C464 WGU Exam 141 Questions with Verified Answers
one-way view of communication that assumes a message is sent by a source to a
receiver through a channel - CORRECT ANSWER linear model of communication
1. Deciding on the message
2. Encoding the message
3. Transmitting the message
4. Perceiving the message
5. Decoding and assigning meaning to the message - CORRECT ANSWER Five
phases of linear model of communication
the theory that views communication as a constant process in which all parties
simultaneously play the roles of sender and receiver - CORRECT ANSWER
transactional model of communication
1. Sensing what is appropriate in a given situation
2. Building and developing communication skills
3. Motivation - CORRECT ANSWER 3 interrelated skill sets or dimensions of
communication competence
selection, organization, interpretation - CORRECT ANSWER 3 stages of perception
the tendency to seek information and media that agree with one's views and to
avoid dissonant information - CORRECT ANSWER What is selective exposure?
,the focusing of conscious awareness on a particular stimulus - CORRECT ANSWER
What is selective attention?
process that occurs when we remember things we want to remember and forget
or repress things that are unpleasant, uncomfortable, or unimportant to us -
CORRECT ANSWER selective recall
The phenomenon that people often pay the most attention to things they already
agree with and interpret them according to their own predispositions. - CORRECT
ANSWER selective perception
The brains tendency to fill in the blanks - CORRECT ANSWER What is closure?
physical or geographical nearness - CORRECT ANSWER What is proximity?
extent to which we have things in common with others, a predictor of attraction -
CORRECT ANSWER What is similarity?
the perception of figures against a background - CORRECT ANSWER What is figure-
ground perception? "Figure"
a measure of how much you value, respect, and feel confident about yourself -
CORRECT ANSWER What is self-esteem?
, all our thoughts and feelings about ourselves, in answer to the question, "Who am
I?" - CORRECT ANSWER What is self-concept?
presenting the person we would like others to believe we are - CORRECT ANSWER
self-presentation
Using a negative view or reasons to account for our own or others behavior -
CORRECT ANSWER What is attribution error
the mistake we make when we attribute other people's positive characteristics
and successes to external, situational factors, and their negative characteristics
and failures to aspects of who they are - CORRECT ANSWER What is the
fundamental attribution error?
the tendency for people to take personal credit for success but blame failure on
external factors - CORRECT ANSWER self-serving bias
1. Set a Goal
2. Create a strategy
3. Execute the strategy and evaluate results
4. Modify negative perceptions - CORRECT ANSWER What are the four steps to
effective self-presentation
emblems, affect displays, personal distance, eye contact, facial displays of
emotion, greeting behavior, time orientations, touch, vocalics - CORRECT ANSWER
How does culture influence nonverbal communication?
one-way view of communication that assumes a message is sent by a source to a
receiver through a channel - CORRECT ANSWER linear model of communication
1. Deciding on the message
2. Encoding the message
3. Transmitting the message
4. Perceiving the message
5. Decoding and assigning meaning to the message - CORRECT ANSWER Five
phases of linear model of communication
the theory that views communication as a constant process in which all parties
simultaneously play the roles of sender and receiver - CORRECT ANSWER
transactional model of communication
1. Sensing what is appropriate in a given situation
2. Building and developing communication skills
3. Motivation - CORRECT ANSWER 3 interrelated skill sets or dimensions of
communication competence
selection, organization, interpretation - CORRECT ANSWER 3 stages of perception
the tendency to seek information and media that agree with one's views and to
avoid dissonant information - CORRECT ANSWER What is selective exposure?
,the focusing of conscious awareness on a particular stimulus - CORRECT ANSWER
What is selective attention?
process that occurs when we remember things we want to remember and forget
or repress things that are unpleasant, uncomfortable, or unimportant to us -
CORRECT ANSWER selective recall
The phenomenon that people often pay the most attention to things they already
agree with and interpret them according to their own predispositions. - CORRECT
ANSWER selective perception
The brains tendency to fill in the blanks - CORRECT ANSWER What is closure?
physical or geographical nearness - CORRECT ANSWER What is proximity?
extent to which we have things in common with others, a predictor of attraction -
CORRECT ANSWER What is similarity?
the perception of figures against a background - CORRECT ANSWER What is figure-
ground perception? "Figure"
a measure of how much you value, respect, and feel confident about yourself -
CORRECT ANSWER What is self-esteem?
, all our thoughts and feelings about ourselves, in answer to the question, "Who am
I?" - CORRECT ANSWER What is self-concept?
presenting the person we would like others to believe we are - CORRECT ANSWER
self-presentation
Using a negative view or reasons to account for our own or others behavior -
CORRECT ANSWER What is attribution error
the mistake we make when we attribute other people's positive characteristics
and successes to external, situational factors, and their negative characteristics
and failures to aspects of who they are - CORRECT ANSWER What is the
fundamental attribution error?
the tendency for people to take personal credit for success but blame failure on
external factors - CORRECT ANSWER self-serving bias
1. Set a Goal
2. Create a strategy
3. Execute the strategy and evaluate results
4. Modify negative perceptions - CORRECT ANSWER What are the four steps to
effective self-presentation
emblems, affect displays, personal distance, eye contact, facial displays of
emotion, greeting behavior, time orientations, touch, vocalics - CORRECT ANSWER
How does culture influence nonverbal communication?
