7/22/25, 12:20 PM
WGU D351 FUNCTIONS OF HUMAN RESOURCE
MANAGEMENT TERMS EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
GRADED A++ 2025/2026
Terms in this set (319)
Absenteeism The failure of an employee to report to the workplace
as scheduled
Accountability The personal duty to someone else (a higher-
level manager or the organization itself) for the
effective use of resources to complete an
assignment
Active listening The intention and ability to listen to others, use
the content and context of the communication,
and respond appropriately
Adverse employment Any action, such as firings, demotions, schedule
action reductions, or changes, that would harm the
individual employee
A series of policies, programs, and initiatives
that have been instituted by various entities
Affirmative action within both government and the private sector
that are designed to prefer
hiring of individuals from protected groups in
certain circumstances in an attempt to mitigate
past discrimination
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2
, 7/22/25, 12:20 PM
Arbitrator A neutral third party who resolves a conflict by making
a binding decision
Assessment center A place where job applicants undergo a series of
tests, interviews, and simulated experiences
to determine their potential for a particular
job
Authority The right to give orders, enforce obedience,
make decisions, and commit resources toward
completing organizational goals
Autocratic style of Highly directive and low in supportiveness.
management Appropriate when interacting with low-
capability employees.
Highly directive and highly supportive behavior,
Consultative style of is appropriate when interacting with moderately
management capable employees. Give specific instructions,
and oversee performance at all major stages
of a task.
Low directive behavior and high supportive behavior,
Participative style of and it is appropriate when
management interacting with employees with high capability.
Spend a small amount of time giving general
directions and a great deal of time giving
encouragement.
Provide very little direction or support to
Empowering Style of employees, appropriate for outstanding
Management employees. You should let them know what
needs to be done and answer their
questions, but it is not necessary to oversee
2/1
2
WGU D351 FUNCTIONS OF HUMAN RESOURCE
MANAGEMENT TERMS EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
GRADED A++ 2025/2026
Terms in this set (319)
Absenteeism The failure of an employee to report to the workplace
as scheduled
Accountability The personal duty to someone else (a higher-
level manager or the organization itself) for the
effective use of resources to complete an
assignment
Active listening The intention and ability to listen to others, use
the content and context of the communication,
and respond appropriately
Adverse employment Any action, such as firings, demotions, schedule
action reductions, or changes, that would harm the
individual employee
A series of policies, programs, and initiatives
that have been instituted by various entities
Affirmative action within both government and the private sector
that are designed to prefer
hiring of individuals from protected groups in
certain circumstances in an attempt to mitigate
past discrimination
1/1
2
, 7/22/25, 12:20 PM
Arbitrator A neutral third party who resolves a conflict by making
a binding decision
Assessment center A place where job applicants undergo a series of
tests, interviews, and simulated experiences
to determine their potential for a particular
job
Authority The right to give orders, enforce obedience,
make decisions, and commit resources toward
completing organizational goals
Autocratic style of Highly directive and low in supportiveness.
management Appropriate when interacting with low-
capability employees.
Highly directive and highly supportive behavior,
Consultative style of is appropriate when interacting with moderately
management capable employees. Give specific instructions,
and oversee performance at all major stages
of a task.
Low directive behavior and high supportive behavior,
Participative style of and it is appropriate when
management interacting with employees with high capability.
Spend a small amount of time giving general
directions and a great deal of time giving
encouragement.
Provide very little direction or support to
Empowering Style of employees, appropriate for outstanding
Management employees. You should let them know what
needs to be done and answer their
questions, but it is not necessary to oversee
2/1
2
