,TESTBANK for Law Office Technology A Theory-
Based Approach, 9th Edition Douglas Lusk
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
, Test Bank
CHAPTER 1
LAW AND TECHNOLOGY USES IN THE LEGAL PROFESSION
TRUE/FALSE
1. There is no difference between the purpose and function of hardware and
software in today’s law office.
ANS: F PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
A-Head: Introduction
Bloom’s: Remembering
2. Lawyers and paralegals in today’s legal profession should have a working
knowledge of computer technology and legal software.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Technology in Today’s Law Office
Bloom’s: Remembering
3. Desktop Computers, Laptop Computers, and Smart Devices are the same
technology and are interchangeable in today’s law office.
ANS: F PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Technology in Today’s Law Office
Bloom’s: Remembering
4. A central processing unit (CPU) organizes and processes computer information.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Legal Ethics and Computer Technology
Bloom’s: Remembering
,5. Understanding the end-user license agreement is important to successfully
utilizing your computer software.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
6. Computer hardware is useless without computer software to make it operate.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
7. A virus is not threatening to computers and cannot be destructive to your law
office.
ANS: F PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
8. Computers in legal organizations can be a vehicle for incompetence and legal
malpractice.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
9. Most paralegal programs have at least one technology course that is required in
their curriculum.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
10. Compatibility issues with software can lead to security issues for your law
office.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
,MULTIPLE CHOICE
1. According to the text, prior to the early 1980s, computers were used only by
a. A few extremely large firms for “back-office” functions
b. Most medium-sized law firms for communication functions
c. All corporate law departments for marketing functions
d. A few small law firms for most clerical functions
e. Most government law offices for most clerical functions
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
2. Which of these terms refers to the instructions that make the computer hardware
function?
a. Software
b. Hardware
c. Central processing unit
d. Internet
e. Processor chip
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
3. Which of these is an output device?
a. Keyboard
b. Printer
c. Mouse
d. Hard drive
e. Modem
ANS: B PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
4. A(n) _____________ is a computer network that interconnects computers within
a limited area such as a residence, school, laboratory, university campus, or office
building.
a. Local area network
b. Wide area network
c. Hot spot
, d. Simple area network
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
5. Which type of hardware can be easily utilized during travel?
a. Desktop computer
b. Laptop computer
c. Smart device
d. Central processing unit
e. Operating system
ANS: C PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
6. Which capacity has the largest storage ability?
a. Kilobyte
b. Megabyte
c. Gigabyte
d. Terabyte
e. Petabyte
ANS: E PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
7. Technology that allows you to make voice calls using a broadband Internet
connection instead of a regular phone line is
a. Voice over Internet protocol
b. Voice recognition
c. Videoconferencing
d. Online collaboration tools
e. Zoom
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
,SHORT ANSWER
1. Identify the four reasons why it is important for paralegals to have an
understanding of computers.
ANS:
It is important for paralegals entering the job market to have an understanding of
computers because computers and computer skills
1. Allow a paralegal to be more productive and efficient.
2. Can give an attorney and a paralegal a competitive advantage in court.
3. Simplify complicated tasks.
4. Allow the user to stay competitive in the job market.
PTS: 4
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
2. Name three types of networks commonly used in legal organizations.
ANS:
Four types of Networks used in legal organizations include
1. Wireless network
2. Local area network
3. Wide area network
PTS: 3
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
3. List four ways in which a paralegal might use the Internet for research.
ANS:
Paralegals commonly use the Internet to
1. Conduct background information research on parties to cases.
2. Locate expert witnesses throughout the world.
3. Find newspaper, online, and technical articles related to cases.
4. Locate the current whereabouts of people for service of process.
5. Research information about witnesses.
6. Discover financial information about corporations, including accessing
SEC filings.
7. Find public records about people or businesses.
8. Find co-counsel in another jurisdiction. (Any other valid responses are
also acceptable.)
PTS: 4
, Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
4. Identify the three basic types of software and what each does.
ANS:
The three basic types of software are
1. Operating system software, which instructs the computer hardware how
to operate its internal circuitry and how to communicate with input,
output, and auxiliary storage devices.
2. Utility software, which helps users with the housekeeping and
maintenance tasks that a computer requires.
3. Application software, which instructs the computer to perform a
specific function or task, such as word processing.
PTS: 6
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
5. List four of the advantages of computer use in the law office.
ANS:
The advantages of computers in the law office include
1. The ability to organize documents.
2. Communicating with clients.
3. Taking depositions of witnesses.
4. Searching for documents, tracking exhibits, and making presentations to
juries.
5. Conducting legal research right at the counsel table. (Any other valid
responses are also acceptable.)
PTS: 4
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
, Test Bank
CHAPTER 2
WORD PROCESSING, DOCUMENT DRAFTING, AND LEGAL
FORMATTING
TRUE/FALSE
1. Macroinstructions can be helpful in completing word-processing projects
quicker.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
2. Using a spell checker and grammar checker eliminates the need to proofread a
document.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
3. Document assembly programs can help automate sending form letters.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
4. Most word processors have a “print layout” or Print Preview command that
allows the user to see exactly how the document will look when printed.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
5. Using macros requires users to keep keying in repetitious material or going
through long sequences of commands.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
, Bloom’s: Remembering
6. The Home Ribbon is a central location on document processing software that is
the central location for all word-processing functions.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
7. Artificial Intelligence is a feature placed in some current software processing
programs.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
8. The use of Tables is not common in the legal profession.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
MULTIPLE CHOICE
1. It is common for _____________ to perform some or all of their own word
processing.
a. legal secretaries
b. law clerks
c. paralegals
d. attorneys
e. All answers are correct.
ANS: E PTS: 1
Learning Objective: 2-1 Explain the function and purpose of word processing.
A-Head: Centralized and Decentralized Word Processing
Bloom’s: Remembering
2. Which word-processing feature automatically creates hierarchical listing of
data/paragraphs?
a. Automatic paragraph numbering
b. Automatic data listing
c. Styles
Based Approach, 9th Edition Douglas Lusk
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
, Test Bank
CHAPTER 1
LAW AND TECHNOLOGY USES IN THE LEGAL PROFESSION
TRUE/FALSE
1. There is no difference between the purpose and function of hardware and
software in today’s law office.
ANS: F PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
A-Head: Introduction
Bloom’s: Remembering
2. Lawyers and paralegals in today’s legal profession should have a working
knowledge of computer technology and legal software.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Technology in Today’s Law Office
Bloom’s: Remembering
3. Desktop Computers, Laptop Computers, and Smart Devices are the same
technology and are interchangeable in today’s law office.
ANS: F PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Technology in Today’s Law Office
Bloom’s: Remembering
4. A central processing unit (CPU) organizes and processes computer information.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
A-Head: Legal Ethics and Computer Technology
Bloom’s: Remembering
,5. Understanding the end-user license agreement is important to successfully
utilizing your computer software.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
6. Computer hardware is useless without computer software to make it operate.
ANS: T PTS: 1
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
7. A virus is not threatening to computers and cannot be destructive to your law
office.
ANS: F PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
8. Computers in legal organizations can be a vehicle for incompetence and legal
malpractice.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
9. Most paralegal programs have at least one technology course that is required in
their curriculum.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
10. Compatibility issues with software can lead to security issues for your law
office.
ANS: T PTS: 1
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
,MULTIPLE CHOICE
1. According to the text, prior to the early 1980s, computers were used only by
a. A few extremely large firms for “back-office” functions
b. Most medium-sized law firms for communication functions
c. All corporate law departments for marketing functions
d. A few small law firms for most clerical functions
e. Most government law offices for most clerical functions
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
2. Which of these terms refers to the instructions that make the computer hardware
function?
a. Software
b. Hardware
c. Central processing unit
d. Internet
e. Processor chip
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
3. Which of these is an output device?
a. Keyboard
b. Printer
c. Mouse
d. Hard drive
e. Modem
ANS: B PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
4. A(n) _____________ is a computer network that interconnects computers within
a limited area such as a residence, school, laboratory, university campus, or office
building.
a. Local area network
b. Wide area network
c. Hot spot
, d. Simple area network
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
5. Which type of hardware can be easily utilized during travel?
a. Desktop computer
b. Laptop computer
c. Smart device
d. Central processing unit
e. Operating system
ANS: C PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
6. Which capacity has the largest storage ability?
a. Kilobyte
b. Megabyte
c. Gigabyte
d. Terabyte
e. Petabyte
ANS: E PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
7. Technology that allows you to make voice calls using a broadband Internet
connection instead of a regular phone line is
a. Voice over Internet protocol
b. Voice recognition
c. Videoconferencing
d. Online collaboration tools
e. Zoom
ANS: A PTS: 1
Learning Objective: 1-1 Identify basic hardware and software to function
effectively and efficiently in the legal profession.
Bloom’s: Remembering
,SHORT ANSWER
1. Identify the four reasons why it is important for paralegals to have an
understanding of computers.
ANS:
It is important for paralegals entering the job market to have an understanding of
computers because computers and computer skills
1. Allow a paralegal to be more productive and efficient.
2. Can give an attorney and a paralegal a competitive advantage in court.
3. Simplify complicated tasks.
4. Allow the user to stay competitive in the job market.
PTS: 4
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
2. Name three types of networks commonly used in legal organizations.
ANS:
Four types of Networks used in legal organizations include
1. Wireless network
2. Local area network
3. Wide area network
PTS: 3
Learning Objective: 1-2 Explain the concept of technology competency and its
importance to the practice of law.
Bloom’s: Remembering
3. List four ways in which a paralegal might use the Internet for research.
ANS:
Paralegals commonly use the Internet to
1. Conduct background information research on parties to cases.
2. Locate expert witnesses throughout the world.
3. Find newspaper, online, and technical articles related to cases.
4. Locate the current whereabouts of people for service of process.
5. Research information about witnesses.
6. Discover financial information about corporations, including accessing
SEC filings.
7. Find public records about people or businesses.
8. Find co-counsel in another jurisdiction. (Any other valid responses are
also acceptable.)
PTS: 4
, Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
4. Identify the three basic types of software and what each does.
ANS:
The three basic types of software are
1. Operating system software, which instructs the computer hardware how
to operate its internal circuitry and how to communicate with input,
output, and auxiliary storage devices.
2. Utility software, which helps users with the housekeeping and
maintenance tasks that a computer requires.
3. Application software, which instructs the computer to perform a
specific function or task, such as word processing.
PTS: 6
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
5. List four of the advantages of computer use in the law office.
ANS:
The advantages of computers in the law office include
1. The ability to organize documents.
2. Communicating with clients.
3. Taking depositions of witnesses.
4. Searching for documents, tracking exhibits, and making presentations to
juries.
5. Conducting legal research right at the counsel table. (Any other valid
responses are also acceptable.)
PTS: 4
Learning Objective: 1-3 Recognize and evaluate technology issues affecting the
practice of law.
Bloom’s: Remembering
, Test Bank
CHAPTER 2
WORD PROCESSING, DOCUMENT DRAFTING, AND LEGAL
FORMATTING
TRUE/FALSE
1. Macroinstructions can be helpful in completing word-processing projects
quicker.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
2. Using a spell checker and grammar checker eliminates the need to proofread a
document.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
3. Document assembly programs can help automate sending form letters.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
4. Most word processors have a “print layout” or Print Preview command that
allows the user to see exactly how the document will look when printed.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
5. Using macros requires users to keep keying in repetitious material or going
through long sequences of commands.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
, Bloom’s: Remembering
6. The Home Ribbon is a central location on document processing software that is
the central location for all word-processing functions.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
7. Artificial Intelligence is a feature placed in some current software processing
programs.
ANS: T PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
8. The use of Tables is not common in the legal profession.
ANS: F PTS: 1
Learning Objective: 2-2 Recognize the common features used in document
drafting
Bloom’s: Remembering
MULTIPLE CHOICE
1. It is common for _____________ to perform some or all of their own word
processing.
a. legal secretaries
b. law clerks
c. paralegals
d. attorneys
e. All answers are correct.
ANS: E PTS: 1
Learning Objective: 2-1 Explain the function and purpose of word processing.
A-Head: Centralized and Decentralized Word Processing
Bloom’s: Remembering
2. Which word-processing feature automatically creates hierarchical listing of
data/paragraphs?
a. Automatic paragraph numbering
b. Automatic data listing
c. Styles
