WGU D351 Know to Pass EXAM ACTUAL QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
GRADED A+
Terms in this set (152)
What is the role of HR HR planning helps organizations understand future
planning in employee needs.
organizations?
What are the different Direct (salary, hourly rate and bonuses) and Indirect
types of employee (services, benefits, and training)
compensations?
What are the four implicit 1. Improve productivity 2.Improve quality of
HR objectives? work 3. Ensure legal compliance 4. Ensure
ethical behavior
What is HR's contribution HR managers contribute to productivity through work,
to productivity? organization and design
Define Moral Philosophy principles, rules, and values people use in deciding
what is right or wrong
How to create culture of 1. Positive work environment. 2. Hiring ethical individuals.
ethical behavior? (6) 3. Providing ethical training.
4. Labeling and modeling, ethical behavior. 5.
Establishing ethics. 6 open door policy.
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1. Increase competition.
2. Cost and benefits of HR utilization.
What are six major 3. Productivity changes.
trends, influencing work 4. Pace and complexity of changes.
environment? 5. Workplace dysfunction systems.
6. Society trends.
Definition of culture a system of shared beliefs and values guiding behavior
Shapers of organizational Top management values shape, organizational culture,
culture and strategy
1. Strategic planning.
What Business and 2. Financial statements.
industry knowledge for 3. Sales, marketing, production techniques.
HR professionals is 4. Data processing, MIS knowledge.
needed?
Define HR generalist Provide guidance, support management, and
service as a source of help and information on
human resource matters.
Define HR specialist Responsible for specific human resource
management functions within the
organization.
purpose of SWOT Assess the firms, internal abilities and vulnerabilities to
analysis the external environment
Expectation of HR Become agents for change, facilitate
department regarding organizational change, maintain organizational
change flexibility, and adaptability
What is the difference Tactical work is daily tasks and strategic work
between tactical work focuses on future improvements and
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