,TESTBANK for Fundamentals of Management, 10th
Edition Ricky Griffin
Notes
1- The file is chapter after chapter.
2- We have shown you 10 pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Chapter 1 Understanding The Manager’s Job
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving
organizational goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
e. Divestment
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information)
with the aim of achieving organizational goals in an efficient and
effective manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:41 AM
DATE MODIFIED: 5/4/2021 7:45 AM
2. Which of the following helps make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
e. Using micromanagement techniques
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a
cost-effective way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
NATIONAL STANDARDS: United States - United States - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:46 AM
DATE MODIFIED: 5/4/2021 7:48 AM
3. A management process is considered to be effective when _____.
a. overhead production costs decrease
Copyright Cengage Learning. Powered by Cognero. Page 1
, b. the right decisions are made and implemented
c. decisions are made independently of the organization's external environment
d. the same amount of resources are allocated to all the functions of the organization
e. the organization is highly centralized
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions are ma
successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:48 AM
DATE MODIFIED: 7/5/2022 7:32 AM
4. One of the titles found in the group of middle managers is
a. director.
b. vice president.
c. supervisor.
d. office manager.
e. plant manager.
ANSWER: e
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant
manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:52 AM
DATE MODIFIED: 5/4/2021 7:54 AM
5. Which of the following statements about top managers is true?
a. They are the largest group of managers in most organizations.
b. They officially represent their organization to the external environment.
c. They primarily oversee the day-to-day operations of an organization.
d. They supervise and coordinate the activities of first-line managers.
e. They supervise and coordinate the activities of operating employees.
ANSWER: b
Copyright Cengage Learning. Powered by Cognero. Page 2
,RATIONALE: Top managers create the organization’s goals, overall strategy, and
operating policies. They also officially represent the organization to the
external environment by meeting with government officials, executives
of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:54 AM
DATE MODIFIED: 5/4/2021 7:56 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
e. Coordinating the work of first-line managers
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and
operating policies. They also officially represent the organization to the
external environment by meeting with government officials, executives
of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:57 AM
DATE MODIFIED: 5/4/2021 7:59 AM
7. Who would be responsible for making decisions about activities such as investing in research and
development (R&D) and entering or abandoning various markets?
a. Division heads
b. Limited partners
c. First-line managers
d. Middle managers
e. Top managers
ANSWER: e
RATIONALE: Top managers make decisions about activities such as acquiring other
companies, investing in research and development (R&D), entering or
Copyright Cengage Learning. Powered by Cognero. Page 3
, abandoning various markets, and building new plants and office
facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:59 AM
DATE MODIFIED: 5/4/2021 8:01 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
e. coordinator.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant
manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:01 AM
DATE MODIFIED: 5/4/2021 8:03 AM
9. Which is likely to be the largest group of managers in most organizations, who are primarily
responsible for implementing the policies and plans of an organization.
a. Middle managers
b. Top managers
c. The members of the board of directors
d. First-line managers
e. Floor supervisors
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Middle managers are primarily responsible for
implementing the policies and plans developed by top managers and for
supervising and coordinating the activities of lower-level managers.
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 4
,DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:03 AM
DATE MODIFIED: 5/4/2021 8:05 AM
10. First-line managers
a. are primarily responsible for implementing the policies and plans developed by top managers.
b. make decisions about activities such as acquiring other companies and entering or abandoning
various markets.
c. officially represent their organization to the external environment.
d. create the organization's goals, overall strategy, and operating policies.
e. handle administrative duties.
ANSWER: e
RATIONALE: First-line managers supervise and coordinate the activities of operating
employees. They oversee the day-to-day operations of their respective
stores, hire operating employees to staff them, and handle other routine
administrative duties required of them by the parent corporation.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 8:05 AM
DATE MODIFIED: 5/4/2021 8:07 AM
11. In which area do first-line managers spend the majority of their time?
a. Implementing policies made by top managers
b. Creating overall organizational strategies and goals
c. Representing their organization to the external environment
d. Supervising the work of their subordinates
e. Making decisions about activities such as acquiring other companies and entering or
abandoning various markets
ANSWER: d
RATIONALE: In contrast to top and middle managers, first-line managers typically
spend a large proportion of their time supervising the work of their
subordinates.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 5
,HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 8:07 AM
DATE MODIFIED: 5/4/2021 8:09 AM
12. What is the primary responsibility of a manager within an organization?
a. To maximize the profitability of the organization
b. To get consumers and clients to buy the organization's products and services
c. To ensure consistent quality of all output
d. To use organizational resources to help the organization achieve its goals
e. To attract investors
ANSWER: d
RATIONALE: Managers are responsible for using the organization’s resources to help
achieve its goals. A manager is someone whose primary responsibility is
to carry out the management process.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:09 AM
DATE MODIFIED: 5/4/2021 8:11 AM
13. Within an organization, who is responsible for new product development, promotion, and
distribution?
a. Financial managers
b. Operations managers
c. Marketing managers
d. Administrative managers
e. Public relations managers
ANSWER: c
RATIONALE: Marketing managers work in areas related to the marketing function—
getting consumers and clients to buy the organization’s products or
services. These areas include new product development, promotion, and
distribution. Given the importance of marketing for virtually all
organizations, developing good managers in this area is critical.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
Copyright Cengage Learning. Powered by Cognero. Page 6
,ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
DATE CREATED: 5/4/2021 8:11 AM
DATE MODIFIED: 7/5/2022 7:35 AM
14. Even though she is considered to be a manager, Kamiya is not involved in any specific area of the
hospital where she works. Kamiya is familiar with all areas and helps managers from other areas work
together to achieve their goals. Which type of manager is Kamiya?
a. Administrative
b. First-line
c. Financial
d. Chief executive office
e. Human Resources
ANSWER: a
RATIONALE: Administrative, or general, managers are not associated with any
particular management specialty. Probably the best example of an
administrative management position is that of a hospital or clinic
administrator. Administrative managers tend to be generalists; they
have some basic familiarity with all functional areas of management
rather than specialized training in any one area.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:15 AM
DATE MODIFIED: 7/5/2022 7:38 AM
15. Julius has met with several managers in the organization and is now setting up various training
programs for their departments. In addition, Julius also manages his staff to meet hiring and recruitment
responsibilities. Which area of the organization does Julius manage?
a. Administrative
b. Marketing
c. Financial resources
d. Operations
e. Human resources
ANSWER: e
RATIONALE: Human resources managers are responsible for hiring and developing
employees. They are typically involved in human resource planning,
recruiting and selecting employees, training and development, designing
compensation and benefit systems, formulating performance appraisal
systems, and discharging low-performing and problem employees.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 7
, HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:18 AM
DATE MODIFIED: 5/4/2021 8:20 AM
16. Which of the following involves selecting a course of action from a set of alternatives?
a. Divesting
b. Controlling
c. Leading
d. Decision making
e. Organizing
ANSWER: d
RATIONALE: In its simplest form, planning means setting an organization’s goals and
deciding how best to achieve them. Decision making, a part of the
planning process, involves selecting a course of action from a set of
alternatives.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.2 - LO: 1.2
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: Basic Management Functions
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:20 AM
DATE MODIFIED: 5/4/2021 8:22 AM
17. Determining how a company's activities and resources are to be grouped is called
a. leading.
b. controlling
c. divesting.
d. planning.
e. organizing.
ANSWER: e
RATIONALE: Once a manager has set goals and developed a workable plan, his or her
next management function is to organize people and the other resources
necessary to carry out the plan. Specifically, organizing involves
determining how activities and resources are to be grouped.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.2 - LO: 1.2
ACCREDITING STANDARDS: BUSPROG: Analytic
Copyright Cengage Learning. Powered by Cognero. Page 8
Edition Ricky Griffin
Notes
1- The file is chapter after chapter.
2- We have shown you 10 pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Chapter 1 Understanding The Manager’s Job
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving
organizational goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
e. Divestment
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information)
with the aim of achieving organizational goals in an efficient and
effective manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:41 AM
DATE MODIFIED: 5/4/2021 7:45 AM
2. Which of the following helps make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
e. Using micromanagement techniques
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a
cost-effective way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
NATIONAL STANDARDS: United States - United States - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:46 AM
DATE MODIFIED: 5/4/2021 7:48 AM
3. A management process is considered to be effective when _____.
a. overhead production costs decrease
Copyright Cengage Learning. Powered by Cognero. Page 1
, b. the right decisions are made and implemented
c. decisions are made independently of the organization's external environment
d. the same amount of resources are allocated to all the functions of the organization
e. the organization is highly centralized
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions are ma
successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:48 AM
DATE MODIFIED: 7/5/2022 7:32 AM
4. One of the titles found in the group of middle managers is
a. director.
b. vice president.
c. supervisor.
d. office manager.
e. plant manager.
ANSWER: e
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant
manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:52 AM
DATE MODIFIED: 5/4/2021 7:54 AM
5. Which of the following statements about top managers is true?
a. They are the largest group of managers in most organizations.
b. They officially represent their organization to the external environment.
c. They primarily oversee the day-to-day operations of an organization.
d. They supervise and coordinate the activities of first-line managers.
e. They supervise and coordinate the activities of operating employees.
ANSWER: b
Copyright Cengage Learning. Powered by Cognero. Page 2
,RATIONALE: Top managers create the organization’s goals, overall strategy, and
operating policies. They also officially represent the organization to the
external environment by meeting with government officials, executives
of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:54 AM
DATE MODIFIED: 5/4/2021 7:56 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
e. Coordinating the work of first-line managers
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and
operating policies. They also officially represent the organization to the
external environment by meeting with government officials, executives
of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:57 AM
DATE MODIFIED: 5/4/2021 7:59 AM
7. Who would be responsible for making decisions about activities such as investing in research and
development (R&D) and entering or abandoning various markets?
a. Division heads
b. Limited partners
c. First-line managers
d. Middle managers
e. Top managers
ANSWER: e
RATIONALE: Top managers make decisions about activities such as acquiring other
companies, investing in research and development (R&D), entering or
Copyright Cengage Learning. Powered by Cognero. Page 3
, abandoning various markets, and building new plants and office
facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:59 AM
DATE MODIFIED: 5/4/2021 8:01 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
e. coordinator.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Common middle-management titles include plant
manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:01 AM
DATE MODIFIED: 5/4/2021 8:03 AM
9. Which is likely to be the largest group of managers in most organizations, who are primarily
responsible for implementing the policies and plans of an organization.
a. Middle managers
b. Top managers
c. The members of the board of directors
d. First-line managers
e. Floor supervisors
ANSWER: a
RATIONALE: Middle management is probably the largest group of managers in most
organizations. Middle managers are primarily responsible for
implementing the policies and plans developed by top managers and for
supervising and coordinating the activities of lower-level managers.
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 4
,DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:03 AM
DATE MODIFIED: 5/4/2021 8:05 AM
10. First-line managers
a. are primarily responsible for implementing the policies and plans developed by top managers.
b. make decisions about activities such as acquiring other companies and entering or abandoning
various markets.
c. officially represent their organization to the external environment.
d. create the organization's goals, overall strategy, and operating policies.
e. handle administrative duties.
ANSWER: e
RATIONALE: First-line managers supervise and coordinate the activities of operating
employees. They oversee the day-to-day operations of their respective
stores, hire operating employees to staff them, and handle other routine
administrative duties required of them by the parent corporation.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 8:05 AM
DATE MODIFIED: 5/4/2021 8:07 AM
11. In which area do first-line managers spend the majority of their time?
a. Implementing policies made by top managers
b. Creating overall organizational strategies and goals
c. Representing their organization to the external environment
d. Supervising the work of their subordinates
e. Making decisions about activities such as acquiring other companies and entering or
abandoning various markets
ANSWER: d
RATIONALE: In contrast to top and middle managers, first-line managers typically
spend a large proportion of their time supervising the work of their
subordinates.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 5
,HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 8:07 AM
DATE MODIFIED: 5/4/2021 8:09 AM
12. What is the primary responsibility of a manager within an organization?
a. To maximize the profitability of the organization
b. To get consumers and clients to buy the organization's products and services
c. To ensure consistent quality of all output
d. To use organizational resources to help the organization achieve its goals
e. To attract investors
ANSWER: d
RATIONALE: Managers are responsible for using the organization’s resources to help
achieve its goals. A manager is someone whose primary responsibility is
to carry out the management process.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:09 AM
DATE MODIFIED: 5/4/2021 8:11 AM
13. Within an organization, who is responsible for new product development, promotion, and
distribution?
a. Financial managers
b. Operations managers
c. Marketing managers
d. Administrative managers
e. Public relations managers
ANSWER: c
RATIONALE: Marketing managers work in areas related to the marketing function—
getting consumers and clients to buy the organization’s products or
services. These areas include new product development, promotion, and
distribution. Given the importance of marketing for virtually all
organizations, developing good managers in this area is critical.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
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,ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
DATE CREATED: 5/4/2021 8:11 AM
DATE MODIFIED: 7/5/2022 7:35 AM
14. Even though she is considered to be a manager, Kamiya is not involved in any specific area of the
hospital where she works. Kamiya is familiar with all areas and helps managers from other areas work
together to achieve their goals. Which type of manager is Kamiya?
a. Administrative
b. First-line
c. Financial
d. Chief executive office
e. Human Resources
ANSWER: a
RATIONALE: Administrative, or general, managers are not associated with any
particular management specialty. Probably the best example of an
administrative management position is that of a hospital or clinic
administrator. Administrative managers tend to be generalists; they
have some basic familiarity with all functional areas of management
rather than specialized training in any one area.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:15 AM
DATE MODIFIED: 7/5/2022 7:38 AM
15. Julius has met with several managers in the organization and is now setting up various training
programs for their departments. In addition, Julius also manages his staff to meet hiring and recruitment
responsibilities. Which area of the organization does Julius manage?
a. Administrative
b. Marketing
c. Financial resources
d. Operations
e. Human resources
ANSWER: e
RATIONALE: Human resources managers are responsible for hiring and developing
employees. They are typically involved in human resource planning,
recruiting and selecting employees, training and development, designing
compensation and benefit systems, formulating performance appraisal
systems, and discharging low-performing and problem employees.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
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, HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:18 AM
DATE MODIFIED: 5/4/2021 8:20 AM
16. Which of the following involves selecting a course of action from a set of alternatives?
a. Divesting
b. Controlling
c. Leading
d. Decision making
e. Organizing
ANSWER: d
RATIONALE: In its simplest form, planning means setting an organization’s goals and
deciding how best to achieve them. Decision making, a part of the
planning process, involves selecting a course of action from a set of
alternatives.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.2 - LO: 1.2
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: Basic Management Functions
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:20 AM
DATE MODIFIED: 5/4/2021 8:22 AM
17. Determining how a company's activities and resources are to be grouped is called
a. leading.
b. controlling
c. divesting.
d. planning.
e. organizing.
ANSWER: e
RATIONALE: Once a manager has set goals and developed a workable plan, his or her
next management function is to organize people and the other resources
necessary to carry out the plan. Specifically, organizing involves
determining how activities and resources are to be grouped.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.2 - LO: 1.2
ACCREDITING STANDARDS: BUSPROG: Analytic
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