complete verified solutions (graded A+)
What is communication (p. 11)
Exchange of verbal and non-verbal messages with the intent of
stimulating meaning in others.
The four primary challenges of Communication and how to overcome
them (p. 12 - 13)
- Effective communication requires significant intellectual and
psychological resources.
- Not everyone we encounter will appreciate the value of
communication.
- We may over-rely on digitally mediated communication.
- We live in a diverse world where intercultural understanding can be
difficult.
What are the 3 major parts to the Linear Model of Communication?
(p.14)
Sender, Receiver, Message
What are the 5 phases of the Linear Model of Communication? (p. 14)
Phase 1: Deciding on the message.
Phase 2: Encoding the message.
, Phase 3: Transmitting the message.
Phase 4: Perceiving the message.
Phase 5: Decoding and assigning meaning to the message.
What are the parts to the Transactional Model of Communication (p.
15)
- Communicators are simultaneously encoding and decoding messages
at all times during an interaction.
- Our previous interactions with one another influence our present
communication.
- Analysis of other communicators involved and feedback are essential
to communication.
- Context Matters.
- The channel we use affects the process and outcome of
communication.
- The nature of the relationship between communicators should and
does influence our communication behavior.
Describe the 3 interrelated skill sets or dimensions of communication
competence (p. 16)
- Competent Communicators Can Sense What Is Appropriate in a Given
Situation