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,Chapter 1 Managing and the Manager’s Job
1. Which of the following is an example of a physical resource needed to operate the company that
produces Kenny's Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
a. an industrial-size popcorn popper
b. accountants and financial information
c. the help of family members who serve as taste-testers
d. a marketing campaign
e. customers
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information. Physical
resources include raw materials, office and production facilities, and
equipment.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Technology
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:22 AM
DATE MODIFIED: 5/5/2021 6:55 AM
2. In the Women's National Basketball Association, the coaches, managers, and players are ____
resources.
a. physical
b. financial
c. human
d. information
e. intellectual
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information. Human
resources include managerial talent and labor.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Analytical
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:28 AM
DATE MODIFIED: 5/5/2021 12:30 AM
3. In the National Football League, the stadiums are ____ resources.
a. competitive
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, b. physical
c. human
d. financial
e. information
ANSWER: b
RATIONALE: All organizations use four basic kinds of resources from their environment: human,
physical, and information. Physical resources include raw materials, office and prod
and equipment.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Technology
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:32 AM
DATE MODIFIED: 5/5/2021 12:38 AM
4. In the National Football League, the ticket revenues are ____ resources.
a. competitive
b. physical
c. human
d. financial
e. informational
ANSWER: d
RATIONALE: All organizations use four basic kinds of resources from their
environment: human, financial, physical, and information. Financial
resources are the capital used by the organization to finance both
ongoing and long-term operations.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:38 AM
DATE MODIFIED: 5/5/2021 12:40 AM
5. In the National Football League, the promotional ads are ____ resources.
a. competitive
b. physical
c. human
d. financial
e. informational
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,ANSWER: e
RATIONALE: All organizations use four basic kinds of resources from their environment: human,
physical, and information. Information resources are usable data needed to make eff
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:40 AM
DATE MODIFIED: 5/5/2021 12:42 AM
6. The fact that managers use four classes of inputs to perform organizational processes suggests that
management is best understood from which perspective?
a. resource-based
b. an ineffective process
c. an inefficient process
d. a conversion process
e. not using its environment wisely
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept
of management is a bit more elusive. It is perhaps best understood from a
resource-based perspective.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:42 AM
DATE MODIFIED: 5/5/2021 12:45 AM
7. The primary purpose of The Management Process (What do Managers Do?) is to ____.
a. develop organizational goals and make logical decisions
b. achieve organizational goals efficiently and effectively
c. ensure that all employees are working together effectively
d. organize the various functions in a logical manner
e. make sure things go as planned
ANSWER: b
RATIONALE: Managers are responsible for combining and coordinating these various
resources to achieve the organization’s goals. The basic purpose of
management is to ensure that an organization’s goals are achieved in an
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, efficient and effective manner.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:45 AM
DATE MODIFIED: 5/5/2021 12:48 AM
8. Achieving organizational goals efficiently and effectively ____.
a. is necessary to make logical decisions
b. is not necessary for successful management but is desirable
c. ensures that all employees will work cohesively
d. rarely occurs in private sector organizations
e. is the primary purpose of The Management Process (What do Managers Do?)
ANSWER: e
RATIONALE: The basic purpose of management is to ensure that an organization’s
goals are achieved in an efficient and effective manner. By efficient, we
mean using resources wisely and in a cost-effective way. By effective,
we mean making the right decisions and successfully implementing
them.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/5/2021 12:48 AM
DATE MODIFIED: 5/5/2021 12:50 AM
9. Which of the following refers to using resources wisely and in a cost-effective way?
a. complexity
b. effectiveness
c. pervasiveness
d. efficiency
e. reliability
ANSWER: d
RATIONALE: The basic purpose of management is to ensure that an organization’s
goals are achieved in an efficient and effective manner. By efficient, we
mean using resources wisely and in a cost-effective way.
POINTS: 1
DIFFICULTY: Easy
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,QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 12:50 AM
DATE MODIFIED: 5/5/2021 12:52 AM
10. Management can best be defined as ____.
a. people working together to achieve a set of goals
b. achieving organizational goals in an efficient and effective manner
c. making the right decisions and successfully implementing them
d. the set of processes used to get members of the organization to work together
e. The ability to be reliable and complete all tasks in a timely manner
ANSWER: b
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information),
with the aim of achieving organizational goals in an efficient and
effective manner.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 12:53 AM
DATE MODIFIED: 5/5/2021 12:55 AM
11. When the right decisions are made and implemented, The Management Process (What do Managers
Do?) is considered to be ____.
a. controlled
b. centralized
c. effective
d. efficient
e. complete
ANSWER: c
RATIONALE: A management process is considered to be effective when the right
decisions are made and implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
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,ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 12:55 AM
DATE MODIFIED: 5/5/2021 12:57 AM
12. Which of the following describes any person whose primary responsibility is to carry out The
Management Process (What do Managers Do?)?
a. executive
b. production staff
c. CEO
d. operations
e. manager
ANSWER: e
RATIONALE: A manager is someone whose primary responsibility is to carry out The
Management Process (What do Managers Do?). In particular, a manager
is someone who plans and makes decisions, organizes, leads, and
controls human, financial, physical, and information resources.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 12:57 AM
DATE MODIFIED: 5/5/2021 1:00 AM
13. What is meant when we say managers must be efficient?
a. using resources wisely and cost-effectively
b. making the right decision at the right time
c. successfully implementing decisions
d. carrying out The Management Process (What do Managers Do?)
e. completing all work on time
ANSWER: a
RATIONALE: To ensure that an organization’s goals are achieved in an efficient
and effective manner. By efficient, we mean using resources wisely and
in a cost-effective way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
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,DATE CREATED: 5/5/2021 1:00 AM
DATE MODIFIED: 5/5/2021 1:02 AM
14. Which of the following means making the right decisions and then successfully implementing them?
a. efficiency
b. effectiveness
c. pervasiveness
d. controlling
e. leading
ANSWER: b
RATIONALE: By effective, we mean making the right decisions and successfully
implementing them.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Analytical
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 1:02 AM
DATE MODIFIED: 5/5/2021 1:04 AM
15. Which of the following statements describes individuals engaged in management?
a. The worker welds parts together.
b. The quality control employee inspects boxes of cake mix as they come off the line.
c. The auto repair worker changes the oil in a customer's car.
d. The plant manager has set an organizational goal of reducing plant waste by 5 percent during
the next fiscal year.
e. All of these choices
ANSWER: d
RATIONALE: Management can be defined as a set of activities (including planning and
decision making, organizing, leading, and controlling) directed at an
organization’s resources (human, financial, physical, and information),
with the aim of achieving organizational goals in an efficient and
effective manner.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.01 - LO: 1.1
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Apply
DATE CREATED: 5/5/2021 1:04 AM
DATE MODIFIED: 5/5/2021 1:09 AM
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, 16. Rajiv just completed a project in which he determined goals for each of his employees and projects,
and how best to achieve them. Rajiv is engaged in ____.
a. planning
b. organizing
c. managing
d. controlling
e. leading
ANSWER: a
RATIONALE: Planning is the process of setting organizational goals and deciding how
best to achieve those goals. The organization's goals and plans help
managers know how to allocate their time and resources.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.02 - LO: 1.2
ACCREDITING STANDARDS: Reflective Thinking
TOPICS: The Management Process (What do Managers Do?) (What do Managers
Do?)
KEYWORDS: Bloom's: Apply
DATE CREATED: 5/5/2021 1:13 AM
DATE MODIFIED: 5/5/2021 1:18 AM
17. Which of the following correctly lists all of the basic management functions?
a. decision making, controlling, leading, and coordinating
b. planning, decision making, organizing, and controlling
c. planning and decision making, leading, and organizing
d. planning and decision making, organizing, leading, and controlling
e. managing, leading, directing, staffing, and evaluating
ANSWER: d
RATIONALE: The four basic functions of management are planning and decision
making, organizing, controlling, and leading. Most managers engage in
more than one activity at a time and often move back and forth between
the activities in unpredictable ways.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.01.02 - LO: 1.2
ACCREDITING STANDARDS: Analytical
TOPICS: The Management Process (What do Managers Do?)
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/5/2021 1:18 AM
DATE MODIFIED: 5/5/2021 1:20 AM
18. Which is one of the four basic management functions, and requires determining how to group
activities and resources?
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