Management, 14e, Global Edition (Robbins/Coulter)
Chapter 1 Managers and You in the Workplace
1) Time should be considered a(n) ________ resource.
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2) One method to become more efficient in managing your time is to ________.
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
Answer: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
3) Technology makes it easier to stay connected but ________.
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Critical thinking
1
Copyright © 2018 Pearson Education, Ltd.
,4) In today's workplace, ________.
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on ________.
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
6) An individual who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2
Copyright © 2018 Pearson Education, Ltd.
,7) As part of the orientation for her internship, Rebecca was informed that ________ are the
people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
Answer: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a ________.
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
9) First-line managers are typically those who ________.
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
Answer: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Analytical
3
Copyright © 2018 Pearson Education, Ltd.
, 10) Supervisor is another name for ________.
A) team leader
B) middle manager
C) first-line manager
D) top manager
Answer: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
11) A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
Answer: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
12) Kelly, a production supervisor, is responsible for ten employees who assemble components
into a finished product. Kelly is a ________.
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
Answer: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
4
Copyright © 2018 Pearson Education, Ltd.
Chapter 1 Managers and You in the Workplace
1) Time should be considered a(n) ________ resource.
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2) One method to become more efficient in managing your time is to ________.
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early
Answer: A
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
3) Technology makes it easier to stay connected but ________.
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Critical thinking
1
Copyright © 2018 Pearson Education, Ltd.
,4) In today's workplace, ________.
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
5) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on ________.
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
6) An individual who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2
Copyright © 2018 Pearson Education, Ltd.
,7) As part of the orientation for her internship, Rebecca was informed that ________ are the
people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
Answer: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
8) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a ________.
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
9) First-line managers are typically those who ________.
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
Answer: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Analytical
3
Copyright © 2018 Pearson Education, Ltd.
, 10) Supervisor is another name for ________.
A) team leader
B) middle manager
C) first-line manager
D) top manager
Answer: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
11) A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
Answer: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
12) Kelly, a production supervisor, is responsible for ten employees who assemble components
into a finished product. Kelly is a ________.
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
Answer: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Application
4
Copyright © 2018 Pearson Education, Ltd.
