2025/2026 EXAM COMPLETE
QUESTIONS AND ANSWERS
ACCURATE ACTUAL EXAM WITH
FREQUENTLY TESTED
QUESTIONS AND STUDY GUIDE /
EXPERT VERIFIED FOR
GUARANTEED PASS/ALREADY
GRADED A+
1) The cultural climate of an organization affects its recruiting procedure
because:
a. It reduces employee turnover and absenteeism
b. Organizations seek applicants whose attitudes, values and goals are
consistent with those of the organization
c. Applicants who cannot support a given culture will be unwilling to
work for that organization
d. Applicants look only to organizations that portray a positive cultural
climate - ANSWER b. Organizations seek applicants whose attitudes,
values and goals are consistent with those of the organization
2) An effective emergency disaster preparedness plan includes triaging
arriving injured, coordination with other community resources and:
a. Hours of operation
b. An active command structure
c. Payment for hospital personnel
d. Regulatory approval from CMS - ANSWER b. An active command
structure
3) Committees are an important management tool primarily because:
a. They provide a mechanism for reconciling differing opinions and
facilitating decision making
b. They are the only way for providing for intrastaff communications
c. They keep staff up to date on new professional developments
, d. They ensure self-expression and participation by staff - ANSWER a.
They provide a mechanism for reconciling differing opinions and
facilitating decision making
4) Which of the following is an output-related performance measure?
a. Provider productivity
b. Board satisfaction
c. Customer loyalty index
d. Paid nursing hours - ANSWER a. Provider productivity
5) Which one of the following statements is in accordance with the
principle of delegation:
a. The executive who subscribes to the principle of delegation knows
what he/she wants to accomplish and exercises control over the work
schedule of subordinates
b. An executive explains how he/she wants things done and points out
how the subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly
how and in what sequence things should be done
d. In applying the principle of delegation, an executive makes relatively
few decisions personally and frames orders in broad general terms -
ANSWER d. In applying the principle of delegation, an executive makes
relatively few decisions personally and frames orders in broad general
terms
6) What is the correct order of stages for accomplishing organization
change?
a. Identifying, planning, implementing, evaluating
b. Planning, identifying, evaluating, implementing
c. Evaluating, planning, implementing, identifying
d. Planning, evaluating, identifying, implementing - ANSWER a.
Identifying, planning, implementing, evaluating
7) In the healthcare field, the accountability of management is best
measured by the:
a. Balance maintained between service quality and operational efficiency
b. Results shown on the annual expense and income statement
c. Balance maintained between physician satisfaction and patient needs
d. Degree to which management's needs are met - ANSWER a. Balance
maintained between service quality and operational efficiency
8) In a dispute between two staff physicians, the primary role of the chief
executive officer is to: