,TESTBANK for Medical Assisting Administrative &
Clinical Competencies, 9th Edition Michelle Blesi
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing within their scope of
practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 1
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an example of a clinical skill?
a. performing patient screenings
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (“clean”) insurance forms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the
Words to Know in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain
optimal patient health outcomes
MASS.BLES.22.01.KB12 - Describe alternatives to the traditional
medical model
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal
patient health outcomes
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Learning. Powered by Cognero. Page 3
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical
assistants is expected to ______.
a. grow 118 percent
b. grow 23 percent
c. remain about the same
d. shrink 17 percent
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB09 - Describe the current employment outlook
for the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
10. The primary purpose of the American Association of Medical Assistants (AAMA) was to:
a. be the only professional organization for medical assistants.
b. raise the standards of the medical assistant profession.
c. to provide a professional membership and certification for several allied health occupations.
d. to provide pathways to lifelong learning in related health care disciplines.
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
11. Candidates for the CMA (AAMA) Certification Exam are allowed a ____-day period in which to take
the exam.
a. 30
b. 60
c. 90
d. 120
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 4
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
12. Which organization offers the Registered Medical Assistant certification?
a. American Medical Technologists (AMT)
b. American Association of Medical Assistants (AAMA)
c. National Center for Competency Testing (NCCT)
d. American Academy of Professional Coders (AAPC)
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:51 AM
13. Which organization offers certification examinations for the National Certified Medical Assistant and
National Certified Medical Office Assistant?
a. American Academy of Professional Coders (AAPC)
b. National Healthcareer Association (NHA)
c. American Medical Technologists (AMT)
d. National Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
Copyright Cengage Learning. Powered by Cognero. Page 5
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:56 AM
14. Candidate certification from the National Center for Competency Testing (NCCT) is valid for a
period of ____ years, from the date of certification indicated on each candidate’s certificate.
a. 2
b. 5
c. 7
d. 10
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:59 AM
15. A requirement for maintaining National Center for Competency Testing (NCCT) certification is the
accrual of ____ clock hours of continuing education each year.
a. 14
b. 10
c. 22
d. 34
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:01 AM
16. To qualify to sit for a National Healthcareer Association (NHA) certification exam, you must graduate
from an NHA-approved health care training program or have at least:
Copyright Cengage Learning. Powered by Cognero. Page 6
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
a. six months of full-time job experience and a high school diploma or GED.
b. six months of full-time job experience and an associate’s degree.
c. one year of full-time job experience and a high school diploma or GED.
d. one year of full-time job experience and an associate’s degree.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and re
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of all
professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing re
process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:05 AM
17. The American Academy of Professional Coders (AAPC) offers several types of certifications.
Which of the following is not an AAPC certification?
a. Certified Professional Coder (CPC) (Outpatient Physician Office Credential)
b. Certified Professional Coder (CPC-OP) (Outpatient Clinic)
c. Certified Professional Coder-Hospital Outpatient (CPC-H) (Outpatient
Hospital/Facility Credential)
d. Certified Professional Coder-Payer (CPC-P) (Payer Coding Credential)
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 7/2/2021 5:07 AM
DATE MODIFIED: 7/8/2021 7:00 AM
18. Which of the following is the American Academy of Professional Coders (AAPC) certification for
physician practice?
a. Certified Professional Coder-Payer (CPC-P)
b. Certified Medical Administrative Assistant (CMAA)
c. Certified Professional Coder-Hospital Outpatient (CPC-H)
d. Certified Professional Coder (CPC)
Copyright Cengage Learning. Powered by Cognero. Page 7
, Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 7/2/2021 5:35 AM
DATE MODIFIED: 7/2/2021 5:44 AM
Match each term with its definition.
a. American Medical Technologists (AMT)
b. Professionalism
c. Advocate
d. multi-provider clinic
e. programmatic accreditation
f. institutional accreditation
g. Generalist
h. doctor of osteopathic medicine
i. doctor of medicine
j. Partnership
k. National Center for Competency Testing (NCCT)
l. occupational analysis
m. American Academy of Professional Coders (AAPC)
n. National Healthcareer Association (NHA)
DIFFICULTY: Difficult
QUESTION TYPE: Matching
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the
Words to Know in this chapter
MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
CAAHEP: V.C.13 - Identify the role of the medical assistant as a patient
navigator
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Learning. Powered by Cognero. Page 8
Clinical Competencies, 9th Edition Michelle Blesi
Notes
1- The file is chapter after chapter.
2- We have shown you 10 or five pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many
new editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing within their scope of
practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 1
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an example of a clinical skill?
a. performing patient screenings
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (“clean”) insurance forms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of
the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the
Words to Know in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain
optimal patient health outcomes
MASS.BLES.22.01.KB12 - Describe alternatives to the traditional
medical model
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal
patient health outcomes
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Learning. Powered by Cognero. Page 3
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical
assistants is expected to ______.
a. grow 118 percent
b. grow 23 percent
c. remain about the same
d. shrink 17 percent
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB09 - Describe the current employment outlook
for the medical assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the
medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
10. The primary purpose of the American Association of Medical Assistants (AAMA) was to:
a. be the only professional organization for medical assistants.
b. raise the standards of the medical assistant profession.
c. to provide a professional membership and certification for several allied health occupations.
d. to provide pathways to lifelong learning in related health care disciplines.
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
11. Candidates for the CMA (AAMA) Certification Exam are allowed a ____-day period in which to take
the exam.
a. 30
b. 60
c. 90
d. 120
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 4
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
12. Which organization offers the Registered Medical Assistant certification?
a. American Medical Technologists (AMT)
b. American Association of Medical Assistants (AAMA)
c. National Center for Competency Testing (NCCT)
d. American Academy of Professional Coders (AAPC)
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:51 AM
13. Which organization offers certification examinations for the National Certified Medical Assistant and
National Certified Medical Office Assistant?
a. American Academy of Professional Coders (AAPC)
b. National Healthcareer Association (NHA)
c. American Medical Technologists (AMT)
d. National Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
Copyright Cengage Learning. Powered by Cognero. Page 5
,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:56 AM
14. Candidate certification from the National Center for Competency Testing (NCCT) is valid for a
period of ____ years, from the date of certification indicated on each candidate’s certificate.
a. 2
b. 5
c. 7
d. 10
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:59 AM
15. A requirement for maintaining National Center for Competency Testing (NCCT) certification is the
accrual of ____ clock hours of continuing education each year.
a. 14
b. 10
c. 22
d. 34
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:01 AM
16. To qualify to sit for a National Healthcareer Association (NHA) certification exam, you must graduate
from an NHA-approved health care training program or have at least:
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,Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
a. six months of full-time job experience and a high school diploma or GED.
b. six months of full-time job experience and an associate’s degree.
c. one year of full-time job experience and a high school diploma or GED.
d. one year of full-time job experience and an associate’s degree.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and re
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of all
professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing re
process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:05 AM
17. The American Academy of Professional Coders (AAPC) offers several types of certifications.
Which of the following is not an AAPC certification?
a. Certified Professional Coder (CPC) (Outpatient Physician Office Credential)
b. Certified Professional Coder (CPC-OP) (Outpatient Clinic)
c. Certified Professional Coder-Hospital Outpatient (CPC-H) (Outpatient
Hospital/Facility Credential)
d. Certified Professional Coder-Payer (CPC-P) (Payer Coding Credential)
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 7/2/2021 5:07 AM
DATE MODIFIED: 7/8/2021 7:00 AM
18. Which of the following is the American Academy of Professional Coders (AAPC) certification for
physician practice?
a. Certified Professional Coder-Payer (CPC-P)
b. Certified Medical Administrative Assistant (CMAA)
c. Certified Professional Coder-Hospital Outpatient (CPC-H)
d. Certified Professional Coder (CPC)
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, Name: Class: Date:
01 The Medical Assistant, Health Care Team, and Medical Environment
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
DATE CREATED: 7/2/2021 5:35 AM
DATE MODIFIED: 7/2/2021 5:44 AM
Match each term with its definition.
a. American Medical Technologists (AMT)
b. Professionalism
c. Advocate
d. multi-provider clinic
e. programmatic accreditation
f. institutional accreditation
g. Generalist
h. doctor of osteopathic medicine
i. doctor of medicine
j. Partnership
k. National Center for Competency Testing (NCCT)
l. occupational analysis
m. American Academy of Professional Coders (AAPC)
n. National Healthcareer Association (NHA)
DIFFICULTY: Difficult
QUESTION TYPE: Matching
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the
Words to Know in this chapter
MASS.BLES.22.01.KB10 - Summarize licensure, accreditation,
certification, and registration
MASS.BLES.22.01.KB13 - Compare licensure and certification
requirements of allied health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant
credentialing requirements, the process to obtain the credential and the
importance of credentialing
ABHES: MA.A.1.1.d - List the general responsibilities and skills of the
medical assistant
CAAHEP: V.C.13 - Identify the role of the medical assistant as a patient
navigator
DATE CREATED: 10/27/2020 11:54 AM
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