WGU C464 Pre-Assessment 2025
Introduction to Communication/ C464 Pre-
Assessment Test Review - All 70 Questions
with 100% correct Answers
Challenges of Communication - answer significant intellectual and
psychological resources.
Not everyone we encounter will appreciate the value of
communication.
*We may over-rely on digitally mediated communication.
*We live in a diverse world where intercultural understanding can be
difficult.
Effective Communication Strategies - answer 1) Determine how to
deliver a message by developing the ability to understand and predict
the needs and potential responses of others.
2) During communication, be aware the feedback we receive from
others to assess whether our approach is creating the meanings we
intend in the minds of other communicators.
3) After an interaction: pause, reflect, and evaluate both the process
and outcome of communication in order to determine the next steps.
,Linear Model of Communication - answer -Deciding on the message. A
sender selects a message to send to a receiver in order to achieve a
desired outcome.
-Encoding the message. Encoding refers to a psychological process in
which the sender of a message assigns symbols, such as words, sounds,
or gestures, to his or her thoughts and feelings.
-Transmitting the message. A message is "sent" from sender to receiver,
using a particular channel that is selected by the sender. The channel is
the medium that carries the message, such as email, telephone, face-
to-face communication, or a written document.
-Perceiving the message. When a receiver detects that a message has
been sent, he or she attends to it and perceives it in some fashion.
-Decoding and assigning meaning to the message. When a receiver
assigns meaning to the message that has been communicated, he or
she is engaging in a psychological process known as decoding. The
receiver translates the symbols (words, sounds, and gestures) perceived
into thoughts and feelings.
Noise - answer Any auditory, visual, or psychological distraction that
interferes with the sending and receiving of messages.
Transactional Model - answer The addition of feedback, along with
consideration of the factors that make accurate decoding of messages
difficult. Communication is a simultaneous, interactive process and
during interactions, communicators mutually influence one another—
,making the process a transaction in which all communicators are
affected in some way.
Competent Communicator - answer Sense What Is Appropriate in a
Given Situation. Build and Develop Their Communication Skills. Look for
ways to improve their skills by taking courses, reading books,
participating in training and development workshops, communicating
with a wide range of people and in many situations, and reflecting on
the feedback they receive.
Motivation of Competent Communicator - answer Even the most
astute, skilled communicator may at times lack the drive to
communicate and your drive may vary according to the situation and
even the hour of the day.
Stages of Perception - answer Selection, Organization, Interpretation
Selection Stage of Perception - answer 1) SELECTIVE EXPOSURE states
that we will attend to information that reinforces existing beliefs and
disregard information that is at odds with our current position.
SELECTIVE ATTENTION illustrates how, once we are engaged in a
particular interaction, we focus on certain information and ignore other
information.
, SELECTIVE PERCEPTION - we begin to apply our own unique experiences
to the message—our inclination to see, hear, and believe what we want
to see, hear, and believe.
SELECTIVE RECALL of information; that is, we remember things that we
agree with rather than things that are contrary to our beliefs.
Organization Stage of Perception - answer 1) distinguishing between
figure and ground. Figure refers to the foreground or point of emphasis
for your attention. Ground represents the background of the particular
stimuli that capture your focused attention.
2) Closure is our ability to fill in missing information to complete a
perception.
3) proximity, or physical closeness, in relation to other information.
4) similarity, or the degree to which something shares attributes with
other stimuli.
Interpretation Stage of Perception - answer The stage during which we
assign meaning to stimuli. Our perceived meaning relies on both our
internal states and the characteristics of the stimuli themselves.
Factors that Influence perception - answer 1) Biological Factors are how
well you see or hear, your height, and even how well you smell can
affect how you perceive the stimuli around you.
Introduction to Communication/ C464 Pre-
Assessment Test Review - All 70 Questions
with 100% correct Answers
Challenges of Communication - answer significant intellectual and
psychological resources.
Not everyone we encounter will appreciate the value of
communication.
*We may over-rely on digitally mediated communication.
*We live in a diverse world where intercultural understanding can be
difficult.
Effective Communication Strategies - answer 1) Determine how to
deliver a message by developing the ability to understand and predict
the needs and potential responses of others.
2) During communication, be aware the feedback we receive from
others to assess whether our approach is creating the meanings we
intend in the minds of other communicators.
3) After an interaction: pause, reflect, and evaluate both the process
and outcome of communication in order to determine the next steps.
,Linear Model of Communication - answer -Deciding on the message. A
sender selects a message to send to a receiver in order to achieve a
desired outcome.
-Encoding the message. Encoding refers to a psychological process in
which the sender of a message assigns symbols, such as words, sounds,
or gestures, to his or her thoughts and feelings.
-Transmitting the message. A message is "sent" from sender to receiver,
using a particular channel that is selected by the sender. The channel is
the medium that carries the message, such as email, telephone, face-
to-face communication, or a written document.
-Perceiving the message. When a receiver detects that a message has
been sent, he or she attends to it and perceives it in some fashion.
-Decoding and assigning meaning to the message. When a receiver
assigns meaning to the message that has been communicated, he or
she is engaging in a psychological process known as decoding. The
receiver translates the symbols (words, sounds, and gestures) perceived
into thoughts and feelings.
Noise - answer Any auditory, visual, or psychological distraction that
interferes with the sending and receiving of messages.
Transactional Model - answer The addition of feedback, along with
consideration of the factors that make accurate decoding of messages
difficult. Communication is a simultaneous, interactive process and
during interactions, communicators mutually influence one another—
,making the process a transaction in which all communicators are
affected in some way.
Competent Communicator - answer Sense What Is Appropriate in a
Given Situation. Build and Develop Their Communication Skills. Look for
ways to improve their skills by taking courses, reading books,
participating in training and development workshops, communicating
with a wide range of people and in many situations, and reflecting on
the feedback they receive.
Motivation of Competent Communicator - answer Even the most
astute, skilled communicator may at times lack the drive to
communicate and your drive may vary according to the situation and
even the hour of the day.
Stages of Perception - answer Selection, Organization, Interpretation
Selection Stage of Perception - answer 1) SELECTIVE EXPOSURE states
that we will attend to information that reinforces existing beliefs and
disregard information that is at odds with our current position.
SELECTIVE ATTENTION illustrates how, once we are engaged in a
particular interaction, we focus on certain information and ignore other
information.
, SELECTIVE PERCEPTION - we begin to apply our own unique experiences
to the message—our inclination to see, hear, and believe what we want
to see, hear, and believe.
SELECTIVE RECALL of information; that is, we remember things that we
agree with rather than things that are contrary to our beliefs.
Organization Stage of Perception - answer 1) distinguishing between
figure and ground. Figure refers to the foreground or point of emphasis
for your attention. Ground represents the background of the particular
stimuli that capture your focused attention.
2) Closure is our ability to fill in missing information to complete a
perception.
3) proximity, or physical closeness, in relation to other information.
4) similarity, or the degree to which something shares attributes with
other stimuli.
Interpretation Stage of Perception - answer The stage during which we
assign meaning to stimuli. Our perceived meaning relies on both our
internal states and the characteristics of the stimuli themselves.
Factors that Influence perception - answer 1) Biological Factors are how
well you see or hear, your height, and even how well you smell can
affect how you perceive the stimuli around you.
