HR Certification Exam Questions with
Complete Verified Solutions 2025
Updated.
Adverse Impact - Answer Possible result of selection or employment practices in which
members of one group or class are much more negatively affected by practices than members
of another group or class.
affirmative action - Answer a policy that establishes an obligation for federal employers or
federal contractors to take positive steps to ensure that members of a protected group or class
receive treatment that will help overcome past discriminatory practices.
ADA - Answer Requires commercial operations to provide facilities for customers with
disabilities
Bona Fide Occupational Qualifications - Answer employers are allowed to legally discriminate
during selection and promotion
Business necessity - Answer discrimination allowed for a legal reason for choosing one
employee over another.
disparate impact - Answer occurs when employers does not intentionally discriminate yet
does something that gives one group an advantage over another
disparate treatment - Answer employer treats one indvididual different from others because
of race, sex, color, religion, other personal characteristics
employment at will - Answer employer may terminate employee with or without notice at any
time for any reason
EEOC - Answer responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act - Answer requires employers with fifty or more employees to provide
twelve weeks of unpaid leave for employers after the birth or adoption of a child, to care for ill
kid, spouse, parent or own self
, just cause - Answer policy that focuses on fair and equal treatment and progressive disapline
reasonable discrimination - Answer defines the workplace changes that must be made to
satisfy the requirements of the act. Include widening work aisles, lowering counter tops, and
installing ramps
reverse discrimination - Answer discrimination against a member of a majority group in favor
of a minority solely on the basis of race, color, religion, sex and age.
alternative employees - Answer part time or temporary workers. often do not have regularly
scheduled shifts
critical incidents - Answer job analysis technique based on capturing and recording actual
events that occur at work form an accurate picture of jobs actual requirements. Useful in
describing how services should be performed.
fixed labor expense - Answer labor costs associated with the minimum number of employees
required to operate the buisness
Hawthorne Effect - Answer management theory describing the positive effect that "paying
attention" to employees has on workplace productivity
Heisnberg effect - Answer management theory stating that people being interviewed are likely
to subconsciously give answers they think interviewers want to hear
Job analysis - Answer process of determining the tasks, behaviors, and characteristics essential
to a job
job description - Answer a written summary of the duties, responsibilities working conditions
and activities of a specific job
job design - Answer process of defining how a job will be done
job enlargement - Answer process of broadening the components of a job by adding similar
tasks or responsibilities to the job. a way to make jobs more interesting. also called horizontal
Complete Verified Solutions 2025
Updated.
Adverse Impact - Answer Possible result of selection or employment practices in which
members of one group or class are much more negatively affected by practices than members
of another group or class.
affirmative action - Answer a policy that establishes an obligation for federal employers or
federal contractors to take positive steps to ensure that members of a protected group or class
receive treatment that will help overcome past discriminatory practices.
ADA - Answer Requires commercial operations to provide facilities for customers with
disabilities
Bona Fide Occupational Qualifications - Answer employers are allowed to legally discriminate
during selection and promotion
Business necessity - Answer discrimination allowed for a legal reason for choosing one
employee over another.
disparate impact - Answer occurs when employers does not intentionally discriminate yet
does something that gives one group an advantage over another
disparate treatment - Answer employer treats one indvididual different from others because
of race, sex, color, religion, other personal characteristics
employment at will - Answer employer may terminate employee with or without notice at any
time for any reason
EEOC - Answer responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act - Answer requires employers with fifty or more employees to provide
twelve weeks of unpaid leave for employers after the birth or adoption of a child, to care for ill
kid, spouse, parent or own self
, just cause - Answer policy that focuses on fair and equal treatment and progressive disapline
reasonable discrimination - Answer defines the workplace changes that must be made to
satisfy the requirements of the act. Include widening work aisles, lowering counter tops, and
installing ramps
reverse discrimination - Answer discrimination against a member of a majority group in favor
of a minority solely on the basis of race, color, religion, sex and age.
alternative employees - Answer part time or temporary workers. often do not have regularly
scheduled shifts
critical incidents - Answer job analysis technique based on capturing and recording actual
events that occur at work form an accurate picture of jobs actual requirements. Useful in
describing how services should be performed.
fixed labor expense - Answer labor costs associated with the minimum number of employees
required to operate the buisness
Hawthorne Effect - Answer management theory describing the positive effect that "paying
attention" to employees has on workplace productivity
Heisnberg effect - Answer management theory stating that people being interviewed are likely
to subconsciously give answers they think interviewers want to hear
Job analysis - Answer process of determining the tasks, behaviors, and characteristics essential
to a job
job description - Answer a written summary of the duties, responsibilities working conditions
and activities of a specific job
job design - Answer process of defining how a job will be done
job enlargement - Answer process of broadening the components of a job by adding similar
tasks or responsibilities to the job. a way to make jobs more interesting. also called horizontal
