B. National Crime Information Center
C. Nationwide Criminal Information Center

D. National Criminal Information Computer - ANS B. National Crime Information Center


On the NCIC, the primary information system is the National Law Enforcement
Telecommunications System.
A. True

B. False - ANS A. True


The purpose of NLETS is to:
A. Provide for the exchange of life-threatening information between interstate and/or inter-
agency personnel


B. Provide for the interstate and/or inter-agency exchange of criminal justice and related
information


C. Provide for the interstate and/or inter-agency exchange of medical and fire department
information


D. Provide for the interstate and/or inter-agency exchange of private or confidential

information - ANS B. Provide for the interstate and/or inter-agency exchange of criminal
justice and related information




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, The NCIC maintains information on stolen and recovered property as well as wanted and
missing persons for all 50 states, Canada, U.S. Virgin Islands, Puerto Rico, Guam, American
Samoa and Mariana Islands. NCIC also houses federal _______ and _______ data.


A. Misdemeanor, felony
B. Criminal, incarceration
C. Criminal, warrants

D. Warrants, injunction - ANS C. Criminal, warrants


________ is a device giving people the ability to type a conversation instead of speaking.
A. DTC
B. TTD
C. TDD

D. FRS - ANS C. TDD


The abbreviation for Go Ahead is:
A. GoAd
B. GoAh
C. GA

D. GOA - ANS C. GA


Which of the below abbreviations is not approved for use with Telecommunication Devices for
the Deaf:
A. GA
B. STOP
C. SKSK

D. Q - ANS B. STOP



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, What number do you dial to reach the Florida Relay Systems?
A. 711
B. 411
C. 511

D. 911 - ANS A. 711


________ station radios are permanently mounted in the station or remote transmitter site.
A. Sub
B. Base
C. Police

D. Fire - ANS B. Base


An emergency incident is one that does not require an immediate response due to persons in
imminent danger or loss of life or limb, or injuries beyond immediate first aid.
A. True

B. False - ANS B. False


A non-emergency incident does not require an immediate response and no imminent threat
exists. It is a non-critical situation that requires a(n):


A. Non- emergency police response
B. Pubic safety response
C. Immediate supervisor's attention

D. No action necessary - ANS B. Pubic safety response


Dispatch all calls with ______, _______ and _______
A. Accuracy, brevity, clarity
B. Accuracy, brevity, courtesy
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