BUSINESS ANALYST GUIDEWIRE
BRAND NEW ACTUAL EXAM WITH
ANSWERS.
Difference between an agent and broker - correct answer -An
agent is a third party that brings business to the insurer, an agent
may also be considered a broker, if proper licensing is achieved;
however, an agent/broker will work for a broker-dealer, which is
the business in place that solicits insurance or investment
products.
When does a conflict happen on an OOS transaction. Explain with
an example - correct answer -A conflict can occur when coverage
is added on the initial policy change, but a different amount of
coverage is added for the same coverage type, on an earlier date
of change.
How would you approach a Product Owner who is not very
welcoming - correct answer -Making sure that the product owner
is kept up to date
Bringing up past history of success on other projects and keeping
them reassured
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Ignoring any rude comments while keeping up on documenting
and suggesting other possible solutions
How would you co-ordinate and work in a story which involves
complex requirements and requires back and forth
communication from different teams - correct answer -Dividing the
complex requirements into smaller tasks for the team
Keeping up communication step by step with all the team
members
If a story involves all 3 centers, schedule to ask the right
questions with the right teams, follow up through email or
meetings. Making sure to document all the answers and
continuing to ensure communication. After that, schedule a final
meeting with everyone. Explaining the entire story card. Everyone
should know the results of all the meetings.
What will you do when you think you cannot meet the deadline -
correct answer -Making sure to convey to the product owner that
we cannot make the deadline to following reasons. Ensuring new
solutions, as well as alternate solutions for the product owner to
think about.
In a fire accident in a hotel- What are the possible losses and
coverages you can think of ( There can be similar scenario
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question) - correct answer -Possible losses: damage to the hotel,
the business, injury to customers and employees
Possible coverages: commercial property coverage, liability,
workers comp, medical payments. Can add your own coverages
with examples as well
If the hotel has everything installed such as fire extinguishers,
safety equipment and they can go for a claim. If they don't have
the equipment, they cannot get a claim easily
When can an account be withdraw - correct answer -Only when
there is no policy in place for an account
I no longer want to continue my insurance policy with an insurer.
What do I do? - correct answer -I would not renew further. I would
let it expire. Or cancel the policy in the middle.
Why do we need reserve lines- explain a scenario example -
correct answer -A reserve line is the money that has been
allocated for whenever an exposure is created. An exposure
relates to a coverage and it links together all the factors. There
can be multiple reserve lines for an exposure. So that the
insurance company can have cash on hand in the event that they
need to pay out a claim. For example, we need reserve lines for
firemen to pay them for the service that they do.
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If I want to find the count of policies which are in NY state how will
I do it - correct answer -Var result = Query.make("Policy").select
Result.countwhere(\elt -> Policy.State ==NY)
What are the different queries you know. Explain each with an
example - correct answer -Hasmatch
Countwhere
Firstwhere
Where
I have a policy with a single driver in a policy. And the driver
purchased a new car. What should be done now? - correct
answer -Initiating a policy change transaction to add the vehicle
and tie the driver to the vehicle
There was policy which got cancelled due to non payment. - Later
the insured payed. What can be done now - correct answer -
Reinstatement, rewrite later for changes