SDSU BA360 EXAM #1 REVIEW (CH 1, 2, 3, & 4) PROF. SHOWGHI
(2025) COMPREHENSIVE QUESTIONS AND VERIFIED DETAILED
SOLUTIONS ( MULTIPLE CHOICES)|COMPLETE SOLUTIONS|A+
GRADED |100% CORRECT!!
Question 1
Which of the following tasks would NOT typically represent an operations management activity
at Hard Rock Cafe?
A. Preparing an employee schedule
B. Receiving a shipment of incoming food ingredients
C. Designing an efficient layout
D. Filing a tax return
Correct Answer: D) Filing a tax return
Rationale: The provided text lists "C. filing a tax return" as the correct answer for
what is NOT an OM activity. Operations management focuses on the production
and delivery of goods and services, not financial reporting.
Question 2
The creation of goods and services is referred to as:
A. Design.
B. Transformation.
C. Formation.
D. Production.
Correct Answer: D) Production.
Rationale: The provided text states, "The creation of goods and services is referred
to as: D. production."
,Question 3
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. Finance/accounting
B. Marketing
C. Production/operations
D. Research and development
Correct Answer: D) Research and development
Rationale: The provided text lists "D. research and development" as the correct
answer for what is NOT one of the three primary functions.
Question 4
Which of the following activities at an airline is NOT an operations activity?
A. Catering
B. Flying
C. Crew scheduling
D. Sales
Correct Answer: D) Sales
Rationale: The provided text lists "D. sales" as the correct answer for what is NOT
an operations activity at an airline.
Question 5
A global network of organizations and activities that supply a firm with goods and services is
referred to as:
A. Business functions.
, B. Production.
C. A supply chain.
D. Operations management.
Correct Answer: C) A supply chain.
Rationale: The provided text states, "A global network of organizations and activities
that supply a firm with goods and services is referred to as: C. a supply chain."
Question 6
Competition in the 21st century is no longer between companies; it is between:
A. Technologies.
B. Individuals.
C. Countries.
D. Supply chains.
Correct Answer: D) Supply chains.
Rationale: The provided text states, "Competition in the 21st century is no longer
between companies; it is between: A. supply chains."
Question 7
A large percentage of the revenue of most firms is spent on which function?
A. Research and development
B. Finance
C. Marketing
D. Operations
Correct Answer: D) Operations
(2025) COMPREHENSIVE QUESTIONS AND VERIFIED DETAILED
SOLUTIONS ( MULTIPLE CHOICES)|COMPLETE SOLUTIONS|A+
GRADED |100% CORRECT!!
Question 1
Which of the following tasks would NOT typically represent an operations management activity
at Hard Rock Cafe?
A. Preparing an employee schedule
B. Receiving a shipment of incoming food ingredients
C. Designing an efficient layout
D. Filing a tax return
Correct Answer: D) Filing a tax return
Rationale: The provided text lists "C. filing a tax return" as the correct answer for
what is NOT an OM activity. Operations management focuses on the production
and delivery of goods and services, not financial reporting.
Question 2
The creation of goods and services is referred to as:
A. Design.
B. Transformation.
C. Formation.
D. Production.
Correct Answer: D) Production.
Rationale: The provided text states, "The creation of goods and services is referred
to as: D. production."
,Question 3
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A. Finance/accounting
B. Marketing
C. Production/operations
D. Research and development
Correct Answer: D) Research and development
Rationale: The provided text lists "D. research and development" as the correct
answer for what is NOT one of the three primary functions.
Question 4
Which of the following activities at an airline is NOT an operations activity?
A. Catering
B. Flying
C. Crew scheduling
D. Sales
Correct Answer: D) Sales
Rationale: The provided text lists "D. sales" as the correct answer for what is NOT
an operations activity at an airline.
Question 5
A global network of organizations and activities that supply a firm with goods and services is
referred to as:
A. Business functions.
, B. Production.
C. A supply chain.
D. Operations management.
Correct Answer: C) A supply chain.
Rationale: The provided text states, "A global network of organizations and activities
that supply a firm with goods and services is referred to as: C. a supply chain."
Question 6
Competition in the 21st century is no longer between companies; it is between:
A. Technologies.
B. Individuals.
C. Countries.
D. Supply chains.
Correct Answer: D) Supply chains.
Rationale: The provided text states, "Competition in the 21st century is no longer
between companies; it is between: A. supply chains."
Question 7
A large percentage of the revenue of most firms is spent on which function?
A. Research and development
B. Finance
C. Marketing
D. Operations
Correct Answer: D) Operations
