OPER 3600 Exam 2 (2025) Actual Exam Questions and Answers A+ Graded.

OPER 3600 Exam 2 (2025) Actual
Exam Questions and Answers A+
Graded




The .objective .of .layout .strategy .is .to .develop .an .effective .and .efficient .layout
.that .will .meet .the .firm's .competitive .requirements.


True .or .False? .- .CORRECT .ANSWER-TRUE

Which .of .the .following .is .NOT .one .of .McDonald's ."seven .major .innovations"?
A) .the .Happy .Meal
B) .drive-through .windows
C) .breakfast .menus
D) .play .areas
E) .self-service .kiosks .- .CORRECT .ANSWER-A

The .objective .of .layout .strategy .is .to:
A) .minimize .cost.
B) .develop .an .effective .and .efficient .layout .that .will .meet .the .firm's .competitive
.requirements.
C) .maximize .flexibility.
D) .minimize .space .used.
E) .maximize .worker .satisfaction. .- .CORRECT .ANSWER-B

The .layout .approach .that .addresses .trade-offs .between .space .and .material
.handling .is .called .the .fixed-position .layout.


True .or .False? .- .CORRECT .ANSWER-TRUE

The .________ .layout's .main .objective .is .to .equalize .the .task .time .for .each
.station.
A) .work .cell
B) .fixed .position
C) .office
D) .job .shop
E) .product .oriented .- .CORRECT .ANSWER-E

A .hospital's .layout .most .closely .resembles .which .of .the .following?

,A) .product .oriented
B) .work .cell
C) .job .shop
D) .project
E) .retail .- .CORRECT .ANSWER-C

What .layout .strategy .deals .with .low-volume, .high-variety .production?
A) .fixed-position .layout
B) .retail .layout
C) .warehouse .layout
D) .office .layout
E) .process-oriented .layout .- .CORRECT .ANSWER-E

A .special .arrangement .of .machinery .and .equipment .to .focus .on .production .of .a
.single .product .or .group .of .related .products" .describes .what .layout .type?
A) .fixed-position .layout
B) .intermittent .production
C) .job .shop
D) .work .cell
E) .warehouse .layout .- .CORRECT .ANSWER-D

A .good .layout .requires .determining:
A) .material .handling .equipment.
B) .capacity .and .space .requirements.
C) .environment .and .aesthetics.
D) .cost .of .moving .between .various .work .areas.
E) .all .of .the .above .- .CORRECT .ANSWER-E

Which .of .the .statements .below .best .describes .office .layout?
A) .positions .workers, .their .equipment, .and .spaces/offices .to .provide .for
.movement .of .information
B) .addresses .the .layout .requirements .of .large, .bulky .projects .such .as .ships
.and .buildings
C) .seeks .the .best .personnel .and .machine .utilization .in .repetitive .or .continuous
.production
D) .allocates .shelf .space .and .responds .to .customer .behavior
E) .deals .with .low-volume, .high-variety .production .- .CORRECT .ANSWER-A

Utilization .of .the .total ."cube" .is .the .dominant .consideration .in .office .layout.

True .or .False? .- .CORRECT .ANSWER-FALSE

Deloitte .& .Touche .solved .the .empty .desk .problem .by:
A) .assigning .permanent .desks.
B) .implementing .a ."hoteling" .program.
C) .creating .open .offices.
D) .no .longer .allowing .employees .to .work .from .home.
E) .reducing .the .number .of .allowable .sick .days .per .employee. .- .CORRECT
.ANSWER-B

, In .the .office .relationship .chart, .which .rating .reflects .the .highest .importance .for
.two .departments' .closeness .to .each .other?
A) .A
B) .E
C) .I
D) .O
E) .X .- .CORRECT .ANSWER-A

Which .of .the .following .constitutes .a .major .trend .influencing .office .layouts?
A) .downsizing
B) .globalization
C) .environmental .issues
D) .off-site .employees
E) .health .issues .- .CORRECT .ANSWER-D

Workspace .can .inspire .informal .and .productive .encounters .if .it .balances .what
.three .physical .and .social .aspects?
A) .proximity, .privacy, .and .persuasion
B) .privacy, .persuasion, .and .permission
C) .proximity, .privacy, .and .permission
D) .proximity, .persuasion, .and .permission
E) .proximity, .persuasion, .and .passion .- .CORRECT .ANSWER-C

One .guideline .for .a .retail .layout .is .to .locate .high-draw .items .around .the
.periphery .of .the .store.


True .or .False? .- .CORRECT .ANSWER-TRUE

Category .management .is .the .use .of .computer .software .to .evaluate .the
.profitability .of .various .merchandising .plans .for .hundreds .of .categories.


True .or .False? .- .CORRECT .ANSWER-TRUE

Servicescape .refers .to .the .physical .surrounding .in .which .the .service .is
.delivered.


True .or .False? .- .CORRECT .ANSWER-TRUE

One .guideline .for .determining .the .arrangement .and .space .allocation .of .a .retail
.store .is .to .place .high-impulse .and .high-margin .items .in .prominent .locations.


True .or .False? .- .CORRECT .ANSWER-TRUE

The .main .goal .of .retail .layout .is:
A) .minimizing .material .handling .cost.
B) .minimizing .customer .confusion .regarding .location .of .items.
C) .minimizing .storage .costs.
D) .minimizing .space .required.